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SwimNow UK Reviews

4.7 Rating 1,285 Reviews
93 %
of reviewers recommend SwimNow UK

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Just started my lessons and already I am improving, the instructor (Orla) is super and gives me great confidence, would recommend as they work around you and you do not get penalised if you let them know in advance you are not going. Strongly recommend 🏊‍♀️🏊‍♀️🏊‍♀️
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Posted 2 years ago
My son started swimming due to a diagnosed condition with the hospital, his swimming instructor Joanne has had all the patience with him and within 1 day he managed to get two certificates and is half way through a 3rd I’m ever so proud of my son learning to swim and I cannot thank Joanne enough for teaching him all of this. Massive well done to my son and his swimming instructor Joanne.
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Posted 2 years ago
I have just had my introductory lesson. My instructor was brilliant at putting me at ease. She showed care and patience, also was fully aware of my anxiety and adjusted the lesson accordingly. Will definitely continue classes. A great start.
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Posted 2 years ago
Last swimming lesson I had was over 30 years ago. Never learnt to swim. On holiday I would always stand near the edge and wouldn't move from there. Took the plunge( pardon the pun) and decided to take some lessons so I can enjoy holidays with my kids, who can swim. Signed up with Swim now in Leicester. Andy is a legend of teacher. In my first lesson gave me the confidence to do a star float, with my face in the water. By lesson six, i was able to do the basics of a forward crawl. Thanks Andy!
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Posted 2 years ago
Pete is a wonderful teacher. He offers the knowledge, support and encouragement you need to push yourself. He is excellent at breaking things down so you don't feel too overwhelmed. After a few lessons, I felt confident enough to go to the pool on my own, despite turning up to my first lesson in tears! I spent years putting off learning how to swim but I'm so glad I signed up to SwimNow. I genuinely really enjoy my lessons and always leave with a smile on my face. Super grateful for Pete.
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Posted 2 years ago
Still having lessons with Chris (instructor), very good, feel more confident.
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Posted 2 years ago
Swim coach Andy was brilliant, however, contact from Swim Now is dreadful. We waited 6 months after paying initial deposit and when emailing them to chase up anything, they never replied. We unfortunately had to miss one lesson due to child sickness when i picked him up from school and didn’t want him to be sick in the pool. Although I messaged Andy to inform him of this, it was counted as a lesson as it wasn’t 24 hours notice. I emailed Swim Now but again they didn’t bother even replying to me. Lessons are good but very expensive, will be looking for a 1-2-1 lesson at my local pool for a third of the price!
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Posted 2 years ago
I started my 7 year old in March of this year. He was very nervous around water, couldn’t swim and wouldn’t jump in or put his head under water. 7 months later he has just swam 40 meters, happily swims underwater and will cannon ball jump into a pool. Holly is an amazing teacher and built his confidence gently challenging him to improve each week. The progress he made with 121 tuition was many times faster than group classes.
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Posted 2 years ago
The coach are very good. Julia has got benefit from her lessons. The pool wasnt good for julia needs but Andy knew how to solve the problem and organized very good technic lessons
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Posted 2 years ago
Amy has been amazing and really helped me work through some of my sticking points in the front crawl.
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Posted 2 years ago
Andy was my swimming instructor. I feel so comfortable and confident with swimming. I’m so glad I took the step of getting a swimming instructor and finally have a positive experience being in water. Definitely recommend !!
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Posted 2 years ago
Whilst the lessons have been good, the management and running of the company can only be described as amateurish and unprofessional. Our teacher left the company and despite him providing four weeks notice, we were given zero weeks notification that our lessons would stop for many weeks whilst they found a replacement instead without having any contingency arrangements for cover in such situations. As a result of a pause in lessons we found lessons elsewhere and on obtaining a place we served out notice on Swimnow. Whilst Swimnow allow you to 'bank' lessons you're unable to attend, they refused to honour three lessons we had banked and had adequate records of. On raising complaint by email, both to their office and their CEO, a week passed without response and on calling them, one of their staff (Gareth) seemed to forget he was talking to a customer, being rude, refusing to listen and even laughing at me. Had the lessons been cheap I would have let this go, however at around ÂŁ90 per hour I wanted to recover my money - since joining an alternative lessons, it's now clear to me that Swimnow's lessons do not add the ~ÂŁ35 of value they charge over small group lessons elsewhere. The teachers are all very friendly and I appreciate that whilst the face of the company they cannot do anything about their companies incompetence for which they are extremely let-down. If you're considering Swimnow, I'd seriously advise you to look at alternatives first.
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Posted 2 years ago
I could not swim at all before joining SwimNow. However, the instructor was really calm and supportive, making learning feel safe and fun. I can now swim thanks to the amazing instructor in Leicester. He is also very knowledgeable about the swimming techniques and able to teach them clearly and effectively. Having the 1:1 sessions meant I felt more able to work around my availability and they were very accommodating with the different sessions. Thank you for a very positive experience and teaching me how to swim .
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Posted 2 years ago
We’ve had the pleasure of knowing Amy over the past year when our daughter had one to one sessions with her. We found an extremely friendly professional. Skills, we she has evidently put in use to teach our daughter. Her noticeable progress is testament to Amy’s work. We are sad to see her go on the back of acceptinga job promotion; however, we wish her best of luck for the future
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Posted 2 years ago
Amy has vastly improved my confidence in the water and significantly improved my swimming ability. I recently retired and Amy was always honest and gave encouragement when it was most needed ! I cannot recommend her highly enough as I had been putting this off for a long time and now wish I had made this commitment many years ago as she has just been the best.
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Posted 2 years ago
Amy has been a fantastic swim teacher for our three children. She has such a way with children, she looks them in the eyes, listens to them, has a laugh with them.. while also teaching them how to swim! Our daughters haven't been keen on swimming lessons before, but they loved their lessons with Amy. They went from being underconfident/using supports to both being able to a swim full length of the pool. They massively improved. They're more confident in water now, and we even got Amy to reach them how to use a snorkel and flippers ahead of our holiday and the girls were both (ages 5 and 8) able to snorkel confidently. We also brought our 2yo to some lessons and she somehow managed all three of them in the water. I can't recommend Amy highly enough.
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Posted 2 years ago
I met my instructor Robyn on the taster session. I think we got on well..she understood why I was there and what I wanted to get out of my lessons. During each session Robyn observed and adopted her techniques... She is always welcoming flexible and a good listener.. didn't make things complicated and focused on how to improve my swinging building on what I was doing well. I do recommend Robyn as a great swimming instructor .. I am going to have to finish my classes after 3 months due to work commitments and regular travels. From head office I have been talking to Lynda who is also very helpful and follow things up and responds quickly.. Big thank you to Robyn and SwimNow
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Posted 2 years ago
Our instructor Amy was excellent, coaching myself and my wife at the same time. Amy was friendly, supportive and had a good sense of humour. She didn’t over complicate her tuition and focussed on building confidence as well as improving technique. I would strongly recommend Amy to anyone looking to improve their swimming capability.
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Posted 2 years ago
Amy has really helped me develop confidence in the water and to improve my swimming techniques. I am a nervous adult pupil but she is a great teacher with a lovely personality and an intuitive approach that has been so encouraging and effective. I can enjoy swimming again now thanks to her skills. I will miss my sessions with her. Big thanks! đź’“
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Posted 2 years ago
Excellent experience my coach Pete was amazing taught me and my partner to swim at our pace. Gives honest feedback with your swimming and helps and encourages you to improve more would really recommend him.
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Posted 2 years ago
SwimNow UK is rated 4.7 based on 1,285 reviews