Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not our first caravan purchase from Swindon caravans because service and value for money is always excellent!! We’ve just picked up (as an extended family!) two new vans from them!! Let the adventures begin!”

Swindon Caravan & Motorhome Group 5 star review on 15th July 2020

Helpful Report

(Swindon) - Posted 4 years ago

“Best customer service, polite helpful no in your face salesman but if you wanted help they were there, great starter pack, cant fault them, I would say to anyone wanting a caravan these are the people to see”

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(Oxford) - Posted 4 years ago

“I wish every business could be as helpful and dependable as Swindon Caravans!”

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(Swindon) - Posted 4 years ago

“Purchase process was mixed. The sales team were busy and we didn’t feel there was much if any support at the point of buying. A question of is there was anything else we should consider (being new to caravanIn - which the sales person knew) was answered by pointing to the wall display, rather than any discussion of needs. I think the sales executive was new to the job, and on the day just wanted to get sale done. The dispatch of the vehicle could not have been more different ( thanks jack). All questions answered, great personality, and seem to listen to our needs ( which the sales team didn’t). Because of this dispatch performance yes I would go back to Swindon caravans and hope the sales experience was a one off”

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(Swindon) - Posted 4 years ago

“Very helpful and 1st class service”

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(Reading) - Posted 4 years ago

“Considering the present Covid situation We feel that the way we have been dealt with has been first class and that your sales staff as been as helpful as the situation dictates. Although it is early days and we have not had chance to take the caravan out yet we would like to thank them for their input.”

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(Swindon) - Posted 4 years ago

“Due to Covid the handover was different. The whole experience was excellent with everything explained fully. First class.”

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(Reading) - Posted 4 years ago

“Brilliant service so conscientious about all aspects of buying a new caravan went into great detail to make sure we were aware of how to use the caravan security and they registered with all security companies cris and tracker companies just brilliant”

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(Oxford) - Posted 4 years ago

“We were disappointed when we arrived home with the caravan the inside of it was not cleaned”

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Posted 4 years ago

“excellent service very helpful good advise and some good deals on at present both for caravans and in the shop.”

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(Oxford) - Posted 4 years ago

“Excellent service, knowledgeable, good communications.”

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(Reading) - Posted 4 years ago

“Having video instructions for our caravan means we've always got an easy reference. Using a tripod will make it even better.”

Swindon Caravan & Motorhome Group 4 star review on 24th June 2020

Helpful Report

(Swindon) - Posted 4 years ago

“Excellent service from first viewing to purchase even through these difficult times. Have always been on the end of a phone for questions. A +++++ highly recommend. Thank you to all staff.”

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(Oxford) - Posted 4 years ago

“Excellent service from start to finish With friendly and helpful staff. Really happy with our caravan and the sales process. Would highly recommend Swindon Caravans Group.”

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(Swindon) - Posted 4 years ago

“We would like to thank the team at Reading Caravans for taking excellent care of us from the moment we made our initial contact to the moment we drove away towing our new caravan. Their professionalism and care and attention are to be commended during this difficult period of having to deal with Coronavirus. We look forward to many happy years of caravanning and can only thank the team for all their help and advice.”

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(Reading) - Posted 4 years ago

“Excellent service from Lee Matthews by phone, email and WhatsApp prior to and after purchase of our new caravan.”

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(Swindon) - Posted 4 years ago

“very good service from the team at Reading as specially under the present problems. couldn't have had so much help from them”

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(Reading) - Posted 4 years ago

“All staff we met this morning were well informed, friendly and helpful. The process of collecting our new caravan went smoothly and the alterations to our car towbar and electrical connections were carried out very efficiently. All in all a very positive experience which makes us very glad that we have committed to a three year service plan.”

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(Swindon) - Posted 4 years ago

“Always very organised and efficient. Everyone we have dealt with over the last few years have always very helpful.”

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(Swindon) - Posted 4 years ago

“The purchase of our first caravan could not have been handled better. From order through to handover, Alan and then Lewis looked after us excellently. There was no hard sell, indeed we were advised against options that were unnecessary, and were given plenty of time to consider our dream home on wheels. Both Lewis, and Cathy in the shop, looked after us on handover day and the knowledge and attention to detail shown by Lewis eased any first towing nerves.”

Helpful Report

(Oxford) - Posted 4 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews