Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

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“We were very pleased with the way the staff treated us in every aspect of our purchase both of the Caravan and the accessories we purchased at the same time.”

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Posted 7 years ago

“We have bought three caravans from your Tiddington branch over the years and have always been very satisfied with the help we have had with our transactions. We have very often dealt with Alistair and found him very courteous and fair with any deals of part exchange. We no doubt will come again when we are ready to change our current caravan.”

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Posted 7 years ago

“Best handover that I have ever had. Good communications at all times. Problems solved quickly. Impressive set up at Swindon which gives a good impresion”

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Posted 7 years ago

“Caravan clean and explained on delivery”

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Posted 7 years ago

“I was really impressed by the care and attention that Swindon Caravans gave us once our purchase was agreed. We purchased a secondhand caravan and once the deal had been agreed we wished to collect the van about 3 weeks later. On collection they spent around an hour ensuring we understood how everything worked, that we knew how to couple it correctly to the car and lighting etc was functioning correctly. The van had been fully cleaned and generally prepared to a very high standard. I was extremely impressed.”

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Posted 7 years ago

“Friendly service”

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Posted 7 years ago

“They went above and beyond to find us what we needed and to the price we could afford”

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Posted 7 years ago

“They haven't The caravan we purchased still has a lot off faults which should have been found on the predelivery inspection. As yet we have had no feed back on the warranty work that needs doing I feel this is a very poor service by yourself or lunar caravans.”

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Posted 7 years ago

Hi Mr & Mrs Booker. Firstly many thanks for your custom and apologies for any inconvenience with regards the outstanding warranty work on your caravan. We are expecting all of the parts to be with us by the middle of May. Unfortunately we are dependent on the delivery of these parts from our supplier. If there is any way to improve the lead times then we will and we will be in touch again once all the parts have been received. I understand your caravan is OK to use in the interim and apologies once again for the inconvenience.

Posted 7 years ago

“always very helpful and informative when purchasing our caravan”

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Posted 7 years ago

“the professionalism of the salesman Paul, who reassured me and gave me the confidence to purchase a different brand (Bailey Unicorn Cadiz) after several unhappy experiences with the quality of my previous caravan. The aftersales manager John and Alan from the workshops, who reinstated my confidence with your company.”

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Posted 7 years ago

“Toilet cassette full of shit”

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Posted 7 years ago

“Provided my new caravan at a reasonable price and the part exchange hand over process was courteous and hassle free. All staff encountered were polite and helpful”

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Posted 7 years ago

“Good experience of buying from them, very knowledgable and helpful. Informative handover and always happy to answer our many questions.”

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Posted 7 years ago

“Appalling service, serious structural issue with my brand new Swift Vogue caravan and nobody available to speak to about it. Only sales department in on the weekends apparently.”

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Posted 7 years ago

“From choosing our first brand new caravan and now moving onto our second brand new van, the team at Swindon have been a pleasure to deal with. No pressure selling, they pay attention to what YOU want not what's best for their sales. Steve and Lee are a credit to the company, the handover on the first van was not rushed in anyway and they are always willing to talk you through any questions even when your on site trying to work something out. Top dealership!”

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Posted 7 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews