Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From our initial inquiry with Lee on the sales team we had some great feedback with a variety of stock information sent to us via email. We then decided to visit Swindon where we were greeted by Lee.. We we invited to look at any of the stock we wanted and were made most welcome. We found the caravan we wanted and purchased. The hand over two weeks later was again very friendly and very informative. The team were very courtious and informative. It was a great experience and gave us both great confidence in our purchase. Highly recommend this dealership. It was well worth the trip from Pembroke to Swindon. Greatful thanks. Phill and Susie”

Helpful Report

(Swindon) - Posted 2 years ago

“Our original contact was with the manager, who showed us round a new vehicle, nothing was too much trouble, in the end we bought an almost new secondhand unit privately, still under manufacturers warranty to run, except the original dealer had not registered the first owner, and Reading Caravan's Andy was brilliant in sorting it all out and tackling a few issues. The whole team really make dealing with them a real pleasure. We strongly recommend them, maybe not the cheapest but certainly brilliant on customer service.”

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(Reading) - Posted 2 years ago

“I am unable to fault the Reading services team they are absolutely brilliant we did think about changing our caravan for another new one however due to the initial issues three years ago with Swindon we feel that it will be better if we keep the one we’ve got and we hope Andy and his team keep up the excellent service. 5*”

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(Reading) - Posted 2 years ago

“Fantastic service from sales.shop and service”

Swindon Caravan & Motorhome Group 5 star review on 12th June 2022

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(Oxford) - Posted 2 years ago

“Our new caravan is amazing , so roomy Had to drop it back because we found a slight leak But they had it back once the holiday was over to sort it out great team”

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(Oxford) - Posted 2 years ago

“Had storm damage to my 2003 Bailey Pageant, which I took to Reading Caravans. Andy was excellent and assisted with Insurance quote. Result was that van was written-off . I therefore engaged with Simon on the sales side and bought a 2016 Bailey van. Excellent condition, excellent service. Answered my many questions. Sorted out the financing, whilst I waited. Caravan was ready and waiting on the agreed date. Very happy. Will definitely recommend Reading Caravans to an prospective , or current caravan near. John Hammond.”

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(Reading) - Posted 2 years ago

“Purchased our first caravan from Swindon Caravans (Oxford Branch), the process was very smooth and the sales team were very helpful in answering all our questions that we had leading up to our collection. It was also reassuring to have a collection date based on our needs rather than being rushed to collect. When we collected the caravan the sales team explained how everything worked and sorted us out with a started pack containing all we needed to go camping that day. They helped hitch up for the first time and checked all the lights and indicators were working before we left. Overall we are very happy with the service we recieved.”

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(Oxford) - Posted 2 years ago

“Superb sales team led by Alister I can honestly say that we had one of the best experiences when we recently purchased our caravan from the Oxford branch. We live close to Reading so the Reading branch have agreed to look after us going forward. This is the absolute best company I have ever dealt with. Thank you so much.”

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(Oxford) - Posted 2 years ago

“A smooth handover, with a pleasant gentleman called Jack. His instant answers to our, sometimes, inane questions put us at ease. He went through all the procedures for a safe departure which led to a comfortable journey home with our caravan. Very happy with our caravan.”

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(Swindon) - Posted 2 years ago

“A warm welcome awaits you on arrival, the staff are very knowledgable and able to help with any problems. Lewis is a great salesman, he helped us with the purchase and explained everything to us, both at the purchase, delivery dates and was very patient with handover on collection day. Emails were replayed to quickly.”

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(Oxford) - Posted 2 years ago

“Very helpful members of staff for sales and in the shop will visit again”

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(Reading) - Posted 2 years ago

“This was reading Branch thank you”

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(Reading) - Posted 2 years ago

“Lewis Siret sold us our cravan. We have been caravaning for 50 years and without a doubt, Lewis has been the most helpful, courteous, friendly salesperson we have ever met. He applies no pressure but makes you feel that you want to buy the caravan.”

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(Oxford) - Posted 2 years ago

“I traded my Bailey 75-2 in for a 79-4, Simon plus all his staff were very helpful and I was very happy with the attention and deal that I received. I wouldn’t hesitate to do business with Reading Caravans in the future. 5 star review!”

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(Reading) - Posted 2 years ago

“The team at Oxford Caravans have always provided us with an efficient and friendly service. We have just purchased our second van from them and Alistair couldn’t have been more helpful giving us support with buying and advice and tips to get us on our way with our new a caravan. We have also used the workshop for repairs and servicing. We have always felt that we have received fair and honest advice. We have never experienced that awful ‘sales patter’ you sometimes get, or felt pushed into anything. We would definitely recommend!!”

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(Oxford) - Posted 2 years ago

“Excellent service. Thanks to Alastair and staff. Caravan was immaculate on collection. Nothing too much by all staff. Definitely worth dealing with this company.”

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(Oxford) - Posted 2 years ago

“The most helpful and friendly team you will ever find. Can not recommend them enough!”

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(Swindon) - Posted 2 years ago

“Alistair in particular was friendly and helpful. He explained everything thoroughly and listened with patience to our queries. The handover was completed smoothly and swiftly with no hanging around. We were offered coffee and our dogs were welcomed into the office. Excellent experience all round.”

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(Oxford) - Posted 2 years ago

“excellent service very helpful when I collected my new van”

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(Swindon) - Posted 2 years ago

“What a pleasure to buy a caravan from. Very helpful and no pressure when looking around. On pick up day, my wife and I had a very comprehensive presentation on what everything does, very reinsuring as we are new to caravanning.”

Helpful Report

(Swindon) - Posted 2 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews