Login

Start Free Trial Are you a business?? Click Here

Swindon Caravan & Motorhome Group Reviews

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Swindon Caravan & Motorhome Group 5 star review on 1st August 2024

Mr & Mrs Bunker

Swindon Caravan & Motorhome Group 5 star review on 20th July 2024

Swindon Caravan & Motorhome Group 5 star review on 14th July 2024

Mr&Mrs Finnigan

Swindon Caravan & Motorhome Group 5 star review on 20th May 2024

Swindon Caravan & Motorhome Group 5 star review on 7th May 2024

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Weve just come back ito caravaning after a 15 Year lapse and after much research visited Oxford caravans to look at three similar Bailey caravans Paul and Lewis were very helpful in giving us full access to our choices with the full selection they had on offer. We found our ideal caravan and the buying process was made easy ensuring and checking we had everything we needed. When we came to have the handover a few weeks later it was pleasure. The caravan had been fully prepared and we were shown in detail how everthing worked. We hooked up double checked and were on our way to our first weekend break. Thank you to Paul and Lewis and the all the staff for introducing us back to caravaning.”

Helpful Report

(Oxford) - Posted 6 months ago

“Great service again from Alistair. Now the second caravan he has sold us-very straight forward process and very happy with our new purchase-thank you!”

Swindon Caravan & Motorhome Group 5 star review on 7th May 2024

Helpful Report

(Oxford) - Posted 6 months ago

“Alistair has been very supportive over the time since we ordered our new caravan and has answered our many questions without hesitation”

Helpful Report

(Oxford) - Posted 6 months ago

“My wife and I have bought our caravans through Oxford Caravans for nearly 20 years and have always had good service”

Helpful Report

(Oxford) - Posted 6 months ago

“Easy to deal with, all arranged by email. Might have been helpful to have been told what it came with, as was unaware that it didn't come with a battery even though we upgraded for solar panel and motor mover luckily we were able to take from the caravan we part exchanged.”

Helpful Report

(Oxford) - Posted 6 months ago

“Everybody I have met has been extremely helpful and knowledgeable. All the various options and accessories were considered together and a final list produced to be added to the caravan itself. We are re-starting our caravan experience and things have certainly changed in the intervening years but nothing was too much trouble to the team culminating in a very detailed handover on delivery day. No hesitation in recommending them.”

Helpful Report

(Oxford) - Posted 6 months ago

“The guys there could not do enough for us, explained every detail. Very friendly.”

Helpful Report

(Swindon) - Posted 6 months ago

“Alistair, at the Thame branch, is excellent to deal with. We changed our caravan without any fuss or drama. Alistair was very easy and straight-forward to deal with and went the extra mile to make sure the whole process was an enjoyable experience.”

Helpful Report

(Oxford) - Posted 6 months ago

“All good Friendly staff, I am happy with the caravan.”

Helpful Report

(Swindon) - Posted 6 months ago

“Helpful and friendly, not high preasure sales. Caravan was well prepared and ready when promised. Could have been more proactive on things like service plan, extended watantee and the accessories that were included, but provided the information when askek.”

Helpful Report

(Oxford) - Posted 6 months ago

“Excellent service from start to Finnish very helpful friendly from people who know what they are talking about. If the after service is as good as the sales and collection you couldn’t buy from a better dealer.”

Helpful Report

(Swindon) - Posted 7 months ago

Dear Mr Shute Thank you so much for taking the time to rate us with 5 stars! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with Swindon Caravan & Motorhome Group. We are delighted that our team provided you with helpful and friendly assistance throughout your journey so far and we look forward to fulfilling your future requirements.

Posted 6 months ago

“Very friendly and efficient, would definitely recommend”

Swindon Caravan & Motorhome Group 5 star review on 10th April 2024

Helpful Report

(Reading) - Posted 7 months ago

Dear Andy, Thank you so much for your fantastic 5-star rating of Swindon Caravan & Motorhome Group! We truly appreciate your support and recommendation. Our team in Reading look forward to attending to your future needs and requirements.

Posted 6 months ago

“First class service from Jaydon in the sales team, great price on our old motorhome and nothing was too much for him during and after the sale 👍”

Helpful Report

(Reading) - Posted 7 months ago

Thank you so much for taking the time to rate Reading Caravan & Motorhome Centre with 5 stars! We greatly appreciate your positive feedback. We are thrilled to hear that you had a fantastic experience with our sales team, particularly with Jaydon. It's great to know that he provided you with a first-class service, helped you secure a great price on your old motorhome, and went above and beyond during and after the sale. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for your custom and we hope to have the pleasure of serving you again in the future! Best regards, The Swindon Caravan & Motorhome Group Team

Posted 7 months ago

“Took delivery of our new caravan on March 6th 2024. This was our first caravan having had motorhomes and campervans before but fancied a change. Excellent handover from Alistair at Oxford branch at Tiddington. although we were familiar with some aspects of the vehicle he took time and patienceto explain those asapects we were unsure. The vehicle had been prepared to high order ready for us to take it over. Also he introduced us to the service team in case we neede to get their help/advice going forward. Plus helped us to select a few accessories from the shop aided by the knowledgable ladies behind the counter. Overall an easy and pleasant experience. Paul Gregory”

Helpful Report

(Oxford) - Posted 8 months ago

Thank you so much for your wonderful 5-star rating of Swindon Caravan & Motorhome Group! We appreciate your feedback about Alistair taking the time and patience to explain the aspects of your new caravan that you were unsure about. It's great to hear that he also introduced you to our service team and helped you in selecting accessories from our shop. We strive to provide our customers with an easy and pleasant experience, and we are delighted that we achieved that with you. We hope you enjoy your new caravan and please do not hesitate to reach out if you ever need our help or advice in the future. Thank you once again for choosing Swindon Caravan & Motorhome Group.

Posted 8 months ago

“Steve was so helpful and took the time to explain everything about the caravan we bought to us impressed with the service we got thank you”

Helpful Report

(Oxford) - Posted 8 months ago

Thank you so much for your amazing 5-star rating of Swindon Caravan & Motorhome Group! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that Steve was able to assist you in finding the perfect caravan and went above and beyond to explain everything to you. We look forward to serving you again in the future.

Posted 8 months ago

“Excellent service all round”

Helpful Report

Posted 8 months ago

Thank you very much for your 5-star rating of Swindon Caravan & Motorhome Group. We greatly appreciate your support and are thrilled to hear that you had an excellent experience with our services. Once again, thank you for choosing us and we look forward to serving you again in the future.

Posted 8 months ago

“Another annual service carried out without fuss, on time and no nasty surprises. Ros always a pleasure to deal with.”

Helpful Report

(Reading) - Posted 9 months ago

Thank you so much for your outstanding 5-star rating and review of the Swindon Caravan & Motorhome Group! We truly appreciate your feedback and are thrilled to hear that you had another hassle-free and timely annual service with no unpleasant surprises. Your kind words reflect our commitment to providing exceptional customer service, and we are delighted to have Ros as part of our team. We will make sure to pass on your appreciation. We are grateful for the opportunity to serve you and look forward to welcoming you back in the future.

Posted 8 months ago

“Great service from all the team”

Helpful Report

(Reading) - Posted 9 months ago

Thank you so much for your fantastic 5-star rating of Swindon Caravan & Motorhome Group! We greatly appreciate your feedback and we're thrilled that you had such a positive experience with us. Once again, thank you for choosing us. We look forward to serving you again in the future.

Posted 8 months ago

“Excellent service definitely use them again”

Helpful Report

(Swindon) - Posted 9 months ago

Thank you so much for taking the time to leave a 5-star rating for Swindon Caravans Group! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our services. We look forward to serving you again in the future. Thank you once again for choosing Swindon Caravan & Motorhome Group!

Posted 8 months ago

“The after service was pretty shocking. Having bought a brand new caravan there was a very small part missing. I was happy to fit the part myself and them post it out to me. When going in and a few phone calls back in October it is now January and no part. Also bit disappointing the person you buy the t off ignores your calls when you want help.”

Helpful Report

Posted 10 months ago

Hi, Thank you for your comments although we feel this rating to be very harsh considering the issue at hand and our response to date. The one popper that is missing (on the wall to hold the bunk bed net) was ordered and sent to you by post before Christmas. Unfortunately it seems it never arrived. Our Aftersales team have reordered and expect to receive delivery next week (of which you are aware). As soon as received we will send the popper out to you.

Posted 10 months ago

«
1
2
3
4
5
»

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews