Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon was great and helped us get a caravan model that the Reading store does not carry and with a very fast turnaround time.”

Helpful Report

(Reading) - Posted 2 years ago

“From the time of placing the order for our new caravans the service, communication was brilliant. The team are all hands-on to make the experience of buying a caravan as easy as it could be. The handover from Alistair was fantastic and we left feeling great.”

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(Oxford) - Posted 2 years ago

“All staff so knowledgeable shop,workshop and sales not pushing you buy just great help.the best handover I've ever had anywhere”

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(Reading) - Posted 2 years ago

“The handover was excellent, everything was set up for me when I arrived and everything was patiently explained in detail. Very happy with the serive.”

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(Oxford) - Posted 2 years ago

“The purchase of a replacement caravan was an easy and pleasant experience. From our first exploratory visit to driving off with our new caravan, we were advised and assisted by Jaydon at reading Caravans in a very efficient and competent manner. Very pleased with the professional service we received - and we really like the caravan as well.”

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(Reading) - Posted 2 years ago

“We visited Reading Caravan & Motorhome for the first time today and found every member of staff, in particular, Jaydon to be friendly, helpful and knowledgeable. We are first time caravaners and actually purchased a caravan from them today having been given some very good advice and information. We were left to view the caravans without any pressure being felt.”

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(Reading) - Posted 2 years ago

“I ordered my new caravan from Reading caravan not Swindon I would like to thank the team at Reading for all there help from start to completion they are top shelf. The handover was brilliant they make you feel special and have all the time to take you through the now control’s has for the payment the are just the same . Many thanks From myself Gwyn Perkins”

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(Reading) - Posted 2 years ago

“Having just picked up our new caravan, we were so impressed with the whole process. From the paperwork and the formal side to the handover and demonstration, it was all done so well and effortlessly with a friendly touch.”

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(Reading) - Posted 2 years ago

“Great Service from all involved from sales to aftercare. Great demo and polite efficient service”

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(Swindon) - Posted 2 years ago

“Many Thanks to Lewis at oxford and his support team in providing excellent sales and customer service. He ensured our purchase of a van was stress free and followed up on any queries we had. Many Thanks for looking after us. Brent Vaughan”

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(Oxford) - Posted 2 years ago

“Very good service. Staff very helpful, polite and friendly”

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(Reading) - Posted 2 years ago

“Superb service and attention from Lewis, so happy with our new Bailey. Everything went as smooth as silk. Thanks to everyone at Oxford caravans.”

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(Oxford) - Posted 2 years ago

“Just had a very helpful discussion with the SErvice department. My warranty submission for a dampness repair has been accepted by Bailey and Oxford Caravans will take the caravan in for repair when the partsn are available. Very efficient.”

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(Oxford) - Posted 2 years ago

“The after sales team are excellent. A couple of times we have had to ring them with a problem whilst away in the van. They always try to talk us through sorting out the problem and if we can't they will arrange for the van to be looked at ASAP. Brilliant service. The Sales team are also very pleasant and knowledgeable. We will always buy from Swindon Caravans.”

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(Swindon) - Posted 2 years ago

“Booked in two caravans for service Sat 4 Dec and found it very efficient, Julie & Jayne well on top of their game. The drop off and collection was simple. Had cause to speak to Ray on Mon 6th about an observation re my TyrePal set up that could improve things to another level, so is going to take a look at it. My TyrePal system is an aftermarket type, though the van did have a manufacturers pre installed system when new. Well done and thanks for a great job.”

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(Swindon) - Posted 2 years ago

“As always, very friendly and efficient.”

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(Reading) - Posted 2 years ago

“Great company really know there stuff as we were first time purchasers obviously we had loads of questions there patience was great even if some of our questions were perhaps basic. Lee and jack are a credit to the company would have no hesitation in dealing with this company again if we look to change the motorhome.”

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(Swindon) - Posted 3 years ago

“Had the van serviced today Andy West was very helpful and a pleasure to deal with over the last 2 years that we have had the van. Great set up at Reading and always helpful on the phone and when we visit. Many thanks Janet Powell”

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(Reading) - Posted 3 years ago

“Service department has become much more flexible in recent years - for someone that works full time being able to drop off and pick up a van for service on a Saturday saves booking holiday. Not everyone that has a caravan is retired!”

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(Swindon) - Posted 3 years ago

“Great customer service. Willing to help you out. The shop is very helpful.”

Swindon Caravan & Motorhome Group 5 star review on 5th November 2021

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(Swindon) - Posted 3 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews