“I enjoyed my taster session and learnt some new things in a short time. I need to go away and practice. My tutor was patient, very encouraging and empowering.”
“I wanted to improve my front crawl stroke to enable me to compete in triathlons. After a set of 6 lessons I was pleased with the progress and booked a second set to develop speed and stamina. I can now open water swim which I never thought possible.
I would never have got to this competence without one to one coaching.”
“Amy has been an incredible teacher for our 8 and 5 yr old. They were already really competent in the water but she recognised that and improved them in their first lesson. We were only going to pay for a block of 6 lessons as it isn’t cheap but will be continuing- shes THAT good”
“My son (aged 6) has loved his lessons with Amy who has been consistently patient, encouraging and kind with him. He has made massive progress in 7 lessons and has hugely benefited from the 1:1 nature of the lessons. He is so sad that they have now come to an end; he says “Amy is the best swimming teacher”.”
“Amy is the most incredible teacher, she is calm, reassuring, consistent and unbelievably patient with my two boys who lack confidence in the water. I can’t rate Amy and the SwimNow team highly enough!”
“Communication very poor except for the initial phone call. Didn't hear anything from the coach prior to the lesson and attempts to get answers to questions were met with automated responses. I cancelled the lesson and my money was refunded promptly.”
“Pete has made learning to swim fun . Lucas has made so much progress and his confidence has grown
He loves going swimming now and this is due to Pete’s time and patience with him . I would recommend thoroughly”
“Not the cheapest but amazing service from all the office/organisers and Jenna is an absolutely fabulous teacher. My twins are developing quickly and she has the patience to deal with both my confident girl and my shy/nervous boy. Thank you. Would highly recommend.”
“The communication has been excellent, instructor messages before every session and is very accommodating with changes.
The instructor had the pupil swimming on her back within 15 minutes of being in the pool on the first lesson.”
“Pete in Sheffield has been an excellent teacher for my nephew who is 14. He has massively improved his confidence in the water and made learning to swim fun with just the right level of challenge for a teenager. The weekly one to one lessons are a great way of developing skills.”
“My teacher Heather was very friendly and encouraging. She explained the aims and goals of the session and took me through it step by step.
By the end of my first session I felt I had made real progress.”
“Very happy with how my lessons are going still early days Jenna my instructor is very patient and make me feel safe in the water and I feel every week I gain more confidence and she let me go at my own pace.”
“Can’t recommend SwimNow enough! My son really enjoys his lessons with Andy & has learnt so much. He used to get easily distracted in swim classes so one to one sessions were perfect. At 4 years old not only can he tread water, swim lengths & dive to the bottom but he is learning different swimming strokes. Andy is patient, kind & fun! Thank you 😊”
“Although I wrote a previous 5* review (starting with “I started swimming lessons aged 24...”) I thought I should add the negatives now that my lessons are nearly over. This is in no means discouraging people from the tutors as they are still good. Just the business lack of communication can be frustrating sometimes, as they will contact you beforehand to ensure you sign up, but then one lesson got cancelled 45 minutes before the lesson (due to venue issues). Then when I missed a lesson due to unforeseen circumstances, and informed them the night before it was still charged (£45! Per 30 minutes), and didn’t receive response to my message or voicemail. This can be frustrating especially considering the amount you pay for them. A few lessons were also cut short by around 5 minutes or so 😁, saying that’s all we have time for. But it made up that I stayed in the pool and practiced on my own for a bit. If the mishap with the lesson which I wanted to cancel didn’t occur I probably would’ve recommended SwimNow to 2-3 other family members, but this makes me not want to anymore. So gained £45 but lost out on repeat loyal customer and possibly 2-4 new ones! Customer experience is key. Still I’m
Happy I took the lessons and learnt to swim and hope this is taken on board as constructive feedback.”
“Andrea is a brilliant coach to be with she has truly helped me gain some confidence in the water and taught me the basic life skills of swimming.
I thought I’d never be able to overcome my fear of water however I really enjoyed the teaching and learning. I definitely recommend her as a swimming instructor whether it’s to improve your swimming or start as a beginner shes patient but also listen and encourages you.”
