“Been waiting months for a female instructor who is off sick in Sheffield. Spoke to Alistair the owner who rang me last week and offered me a taster lesson for free due to the long wait and inconvenience. I agreed to travel out of the area for the free taster lesson which was promised to me last week, with the intention to book with swimnow going forward, for him to now turn around and say he cannot offer it for free as he was under the impression I had already paid? How is this offering a free taster lesson? Literally gone back on his word and changed his mind, he was FULLY AWARE of my whole situation and how I had not signed up yet. Literally been waiting around for months. Really unfair and dishonest. This is from the owner himself. Disgusting.
This is the first negative review I have written 👎🏽”
“In 3 months, i have learned to swim as an adult with Swim Now, something i thought i would never do. would recommend 100%, very worthwhile investment.”
“Paid for a taster class but they failed to provide a trainer as planned. After many phone calls, I am told they won't refund despite their fault for not having a trainer. Best way to flush money down the drains. Absolute terrible company.”
“I don’t even Know where to begin, Firstly I want to say a massive Thank you to Holly “HollyBooBoo” from the Swim now team in just 6 (1 hour Lesson) and 1 Taster Session going from sinking to swimming Holly has stood by me and never once did she give up on me even when I was giving up on my own dream job she was able to motivate me which gave me all the confidence I needed and I must say without Holly I really don’t know how I would have landed my Dream job as a Cabin Crew …. Swim Now is Expensive but let me tell you that was the best £570 I’ve ever spent in my life !!!!! I would definitely recommend this company to any and everyone and Holly in particular as the tutor … Thank you again for helping me achieve my Dream Job xx”
“Once I'd decided to literally take the plunge, my initial enquiry was followed up promptly the next day by Brendan who asked all the right questions and put me at my ease to pair me with the right instructor. I learnt to swim years ago but had completely lost confidence.
Emilia is a great teacher, very calm and patient but also encouraging. I can not believe my improvement from the first white knuckle session when my feet seemed glued to the bottom to 9 sessions later swimming almost half a length by myself.
I have resolved this time to continue swimming to maintain my new found confidence.
Thank you for making this possible, it's been worth the investment in myself.”
“Stanislava has given me a level of confidence and joy in swimming that I never imagined was possible. This will transform family holidays…for everyone.”
“The service is pathetic.
I paid the whole amount around 600 pounds and I have not received my complete lessons, when trying to contact the team no reply from anyone.
Amy was my instructor, and Louise and Nick were the team members I was trying to reach. No refund or update was given to me regarding my lessons.
Worse experience plus lost my money as well. I don't even want to give one star.”
“I had a block of 6 lessons with Jaz at Bristol Filton and I was a little apprehensive, having swimming lessons as an adult, however Jaz put me immediately at ease and I felt my swimming improved after only the first lesson. Jaz understood what I was after and pitched the lessons at the right level and made them enjoyable. Thanks Jaz! :)”
“Ok, so my story may or may not relate to you.
I completely failed to pick up swimming through years of school lessons.
I have never been confident in water and having tried to address this with various swimming instructors, I made enquiries with SwimNow and fortunately for me, I was teamed with Megan.
Megan actually listened to me particularly my fear of water. She encouraged me and provided a great deal of support. The one major thing I struggled with was breathing, a crucial part of swimming. Megan was able to help me with this aspect. It is something I will have to work on but Megan got me over the initial hurdle of being able to immerse my head in the water and breathe, focussing on two strokes and then a breath. It will take time for it to feel like second nature but it is becoming more ‘natural’ as I continue to practice - amazing!!!
If you are learning to swim later in life it can be quite daunting. But finding the right instructor is crucial. I can whole-heartedly recommend Megan to you.
Take a chance - it’s could be life changing!!!”
“My water avoidant 6 yo has had 2 fantastic teachers so far, but the management change has been shocking in terms of losing flexibility. We have been going to Liverpool on a weekend day but it's still a 40 min journey, so not something that could be made up on a school day.
- The 1 week notice for absences is very much unfair as, you know, kids don't get sick with 1 week notice. Then you lose £50.
- We tend to go away for holidays and half terms to visit family abroad. Before the management change we could accumulate 4/5 planned absences and then freeze 1 month payment because, as I said above, it's hard to make up lessons on other days.
Current manager refused to restore this possibility for us so, well, I cancelled.
A little bit more flexibility would go a long way in terms of retaining customers.”
“Really recommend these swimming lessons. My grandson Reuben aged 9 has made tremendous progress with Monika. He is now swimming confidently after a course of lessons. Brilliant!”
“Excellent experience. 7 year old did not take to group sessions at all. Began 1 to 1 classes with Jaz and very quickly progressed into a confident swimmer. Would throughly recommend and I’m looking a booking a further package in the near future.”
“My daughter and I had swimming lessons with Jaz which we truly enjoyed. Jaz's expertise as a swimming instructor shines through in her dedication to creating a supportive and welcoming atmosphere. Her approach is gentle yet effective, making sure that every lesson is tailored to our comfort levels while still challenging us to improve. She has an exceptional ability to help beginners feel at ease in the water, which is crucial when learning to swim.
We would highly recommend Jaz to anyone looking to learn to swim in a safe, supportive, and non-intimidating environment.”
“Learning to swim at the age of 40 is not easy. Thanks to Jazz she made it so simple and not a daunting task for me to learn. I can’t recommend enough, as a beginner with fear of water can now manage to swim on my back and making good progress in front crawl. Thanks again Jazz !”
“Our two children (age 9 and 7) have swimming lessons with Georgia. They are both at different stages, one was a complete non swimmer when they started.
We had tried different types of swimming lessons before and had negative experiences which frightened the children.
Georgia helped the children to overcome their fears and boost their confidence and they now both love swimming. Georgia has been amazing with the girls, she is kind, patient and professional and always listens to how the children feel about their lessons.
The girls have a lesson together, and Georgia tailors every lesson so that they are both learning at their own pace, and having fun together. The amount of progress they have made in skills and confidence is incredible. It is wonderful to see how safe and confident they are in the water.”
“I recently got 2 blocks of lessons for my 10yr old son with Rosie. What a teacher .so good ... Lucian loved every lesson and came on leaps and bounds over the few weeks. She was so focused and encouraging for him and fun !”
“Excellent service throughout the process. Well organised and individual based lessons with classes delivered by a great instructor. Culloden Estate and Spa experience is class, a perfect location for learning how to swim.Thank you Stanislava and Pete.”
