Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 719 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thorough and easy purchase and collection. Lewis explained everything well will great patience us being first time buyers recommend”

Swindon Caravan & Motorhome Group 5 star review on 27th April 2019

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(Oxford) - Posted 5 years ago

“A friendly and professional team.”

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(Reading) - Posted 5 years ago

“Bought our new caravan from Oxford Caravans, part of the Swindon Group. Had great service from Lewis and the special Ridgeway van we bought is fantastic. Can not recommend enough.”

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(Oxford) - Posted 5 years ago

“This is third new caravan I have bought from your group .The service and after care that you give is to us as important as the price”

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(Reading) - Posted 5 years ago

“Most of the staff are very helpful and willing to help in a natural way not sales talk or pressured”

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(Swindon) - Posted 5 years ago

“Great customer service, kept in contact from first viewing caravan to delivery. Went through caravan on delivery to show where everything was and how it all worked.”

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(Reading) - Posted 5 years ago

“Excellent service received purchasing our new caravan. Simon was very helpful & knowledgeable and nothing was too much trouble. Would definitely recommend. Thank you!”

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(Reading) - Posted 5 years ago

“We were allowed to wander around all of the caravans without any pressure from the sales team. However, once we decided on which van we wanted we found Lewis who was very professional and polite and answered all of our questions. We found the whole process of buying and picking up the caravan seamless. Contact between Lewis and ourselves between buying and picking up was excellent and he again answered all of our questions very promptly. There were a couple of problems with the caravan that we noticed on pickup, but again Lewis and the caravan technicians sorted these out very efficiently and to our satisfaction. The staff that we encountered, including Lewis, the technicians and the ladies in the shop and office were always professional and approachable and are a credit to Swindon Caravans Group. I will certainly be using Oxford Caravans for all my caravan needs and will not hesitate in recommending them to other people.”

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(Oxford) - Posted 5 years ago

“Hand over was not positive The guy who showed us around the caravan was great but it all went downhill after that. Waited ages to see a person from the sales team, items missing from van, motor movers not fitted correctly and fitter had a bad attitude and rude. Still waiting for Lee to answer 2 emails.”

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(Swindon) - Posted 5 years ago

“The service we received from Lewis in sales was excellent.”

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(Oxford) - Posted 5 years ago

“We have just taken possession of our new caravan from Oxford Caravans and it was a great experience. Went through everything in the new van not rushed at all. A real attention to customer service even fitted our number plate for us. Thanks Alistair for making it a great experience. Now off for Easter in our new van , family very excited.”

Swindon Caravan & Motorhome Group 5 star review on 11th April 2019

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(Oxford) - Posted 5 years ago

“Excellent service”

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(Oxford) - Posted 5 years ago

“Our caravan and starter pack were ready when we arrived. The hand over was thorough and staff helpful. We were very pleased with our caravan.”

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(Swindon) - Posted 5 years ago

“Our first caravan, we bought at Swindon caravans because of their price and service.”

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(Swindon) - Posted 5 years ago

“We have always had good service from the sales team. They help to make pick up day a special one. You never feel rushed and all questions are answered promptly.”

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(Oxford) - Posted 5 years ago

“Reading Caravan staff provided me with an excellent service from the time I spoke to Simon, the manager, at the NEC through to picking up my new Bailey today. The staff member who provided the handover (Ian) was excellent - nothing was too much trouble and he was happy to explain things more than once to ensure that we understood.”

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(Reading) - Posted 5 years ago

“Lewis at Oxford Caravans was very helpful throughout the New Lunar Clubman CK purchase including the Handover.”

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(Oxford) - Posted 5 years ago

“Very helpful staff also very friendly nothing to much trouble exilent allround”

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(Reading) - Posted 5 years ago

“Friendly staff and no nonsense sales pitch.”

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(Swindon) - Posted 5 years ago

“Nothing was to much trouble and very helpful”

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(Reading) - Posted 5 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 719 reviews