Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 719 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swindon Caravans have been excellent from start to finish. We have part exchanged a van we also brought from them 6 years ago for a new smaller model and we are very happy. They weren’t pushy but genuinely cared that we got what suited us. Would 100% Recommend them. Thank you to Paul and the team.”

Helpful Report

(Swindon) - Posted 1 year ago

Thank you so much for your wonderful 5-star rating, we really appreciate your loyalty and taking the time to provide your feedback.

Posted 1 year ago

“the best product thank you so mach!”

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Posted 1 year ago

“Although this was our first caravan purchase, we had visited a number of dealerships and had already decided on the caravan that we wanted. However there were a number of questions and these were all dealt with quickly and professionally by Lee. The handover process was slick and delivered again very professionally by Mark who was very customer focused and knowledgeable. So all and all Hoghly recommended”

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(Swindon) - Posted 1 year ago

Thank you so much for your kind review. We are pleased to know that you were satisfied with your experience here at Swindon Caravans Group, and that our staff were able to provide you with the customer service you had hoped for. Thank you for your support!

Posted 1 year ago

“Very helpful and constructive purchase and handover, thank you.”

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(Reading) - Posted 1 year ago

Thank you Mr Cox for your review. We're glad to hear that your purchase and handover went smoothly. We appreciate your business and your continued support!

Posted 1 year ago

“Fantastic team at Oxford Caravans - Just collected our new Swift Challenger 650 SE. We purchased the caravan for our retirement when I was working abroad, which made the buying process more complex, but the team at Oxford caravans were absolutely brilliant. Lewis in particular has been fantastic, going way beyond normal customer service levels - very special thanks Lewis. The whole team at Oxford are friendly, helpful and real experts. A fantastic customer experience, thank you all.”

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(Oxford) - Posted 1 year ago

We at Oxford Caravans are so glad you’ve had a fantastic experience with us, and we really appreciate you taking the time to write a review! It’s so wonderful to hear that Lewis has gone above and beyond the normal customer service levels and that the whole team made for an enjoyable customer experience.

Posted 1 year ago

“Really good experience with Oxford Caravans, helpful and easy to deal with. Thanks”

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(Oxford) - Posted 1 year ago

Thank you so much for the excellent rating, Mr! We are delighted to have such loyal customers; it is much appreciated. We're glad to hear that you had a really good experience with Oxford Caravans, and to know that they were helpful and easy to deal with. Thank you for your continued support of Swindon Caravans Group!

Posted 1 year ago

“We recently bought a motorhome from Reading Caravans and found all of the team extremely helpful. Our first contact was with Jaydon and subsequently dealt with Simon, Ian and Lyndsay each of them being very knowledgeable and helpful. I would recommend Reading Caravans if you are looking for a caravan or motorhome.”

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(Reading) - Posted 1 year ago

Thank you so much for your 5 star rating of Reading Caravans! We really appreciate your support and hope to continue our partnership for many years to come.

Posted 1 year ago

“Excellent service and after sales support - this is the 2nd caravan I have bought at the Oxford Branch”

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(Oxford) - Posted 1 year ago

Thank you so much for your 5-star rating of Swindon Caravans Group! We are delighted to hear you found our excellent service and after sales support so helpful - we're grateful that you chose us for your second caravan purchase at the Oxford Branch.

Posted 1 year ago

“Very pleased with the level of service”

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(Swindon) - Posted 1 year ago

Thank you very much for your 5 star rating of Swindon Caravans Group and for your positive comments. We are delighted to read that you were very pleased with the level of service.

Posted 1 year ago

“They were so lovely and helpful in every aspect.”

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Posted 1 year ago

Thank you so much for your review of Swindon Caravans Group! We value your kind words, and we are especially grateful that you chose to return to us.

Posted 1 year ago

“I picked my caravan up yesterday and I am very pleased with the caravan and the staff that looked after me with part exchanging my caravan. Naomi was excellent and Nick and Phil were very helpful also. I’d like to say thank you very much and if I do change caravans again I would definitely use Swindon caravans again. Mr & Mrs Collyer of Andover”

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(Swindon) - Posted 1 year ago

Thank you very much for your 5 star rating of Swindon Caravans Group. We are so pleased to hear that you had an excellent experience when picking up your caravan and working with Naomi, Nick, and Phil. We really appreciate your kind words and are very glad you would come back to us for your caravan needs in the future. Thank you for your loyalty and support!

Posted 1 year ago

“From valuation to collection of our new Rimini, there was no sales pressure, lots of advice from Lewis, Freedom to try lots of caravans, wealth of knowledge. Could not fault the experience Thankyou”

Swindon Caravan & Motorhome Group 5 star review on 5th June 2023

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(Oxford) - Posted 1 year ago

Thank you so much for being a returning customer of Swindon Caravans Group and for your amazing 5 star rating! We are so pleased that you had an enjoyable and informative experience with us, from valuation to collection. We are very proud of our team at Oxford Caravans, especially Lewis, for providing lots of information and advice in a no-pressure environment. We look forward to continuing to serve you in the future.

Posted 1 year ago

“Excellent service from all the staff involved in getting are new caravan ready,brilliant handover nothing was too much trouble Would definitely recommend”

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(Swindon) - Posted 1 year ago

“Our handover for our new caravan was excellent, really ensured we were happy and understood how everything worked, no rushing, had all the time we needed. Thank you.”

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(Swindon) - Posted 1 year ago

“Fantastic sales service, (Simon) no pressure at all. After sales services second to none, even drove down to the campsite to solve a couple of problems out. Both Andy and Dave gave us a complete explanation and ensured we were OK for rest of the holiday.”

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(Reading) - Posted 1 year ago

“Attentive informative service. Answered all questions however simple with knowledge and did not laugh at any of them, whereas I might have done if i'd been them! One or two problems were sorted out with no fuss.”

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(Reading) - Posted 1 year ago

“Lewis pulled out all the stops to get our BC3 ready for us. The shop is amazing, it has loads of stuff. We have been very happy so far with our new caravan and the customer service we have received, would highly recommend this company.”

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(Oxford) - Posted 1 year ago

“Excellent service from all staff concerned with the purchase of a new caravan”

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(Swindon) - Posted 1 year ago

“Not pushy and very helpful”

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(Oxford) - Posted 1 year ago

“From start to finish of our second purchase from Oxford Caravans the setvice from Lewis Skerit and yhe rest of he team was so well organised and a pleasure to deal with - thankyou very much to all the team - niw its time to put the New Van to some use.”

Helpful Report

(Oxford) - Posted 1 year ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 719 reviews