Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were attentive and thorough going through the paperwork”

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(Reading) - Posted 5 years ago

“Every thing went very smoothly today. Nothing was to much trouble.”

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(Swindon) - Posted 5 years ago

“We visited Reading Caravans for the first time in February, looking for a replacement for our problematical van. We were immediately impressed with the warm, friendly reception we received and the help and advice offered by the obviously knowledgeable staff. Reading Caravans is a developing site and offers a good choice of caravans, with the emphasis on Bailey. There is a very well stocked accessory shop and coffee facilities are provided as well. Well worth a visit!”

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(Reading) - Posted 5 years ago

“This was a first time caravan purchase. The salesman Lewis in the Oxford dealership was extremely helpful, knowledgeable and made us feel totally at ease. He allowed us time to make our decision while answering all of our questions to the best of our abilities. The overall process to purchase our be caravan was simple and well managed. I wish to compliment Swindon caravans and Lewis personally for an outstanding service and I would highly recommend them and limited to anybody”

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(Oxford) - Posted 5 years ago

“Can not fault Swindon caravans, Paul in sales made the purchase go so smoothly and Dean on dispatch went through every thing on new caravan in fine detail, will definitely recommend to any one wishing to purchase a caravan.”

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(Swindon) - Posted 5 years ago

“all very good”

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(Oxford) - Posted 5 years ago

“very pleased and happy with the service we got buying our "near" new caravan very helpfull young man (think his name is jock) went through everything thanks very much”

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(Swindon) - Posted 5 years ago

“I paid a deposit over the phone to hold the caravan for a few days until we were able to view it. On arrival we were given the keys to have a look around it on our own. We were then joined by the salesman, Paul, who then answered our questions. Having decided to buy it, Paul sorted out having a motor mover fitted, our paperwork and collection. On collection, Dean did a thorough explanation of how everything in the van worked. We found the service at Swindon excellent.”

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(Swindon) - Posted 5 years ago

“On day of sale we were put under no pressure but given all the help and advice we needed to help us decide. Because we were considering going over our original budget we were given a price reduction to help soften the blow and the deal with essential accessories was very welcome and saved us time and effort as well as being high quality items. After the sale we were welcomed when we wanted to visit to measure inside and any questions we had were answered honestly. On the day of collection our van was ready as promised and had clearly been prepared well, even the tyres had been replaced because they were old. The despatch team (Dean) was extremely helpful and despite being very busy due to staff sickness we were not hurried and everything was explained clearly. He even removed the paint from my tow bar and helped me fasten the towing mirrors to my car. I cannot fault the service we received throughout, the whole process from start to finish was painless and even enjoyable (despite the fact that I have just parted with a large percentage of our savings!) - and of course we were offered drinks every time we visited. We came to Swindon Caravans following a recommendation and I can fully understand why.”

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(Swindon) - Posted 5 years ago

“Picked up caravan today few minor faults that your team put Wright pleased with caravan handover but on the way home brakes were very noisy.”

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(Swindon) - Posted 5 years ago

“Very impressed with handover staff able to answer all our questions nice touch walking into new van and finding heating lights radio on”

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(Oxford) - Posted 5 years ago

“The service we received was excellent. The lady who dealt with the paperwork (sorry can’t remember her name) was so helpful and nothing was to much trouble for her. The staff if the shop were excellent. Jack who did the handover and was only 21 was brilliant and did not rush us and went over anything we didn’t understand. All the staff we dealt with were an asset to the company. Could go on and on listing the little extras they did to make the handover of our van a very special experience. The body work that had needed doing was done to a high standard and the van had been immaculately cleaned. We would definitely recommend Swindon caravans. In fact we are quite upset that we live so far away to have it serviced there. We are considering bringing it for a service and getting g bed and breakfast in the area. Thank you everyone at Swindon caravans for fantastic customer service”

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(Swindon) - Posted 5 years ago

“we were well treated and received informed friendly service and our entire purchase experience was extremely pleasent”

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(Swindon) - Posted 5 years ago

“Van was fully prepared and the peration of new van explained comprehensively”

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(Oxford) - Posted 5 years ago

“We got a good deal and an excellent caravan and the people were friendly and helpful Many compliments to Dean from the maintenance side - extremely helpful and went the extra mile for us even through the pouring rain”

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(Swindon) - Posted 5 years ago

“we had our last caravan for 13 years and it did us proud but we were due for a new one and we couldn't be more happier not only with the Bailey we purchased but with the attention to detail Swindon caravan team give to their customers Paul Hopkins was excellent and couldn't help us enough also Jack, the lad that showed us round the caravan on collection is a credit to your company. I will certainly recommend your excellent professional company to friends and family.”

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(Swindon) - Posted 5 years ago

“All I can say from the start to the end of our caravan search I could not thank Simon Readings manager enough for everything he has done for us.”

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(Reading) - Posted 5 years ago

“Andy Parker very helpful at every stage of our part exchange for our new Swift Eccles 650 and handover of the new van by Dean was completed in a very helpful and friendly manner. Very pleased with service provided.”

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(Swindon) - Posted 5 years ago

“Jack was very thorough and friendly with the new caravan introduction . Very pleased with new caravan .”

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(Swindon) - Posted 5 years ago

“Excellent customer service and really great hand over.”

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(Oxford) - Posted 5 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews