“The coach are very good. Julia has got benefit from her lessons. The pool wasnt good for julia needs but Andy knew how to solve the problem and organized very good technic lessons”
“Andy was my swimming instructor. I feel so comfortable and confident with swimming. I’m so glad I took the step of getting a swimming instructor and finally have a positive experience being in water. Definitely recommend !!”
“Whilst the lessons have been good, the management and running of the company can only be described as amateurish and unprofessional.
Our teacher left the company and despite him providing four weeks notice, we were given zero weeks notification that our lessons would stop for many weeks whilst they found a replacement instead without having any contingency arrangements for cover in such situations.
As a result of a pause in lessons we found lessons elsewhere and on obtaining a place we served out notice on Swimnow. Whilst Swimnow allow you to 'bank' lessons you're unable to attend, they refused to honour three lessons we had banked and had adequate records of. On raising complaint by email, both to their office and their CEO, a week passed without response and on calling them, one of their staff (Gareth) seemed to forget he was talking to a customer, being rude, refusing to listen and even laughing at me. Had the lessons been cheap I would have let this go, however at around £90 per hour I wanted to recover my money - since joining an alternative lessons, it's now clear to me that Swimnow's lessons do not add the ~£35 of value they charge over small group lessons elsewhere.
The teachers are all very friendly and I appreciate that whilst the face of the company they cannot do anything about their companies incompetence for which they are extremely let-down.
If you're considering Swimnow, I'd seriously advise you to look at alternatives first.”
“I could not swim at all before joining SwimNow. However, the instructor was really calm and supportive, making learning feel safe and fun. I can now swim thanks to the amazing instructor in Leicester. He is also very knowledgeable about the swimming techniques and able to teach them clearly and effectively. Having the 1:1 sessions meant I felt more able to work around my availability and they were very accommodating with the different sessions. Thank you for a very positive experience and teaching me how to swim .”
“We’ve had the pleasure of knowing Amy over the past year when our daughter had one to one sessions with her.
We found an extremely friendly professional. Skills, we she has evidently put in use to teach our daughter. Her noticeable progress is testament to Amy’s work.
We are sad to see her go on the back of acceptinga job promotion; however, we wish her best of luck for the future”
“Amy has vastly improved my confidence in the water and significantly improved my swimming ability.
I recently retired and Amy was always honest and gave encouragement when it was most needed !
I cannot recommend her highly enough as I had been putting this off for a long time and now wish I had made this commitment many years ago as she has just been the best.”
“Amy has been a fantastic swim teacher for our three children. She has such a way with children, she looks them in the eyes, listens to them, has a laugh with them.. while also teaching them how to swim! Our daughters haven't been keen on swimming lessons before, but they loved their lessons with Amy. They went from being underconfident/using supports to both being able to a swim full length of the pool. They massively improved. They're more confident in water now, and we even got Amy to reach them how to use a snorkel and flippers ahead of our holiday and the girls were both (ages 5 and 8) able to snorkel confidently. We also brought our 2yo to some lessons and she somehow managed all three of them in the water. I can't recommend Amy highly enough.”
“I met my instructor Robyn on the taster session. I think we got on well..she understood why I was there and what I wanted to get out of my lessons. During each session Robyn observed and adopted her techniques... She is always welcoming flexible and a good listener.. didn't make things complicated and focused on how to improve my swinging building on what I was doing well.
I do recommend Robyn as a great swimming instructor ..
I am going to have to finish my classes after 3 months due to work commitments and regular travels.
From head office I have been talking to Lynda who is also very helpful and follow things up and responds quickly..
Big thank you to Robyn and SwimNow”
“Our instructor Amy was excellent, coaching myself and my wife at the same time. Amy was friendly, supportive and had a good sense of humour. She didn’t over complicate her tuition and focussed on building confidence as well as improving technique. I would strongly recommend Amy to anyone looking to improve their swimming capability.”
“Amy has really helped me develop confidence in the water and to improve my swimming techniques. I am a nervous adult pupil but she is a great teacher with a lovely personality and an intuitive approach that has been so encouraging and effective. I can enjoy swimming again now thanks to her skills. I will miss my sessions with her. Big thanks! 💓”
“Excellent experience my coach Pete was amazing taught me and my partner to swim at our pace. Gives honest feedback with your swimming and helps and encourages you to improve more would really recommend him.”
“Amy has taught my 10 year old autistic son and she’s been amazing with him. Patient and encouraging she’s made it really fun for him and he’s regaining his confidence in the water. Now he looks forward to swimming! Thanks Amy! We will miss her.”
“I booked 12 swimming lessons with Robyn primarily to learn how to swim front crawl and backstroke. I have been absolutely delighted with the progress made in such a short space of time. Robyn is an absolutely excellent tutor - very knowledgeable, motivational, patient and kind. She has made the lessons fun and enjoyable and I am a much more confident and stylish swimmer now and this is totallly down to Robyn’s hard work. I highly recommend her to anyone looking to improve swimming style and technique.”
“Amy teaches both my 8 years old son and 5 years old daughter. She’s amazing, very patient and very encouraging. My kids are very confident in the water within the first few lessons with her. They really love and enjoy the lesson with her. Thank you for your fantastic job Amy.”
“Amy is
Simply fab! My son can now
Swim
Independently and absolutely loves swimming thanks to Amy! His confidence is amazing. Amy is so patient and knowledgable and has made learning to swim
So much fun. I would highly recommend !”
“I have had my first 2 swimming lessons with Amy and has been absolutely fantastic. She is very professional in her job, very encouraging, very patient, friendly, reassuring and she always makes it more fun. I was very sad to learn that this coming Monday will be our last session together. I will surely miss her and wishing her all the best in her new role. Thank you so much Amy for all your help and support”
