“My water avoidant 6 yo has had 2 fantastic teachers so far, but the management change has been shocking in terms of losing flexibility. We have been going to Liverpool on a weekend day but it's still a 40 min journey, so not something that could be made up on a school day.
- The 1 week notice for absences is very much unfair as, you know, kids don't get sick with 1 week notice. Then you lose £50.
- We tend to go away for holidays and half terms to visit family abroad. Before the management change we could accumulate 4/5 planned absences and then freeze 1 month payment because, as I said above, it's hard to make up lessons on other days.
Current manager refused to restore this possibility for us so, well, I cancelled.
A little bit more flexibility would go a long way in terms of retaining customers.”
“Really recommend these swimming lessons. My grandson Reuben aged 9 has made tremendous progress with Monika. He is now swimming confidently after a course of lessons. Brilliant!”
“Excellent experience. 7 year old did not take to group sessions at all. Began 1 to 1 classes with Jaz and very quickly progressed into a confident swimmer. Would throughly recommend and I’m looking a booking a further package in the near future.”
“My daughter and I had swimming lessons with Jaz which we truly enjoyed. Jaz's expertise as a swimming instructor shines through in her dedication to creating a supportive and welcoming atmosphere. Her approach is gentle yet effective, making sure that every lesson is tailored to our comfort levels while still challenging us to improve. She has an exceptional ability to help beginners feel at ease in the water, which is crucial when learning to swim.
We would highly recommend Jaz to anyone looking to learn to swim in a safe, supportive, and non-intimidating environment.”
“Learning to swim at the age of 40 is not easy. Thanks to Jazz she made it so simple and not a daunting task for me to learn. I can’t recommend enough, as a beginner with fear of water can now manage to swim on my back and making good progress in front crawl. Thanks again Jazz !”
“Our two children (age 9 and 7) have swimming lessons with Georgia. They are both at different stages, one was a complete non swimmer when they started.
We had tried different types of swimming lessons before and had negative experiences which frightened the children.
Georgia helped the children to overcome their fears and boost their confidence and they now both love swimming. Georgia has been amazing with the girls, she is kind, patient and professional and always listens to how the children feel about their lessons.
The girls have a lesson together, and Georgia tailors every lesson so that they are both learning at their own pace, and having fun together. The amount of progress they have made in skills and confidence is incredible. It is wonderful to see how safe and confident they are in the water.”
“I recently got 2 blocks of lessons for my 10yr old son with Rosie. What a teacher .so good ... Lucian loved every lesson and came on leaps and bounds over the few weeks. She was so focused and encouraging for him and fun !”
“Excellent service throughout the process. Well organised and individual based lessons with classes delivered by a great instructor. Culloden Estate and Spa experience is class, a perfect location for learning how to swim.Thank you Stanislava and Pete.”
“Toby is a great teacher. He’s really helped my daughter progress on to the next level with her swimming and she always enjoys her lessons. I would highly recommend.”
“I am so grateful for SwimNow. With Jaz’s help I feel my confidence and skills have improved massively. Jaz was so supportive and really knew how to make you meet your goals while still enjoying it! It was a great experience and well worth investing in!”
“Brendan @ Cardiff
Brendan is brilliant at pitching lessons at just the right level to keep my daughter engaged. He is always encouraging, supporting and adept at making each session fun. My daughter’s technique, confidence and ability have massively improved since we started. Brendan also taught my son butterfly which is such a difficult stroke. I would thoroughly recommend the swim school, Brendan at Cardiff and the facilities. I love seeing both my children’s confidence and ability improve. Water safety and confidence is so important and you are in safe hands with Brendan teaching you!
Date of experience: 10 February 2024”
“Emilia has been a fantastic teacher, very approachable for my girls to feel at ease and they are seeing a real difference in their swimming under her tuition.”
“Brilliant tuition - I improved massively after just the first session. Laura (the instructor) listened to me about my needs and concerns (I have a back injury) and tailored the sessions accordingly. I was a bit reluctant to sign up because of the price, but I made so much progress so quickly that it was worth it and then some. Now I can swim for fitness and back rehab with confidence and without adding to my list of injuries! This is a great service and I'm very glad I did it.”
“Claire was very patient and knowledgeable. She assessed my swim
stroke and was able to improve it in one session. She was clear with her instructions. I found the session extremely helpful. I found the session excellent value for money Thanks Claire”
“I’ve loved the sessions with Sam at Durham. She has been patient, encouraging and most importantly listened to what I wanted from the sessions. I’ve gained confidence but also knowledge for improving my stroke to apply in the future. Communication from SwimNow has been great.”
“Our son was attending swimming lessons for about 2 years and we noticed that his improvement was very slow. We find SwimNow and booked one lesson and after that we bought a package because we've seen the difference and worth every penny. Clare is a brilliant instructor and she really knows how to teach the kids swimming (technique, endurance...etc)
We are very happy with the lessons and we recommend. Well done guys 👏”
“Having a fear of water as stopped me learning to swim, as an adult learning I felt a little awkward, but from my very first lesson my teacher Alisha made me feel at ease and I’m gaining confidence with water more quickly than I thought possible…. She is very patient and explains clearly and always as a positive attitude towards my abilities….. in such a short space of time I’ve gained confidence and enjoy getting in the water I find it fun where as I dreaded being at the poolside ….”
“From initial online enquiry to delivery of the lessons the experience has been fabulous. Response was quick and easy, as a 58 yr old learning to swim was quite intimidating however I explained my needs and the assessment was easy and honest. The minute I met Sarah I knew it was going to be fun, Sarah realised my anxiety, immediately put me in a relaxed mood and we just got down and did it, by the end of the assessment Sarah had me gliding through the water with confidence, Sarah laffs with me and that too just relaxed me, she also explains things simply and shows you too. After 3 lessons I am competent at breast stroke and moving on to front crawl , still plenty to practice though. Again it would be easy to just drag the lessons out and take more cash but it feels as though the focus is on my skills and sculptured to my skills and not towards just going through the motions and taking my money. I now swim with confidence and don’t feel intimidated by better or quicker swimmers in my lane, really feeling the benefits of swimming properly too, feeling strong and fitter.”
