Swindon Caravan & Motorhome Group Reviews

Name: Swindon Caravan & Motorhome Group
Address: Greatfield, Royal Wootton Bassett,, Greatfield, Royal Wootton Bassett,, Swindon
Rating: 4.72

4.7 Rating 715 Reviews

93 %

of reviewers recommend Swindon Caravan & Motorhome Group

Company Reviews

Metrics

Info

4.7

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swindon Caravan & Motorhome Group:

Award winning dealership selling new and second hand touring caravans & motorhomes. With branches in Swindon, Oxford and Reading. We cater to all your requirements, from caravan & motorhome sales and accessory shops to our workshops and aftersales service.

Visit Website

Phone:

01793772096

Email:

tom@swindoncaravans.com

Location:

Greatfield, Royal Wootton Bassett,,
Greatfield, Royal Wootton Bassett,
Swindon
SN48EQ

Swindon Caravan & Motorhome Group 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff exceptionally work”

Helpful Report

(Swindon) - Posted 3 years ago

“Richard and Simon where most helpful and nothing was too much trouble. The person who showed us around the motorhome (sorry forgot his name) making sure we knew how everything worked and also picking us up from the train station as we were from the Isle of Wight. Couldn't wish for better service.”

Helpful Report

(Reading) - Posted 3 years ago

“We bought a new Bailey Ridgeway caravan from the Oxford branch in August 2000. We were complete novices and were treated with courtesy and understanding from the start. Over the time since we have experienced niggles and minor problems associated with a new caravan (owned by hapless amateurs) and we have had a magnificent level of support from Andrew (the service Manager) and Sharon (at Swindon). We have needed advice by telephone and a number of warranty claims and nothing has been too much trouble. We can unreservedly recommend Oxford Caravans to anyone. Don't be put off if you live at a distance either, we live 150 miles away and they have behaved as if we were locals!”

Helpful Report

(Oxford) - Posted 3 years ago

“Extremely friendly staff and efficient service. Nothing is too much trouble for them.”

Helpful Report

(Reading) - Posted 3 years ago

“Went looking for a caravan, was greeted by a warm welcome, just told have a look around and anything need help with please come in. After a quick chat with Alistair, a very helpful and friendly person, and informed about are availablity on the one we liked, was given the opportunity to buy the one they had, was given a lot of information and starter kit as first one which was very helpful. Thanks again for all your help.”

Helpful Report

(Oxford) - Posted 3 years ago

“Oxford Sales, Shop and workshop teams, everyone brilliant. Patient, understanding, accomodating. Special mention for Gary in workshops who went way beyond what was required in sorting out a hook up problem with lighting. All made our experience an enjoyable one. Would highly recommend.”

Helpful Report

(Oxford) - Posted 3 years ago

“Very pleased with the service. Had a few small snags they was dealt with immediately. As you all know caravans aren’t built like cars. Service department I will give excellence to them. Thank you for your work”

Helpful Report

(Swindon) - Posted 3 years ago

“We always get great service from all the staff. They are very helpful and are happy to answer any queries you have.”

Helpful Report

(Reading, RG7 1HB) - Posted 3 years ago

“Great service from point of order though to the hand over experience. Would throughly recommend.”

Helpful Report

(Reading) - Posted 3 years ago

“Van went in for its first service and to sort out a few snag list items on new van. Carl and Andy gave excellent customer service.”

Helpful Report

(Reading) - Posted 3 years ago

“We can’t thank you enough for making our first caravan purchase a joyful experience. Special thanks to the sales team and Jack in despatch”

Helpful Report

(Swindon) - Posted 3 years ago

“Always really helpful Great service”

Helpful Report

(Oxford) - Posted 3 years ago

“Kim and I bought our first Caravan (Swift) on the 23rd August this year with the help of Lewis Sirett. Throughout the purchasing process, initial deposit to final payment for the caravan, Lewis also expertly advised on insurance (great result), equipment i.e. hitch locks, wheel clamps, motor movers and general equipment that we would need at the start for which we are eternally grateful. Lewis’s handover of the caravan was very helpful to us both as we new absolutely nothing about the caravan’s features: heating, lighting and electrical in fact the whole operating system. Again thank you so much Lewis. We would also add that the assistants in the shop were extremely helpful with our purchases and advised us on the best equipment for our caravan. Thank you so much for your patience. Just to mention that we have successfully had our first holiday without trauma. Best wishes to every body at Oxford Caravans who we rate at 10 out of 10. Kim and Eric”

Helpful Report

(Oxford) - Posted 3 years ago

“good service and on time as promised, excellent handover and introduction to our new van, i could not have been better.”

Helpful Report

(Reading) - Posted 3 years ago

“Polite and knowledgeable with a lovely showroom and accessory shop”

Helpful Report

(Swindon) - Posted 3 years ago

“The staff are very knowledgeable about the products sold it was a pleasure to purchase my replacement caravan from them today.”

Helpful Report

(Reading) - Posted 3 years ago

“Just a great experience from ordering our caravan to collecting it. Lewis was very knowledgeable, did exactly what he said he would do. The guys in the shop were excellent. As I say just a great experience from beginning to end.”

Helpful Report

(Oxford) - Posted 3 years ago

“We purchased a used caravan from Swindon caravans. The salesman (Paul) was very helpful without being pushy. There was no sales pressure and we were very pleased with the part ex allowance given on our van. All staff we spoke to were friendly and helpful. When we collected our van Jack from the hand over team was very thorough when showing us round it (inside & out). Again nothing was too much trouble and he had a sense of humour as well so there was a bit of friendly banter. Our whole experience when dealing with Swindon Caravans team was very good with no pressure. If at some time in the future we decide to upgrade then we would certainly return and also recommend Swindon Caravans to others. Keith & Rose.”

Helpful Report

(Swindon) - Posted 3 years ago

“We just brought our new Bailey Caravan from Tiddington all the staff there are amazing and they have a good stock of caravan accessories in the shop well worth a visit we dealt with Lewis he gave us a first class customer service we are very happy with our caravan best place to buy a new caravan”

Helpful Report

(Oxford) - Posted 3 years ago

“Excellent service. Easy transaction. Caravan delivered to our pitch in Cornwall. Phone calls answered or when messages left we were contacted within the day. Lee was and still is on the end of the phone if we need advice. Glad we chose Swindon Caravans, as we are relatively new to this type of holiday.”

Helpful Report

(Swindon) - Posted 3 years ago

Swindon Caravan & Motorhome Group is rated 4.7 based on 715 reviews