Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 719 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy, friendly and professional service. Alistair was super helpful and knowledgeable and explained everything during our thorough handover when I collected our caravan, which was much appreciated as this was our first caravan. The caravan had been thoroughly cleaned inside and out and looked & smelt like new!”

Helpful Report

(Oxford) - Posted 4 years ago

“Fantastic company to deal with, all staff, Paul & Lee especially, always very helpful even tho we are newbies, very patient and explaining so that we understand, so thanks Oaul & Lee”

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(Swindon) - Posted 4 years ago

“Very pleased with support given.”

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(Reading) - Posted 4 years ago

“Very friendly and helpful to deal with. They sort any issues/queries for you with no bother. We are repeat customers so that must tell you that they are good at what they do.”

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(Oxford) - Posted 4 years ago

“We collected our motor home yesterday and the staff were extremely helpful.”

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(Reading) - Posted 4 years ago

“Great customer service, number one in the region far sales and aftersales of your used or new caravan. Big Thanks to Lee the caravan salesman for his honesty and also his ability to squueze that little bit more for the customer.”

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(Swindon) - Posted 4 years ago

“Excellent service from Oxford Caravans and Alistair. The starter pack was a godsend as it contained everything needed to get us going.”

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(Oxford) - Posted 4 years ago

“Swindon Caravan group, are great from start to end of my purchasing a caravan from them, the experience was excellent, communication was very good, they have a dedicated team, working together, so that you know exactly what is going on, in these very trying times. I was sent a video of the caravan, to show all was working correctly, which was great for me, I also had the free £500.00 worth of accessories, which where in the caravan on collection, nothing was too much trouble for them. The despatch team showed us how to hitch up the caravan to the car, and explained everything in good detail. We have been to other caravan traders over the years, but this is the best one we have experienced , would highly recomend them, good quality caravans, and great team working for them.”

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(Swindon) - Posted 4 years ago

“Amazing service from when entered the shop till we pocked up our caravan today. Any questions we had got answered as soon as possible. Wouldn't hesitate to buy from there again.”

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(Reading) - Posted 4 years ago

“Excellent service from all the staff, very helpful, friendly and knowledable. Very good offer received. Highly reccomended. Thank you 🙂”

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(Oxford) - Posted 4 years ago

“When we arrived to pick up our caravan after a 3 hour drive, we were greeted by a warm welcome and our friendly salesperson went on to show us around our caravan explaining bits and bobs as he went along, taking his time and not rushing. He was incredibly helpful. I noticed that there were some dirty marks around the inside of the caravan but didn't like to say anything as I didn't want to spoil our excitment. However, once we arrived home, on closer inspection, I found that the caravan had not been cleaned properly. There was mould and marks in the fridge, dust in the cupboards and dirty marks everywhere around the caravan. What a shame that this let down an otherwise lovely experience at Oxford caravans.”

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(Oxford) - Posted 4 years ago

“Picked up our new caravan today and had the pleasure of dealing with Jack. He is definitely a credit to the Swindon branch and should naturally move in to a sales role with his knowledge, engagement and pleasant character. Thank you for helping us Jack!”

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(Swindon) - Posted 4 years ago

“Alistair was absolutely superb. He was very patient and sorted out everything.”

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(Oxford) - Posted 4 years ago

“We were very pleased with our new caravan from Swindon caravans, as first timers we found the staff very helpful, making sure we knew what we were doing and had everything we needed. The starter kit was most helpful.”

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(Swindon) - Posted 4 years ago

“We came from afar to purchase our caravan. We had good comms with our salesman the whole through.”

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(Reading) - Posted 4 years ago

“Minor point, it would have made the experience of collecting the caravan perfect if it had been cleaned / hoovered, inside/out, it didn’t take us long on arrival but just the little things make an impact. The major points, Steve - the salesman, no pressure, great advice and answering are many initial questions. Jack - an asset to the company, initial video informative, the handover, comprehensive, query’s answered confidently. We left having a detailed overview of how everything work which made setting up so much easier for the first time. Thank you - written after having spent two days on site with NO issues.”

Swindon Caravan & Motorhome Group 5 star review on 10th September 2020

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(Swindon) - Posted 4 years ago

“Bought a lunar quasar, excellent service when buying,kept me updated sorted out issues very quickly,sent video explaining electric elements in caravan,on collection assistant went through and fully explained the workings of the outside,very helpful and and professional,nothing was to much trouble,would buy again from Swintons and would highly recommend”

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(Swindon) - Posted 4 years ago

“From the outset the staff were very helpful in finding what we wanted. They were flexible with pickup arrangements and in particular, the pre videos sent to us were excellent and informative. We no begin our new journey into the caravaning world with excitement and anticipation because of their help.”

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(Swindon) - Posted 4 years ago

“Exceptionally well-run business We just bought an immaculate 2nd hand cvan. The sale & preparation were extremely efficient as was the hand over, which was much appreciated as I was travelling from a distance”

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(Reading) - Posted 4 years ago

“Great sales and after service. Regrettably my van developed a number of faults soon after delivery, but there after-sales team have been exemplary. They've been fast, efficient and shown a great attention to detail. I would have given 5* but I felt that there handover man should have known more about our particular vehicle. Also, there was no sign of mask wearing during the handover.”

Helpful Report

Posted 4 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 719 reviews