Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

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Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good apart from if you caravan wasn’t purchased from them and service warranty etc don’t wast your time ringing as they only do work on their customer’s caravans. Disappointing even if you were a customer before and the dealer you purchased from is miles away,this lets down a very good dealer.......”

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Posted 6 years ago

“Fantastic customer service from Lee and all the staff. Always friendly and helpful. The guy who showed us how to use everything in our new caravan was very clear and patient Made it easy to understand.”

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Posted 6 years ago

“They were helpful with there offers and showing us around before we took the caravan”

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Posted 6 years ago

“Good selection of caravans”

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Posted 6 years ago

“Time and effort to explain everything on pick-up. Small problems sorted out quickly and efficiently in the first week.”

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Posted 6 years ago

“Great customer service. Friendly and helpful.”

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Posted 6 years ago

“Simon our salesman was great not too pushy but very helpful and Ian was also really lovely showed us how everything worked etc explained it all really well and thorough .”

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Posted 6 years ago

“Lee was very helpfull and understanding when we thought we might have to cancel our new caravan but in the end we sold our old caravan and bought the new one that we are very happy with”

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Posted 6 years ago

“I was very happy with the range of both new and second hand caravans in stock. The sales people let us know they were there, but they didn't pester us and there was no hard-sell.”

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Posted 6 years ago

“Alistair Cruickshanks is a great, polite person. We have bought a few caravans through him in the past and he is always very professional and friendly. Advises us well on the workings of the caravans, so we go away with confidence that our new caravan will please.”

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Posted 6 years ago

“This is the second caravan purchased and Lewis made the whole process effortless and the main reason for coming back to Oxford”

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Posted 6 years ago

“The READING dealers were helpful and I could trust the service department. However OXFORD service department were less than helpful, I now get service from independent garage.”

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Posted 6 years ago

“I have been caravanning for 20 years, A customer at oxford from way before it became part of the group. Service reception made a simple request very complicated and the service manager Andy was extremely rude. I will not be dealing with them again which is a shame as Viv and the boys on the accessory counter are the most polite and helpful people you can find. The service manager should know better in his position. Mr Gray”

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Posted 6 years ago

Hi Mr Gray, That is a shame, feedback like this is always disappointing and we're sorry that you feel this way. I believe you wanted some cable for your Reich motor mover which possibly wasn't quite the simple request you thought it should have been. Andy and Holly had both been trying to help and would be more than happy to assist again should you decide to return.

Posted 6 years ago

“Simon is the perfect salesman. Always looking out for the customer”

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Posted 6 years ago

“very good sales staff very helpful but workshop not helpful caravan has gone back with fault and still not sorted”

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Posted 6 years ago

“We had a good experience. Nothing was too much trouble for the staff. They were cheerful, very helpful, knowledgeable and professional. Well done to all of them!”

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Posted 6 years ago

“We were walked through the buying process which for first time buyers was a real help.”

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Posted 6 years ago

“Apart from Alan our salesman and the lady in the shop , our experience of buying our Caravan has been and still is a nightmare, its been back Twice and now we are away again and surprise surprise some of the warranty’s work ie heater hanging of with Ele wires exposed. What a bad service.”

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Posted 6 years ago

“Buying our first caravan to use in our retirement, we were given superb advice from the team at Reading Caravans. We are very pleased with the year old Bailey Unicorn Vigo we purchased, a couple of small niggles were sorted quickly out without any fuss. We are looking forward to many years of happy caravanning!”

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Posted 6 years ago

“A professional service”

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Posted 6 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews