Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service from all, very good handover from Ian.”

Helpful Report

(Reading) - Posted 2 years ago

“We have just purchased a brand new Bailey Unicorn Cabrera from the Oxford site. We were helped by Lewis Sirett. The whole experience has been excellent. We did a lot of research before we purchased. We have been very well treated by Lewis and all the other staff we saw in the shop and on the site. The deal was very competitive and the service has been excellent. Lewis has great knowledge of the products and the financial options available. We have no hesitation to endorse this business. If you are thinking about your first or next purchase they are very much worth your consideration.”

Helpful Report

(Oxford) - Posted 2 years ago

“Went to look at a swift 650 managers special offer (demo). Looked over the van and was happy to buy. The price was right. When i was going to sign on the dotted line Alistair (manager) said he could get me a brand new one for the same price. So had to have it. The van came into stock , i had a phone call and collection was arranged. I turned up at the time and date as arranged. The van was all ready to go. Was given the hand over. Alistair knew the product he was selling, any questions i had he knew the answers. I would recommend Swindon Caravan.”

Helpful Report

(Oxford) - Posted 2 years ago

“We are very pleased with our caravan and the staff were very helpful like the lady who showed round our new caravan and was very informative and to complete the paperwork and payment was done in a very courteous manner GREAT 👍”

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(Swindon) - Posted 2 years ago

“First caravan bought recently from Oxford Caravans. Lewis was great. He answered every question we had with expert knowledge. There was no pushy selling, we were guided through based on our choice and budget. Picked up our caravan last Friday and Lewis took us through absolutely everything we needed to know about the caravan, hooking it up to the car....everything!! Thank you so much. Definitely recommend Oxford Caravans - 100%”

Swindon Caravan & Motorhome Group 5 star review on 5th September 2022

Helpful Report

(Oxford) - Posted 2 years ago

“Reading Branch Only The sales team were very helpful during our purchase in spring 2021 and up to the delivery in Summer 2021. After which the Aftersales team (Workshop) were very responsive in rectifying both major and minor caravan system failures. They were very helpful in advising on the various issues concerning the use of the caravan's systems. The first service was undertaken with no problems. We also found the Accessory shop staff very helpful.”

Helpful Report

(Reading) - Posted 2 years ago

“Thankfully, a very simple and straightforward process for ordering and collecting our new caravan. Salesman Alistair took us through the induction with easy-to-understand instructions. A friendly bunch of staff who took the time to make us "Newbies" feel at ease. Thank you all very much.”

Helpful Report

(Oxford) - Posted 2 years ago

“The service at the Swindon branch was very good and Tina Murray was excellent”

Helpful Report

(Swindon) - Posted 2 years ago

“Excellent service as normal from Alistair at Oxford caravans”

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(Oxford) - Posted 2 years ago

“Recently purchased a 12-month-old caravan, our first transaction with Reading Caravans. The process was very easy and very professional. All paperwork and handover were brilliant. Jaydon dealt with our transaction from start to finish and Ian talked us through all the items within the caravan including helping us hitch up to our vehicle on the day of collection - both employees were extremely helpful and very patient. We have already been away twice in the two weeks we have owned our new Bailey and during one of our vacations we had a question, a quick email and all resolved by Andy (workshop) - USER problem!! Our thanks also to the ladies in the shop, many new items were required and they were extremely helpful as was Jaydon who also went above and beyond with additional items that we required for our caravan. Can't recommend this company enough - thank you all for making our caravan purchase so easy. (We made a caravan purchase some years ago and never received the kind of attention from the previous company.) Thank you Reading Caravan Company.”

Helpful Report

(Reading) - Posted 2 years ago

“Friendly, and knowledgeable staff, bent over backwards to ensure everything went smoothly.”

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(Swindon) - Posted 2 years ago

“We have purchased three pre- owned caravans over the past three years from the Reading branch, and I have to say that Simon and Jaydon in sales were excellent. We must mention Andy and his team in after sales, nothing is to much trouble for him, always a pleasure to deal with, as it is with all the staff here. Pat and Bill Flahive.”

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(Reading) - Posted 2 years ago

“After shopping around for a new Swift Basecamp 6 we ended up spending some time viewing and discussing our need’s with the sales team who were extremely professional, knowledgeable on the product and offered a highly professional service from enquiry to collection including a full and very detailed user training session as this was our first Caravan. I am sure we will see them again in a few years for an upgrade. We will be using their service team for maintenance and any works required. Happy to highly recommend.”

Helpful Report

(Reading) - Posted 2 years ago

“Absolutely brilliant help and advice from start to finish with purchasing our beautiful caravan. Alastair couldn't of been more helpful, Would highly recommend for 1st class approach and service to making your 2nd home a pleasure to receive”

Swindon Caravan & Motorhome Group 5 star review on 21st July 2022

Helpful Report

(Oxford) - Posted 2 years ago

“Excellent service and speedy turnaround. Very thorough service.”

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(Swindon) - Posted 2 years ago

“The whole buying process was a pleasure. Jaydon looked after us very well. All the minor faults identified when we viewed the caravan were rectified and was presented in good order when we collected it. A special mention must go to Ian who did our handover. He was really helpful, knowledgeable and patiently answered our long list of questions - and gave us some top tips.”

Helpful Report

(Reading) - Posted 2 years ago

“Great service, very helpful and informed”

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(Oxford) - Posted 2 years ago

“A very helpful caring team of professional staff. The premises were clean and tidy and were very well organised.”

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(Oxford) - Posted 2 years ago

“We were very happy with the help and support given by Lee at Swindon. As this is our first caravan and we are complete novices, Jack was very helpful explaining how everything works during our handover.”

Helpful Report

(Swindon) - Posted 2 years ago

“This relates to my annual service experience at Reading Caravans at the end of May 2022. Second annual service of single axel caravan, but first at Reading branch. Friendly, efficient and professional. A couple of small issues with the caravan were rectified, with no quibble, under warranty. The drop-off and collection experience was pleasant and efficient, with minor query raised during that latter responded to before 09:00 the next working day.”

Helpful Report

(Reading) - Posted 2 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews