Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 719 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We approached Reading after very poor after-sales treatment from our original dealer. They were very helpful & agreed to handle some warranty work & book it in for its service next year. The many minor warranty issues were all rectified & ideally should have been completed before we originally collected it. The Team are very friendly & professional. Work carried out is to a high standard & on whole a very pleasant experience. Definitely the dealer for us going forward for any further purchases”

Helpful Report

(Reading) - Posted 2 years ago

“The staff of Reading caravans have been so helpful and we have finally bought a caravan after 30 years. they made the experience easy and gave us confidence in the product we have purchased. Thank you all”

Helpful Report

(Reading) - Posted 2 years ago

“First time visiting Swindon caravan and motorhomes to view and purchase a second-hand Motorhome. My wife and I were looked after throughout the viewing and subsequent purchase. No pushy sales all questions were answered and made sure that at each stage you were happy and that all your questions were answered. The date was set for the Motorhome to pick up. on arrival, we were shown to the Motorhome and introduced to a nice you lad who took us through all of the features and showed us how everything works and made sure we were happy and understood he also answered any questions we had and supplied a cup of tea and coffee for the both of us. Due to a national shortage of new-to-hire gas bottles, we had to source our own so brought this with us which the young chap loaded into the gas locker and showed us how to connect. all in all a pleasant experience and well worth a visit if you are in the market for a caravan or Motorhome.”

Helpful Report

(Swindon) - Posted 2 years ago

“Super Service, professional and friendly. Thorough instruction on the use of new caravan, generous starters package. Felt well looked after and that everything was organised .”

Swindon Caravan & Motorhome Group 5 star review on 12th November 2022

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(Swindon) - Posted 2 years ago

“Excellent friendly and professional service. It was a pleasure to deal with them.”

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(Swindon) - Posted 2 years ago

“Andy's team have done a great job.”

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(Reading, RG7 1HB) - Posted 2 years ago

“Andy has really looked after us with a cheerful smile even though we did not buy our motorhome from the group.”

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(Reading, RG7 1HB) - Posted 2 years ago

“We have just purchased a used caravan from Swindon and found the whole experience easy and efficient. Jack gave a very informative hand over and was happy to answer the same question several times. The £500 voucher was a added bonus. Thank you.”

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(Swindon) - Posted 2 years ago

“Excellence service with customer loyalty.”

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(Swindon) - Posted 2 years ago

“Pleasent and profesional staff”

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(Swindon) - Posted 2 years ago

“I have had my 9 year old caravan serviced from the first service and I have always found the team at Reading to be polite, professional and helpful”

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(Reading, RG7 1HB) - Posted 2 years ago

“This is the third caravan we have purchased from Oxford Caravans and each time the sales team and service were excellent We were particularly impressed with the preparation of the caravan prior to handover and the comprehensive handover procedure Well Done”

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(Oxford) - Posted 2 years ago

“Another great service from the service team at Reading, would strongly recommend”

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(Reading, RG7 1HB) - Posted 2 years ago

“Andy and his team are marvellous they put themselves out to repair our caravan at very short notice and did a great job, many thanks.”

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(Reading, RG7 1HB) - Posted 2 years ago

“Have used Reading caravans for a while they are very good and have always been very honest with us about our caravan.”

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(Reading, RG7 1HB) - Posted 2 years ago

“I have been dealing with Reading Caravans recently and cannot fault them, especially Andy, some repair work after an altercation with a milk float-type van. the work is absolutely perfect, I am a very fussy person and I cannot see any fault with the work whatsoever more than pleased. I also purchased my van new from these people new great stuff there as well. Cannot recommend Reading Caravans enough. Thank you.”

Helpful Report

(Reading) - Posted 2 years ago

“Following our purchase of a new caravan from Oxford Caravans back in May there have been a number of very frustrating warranty issues with the caravan. However, as a result of the professional, helpful, and friendly way in which all at Oxford caravans have handled the situation, the frustration has been eased and as a result a long-term relationship has been forged. Things will always not go as you expect, but it is the way in which those situations are handled that can turn a negative experience into a very positive one. In the case of Oxford Caravans that is very much the case. I would highly recommend Oxford Caravans.”

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(Oxford) - Posted 2 years ago

“Very helpful staff, knowledgeable and honest with the pricing”

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(Swindon) - Posted 2 years ago

“Swindon caravan service have certainly upped their game. From booking in via telephone-drop off-information and pick up a very seamless operation Everything requested and required was completed to my satisfaction.”

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(Swindon) - Posted 2 years ago

“Collected caravan following annual service. We were delayed on M4 and (I think) Caroline waited for us past closing time. The caravan had been washed and looked as good as new. The dispatcher was friendly and helpful. Looking to buy our 4th new caravan from Swindon Group.”

Helpful Report

(Swindon) - Posted 2 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 719 reviews