SwiftReg Reviews

Name: SwiftReg
Address: Suite 4, 70 Churchill Square, Kings Hill, West Malling
Rating: 4.94

4.9 Rating 11,040 Reviews

99 %

of reviewers recommend SwiftReg

Company Reviews

Metrics

Info

4.9

Based on 11,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About SwiftReg:

Personalised Registrations & Number Plate Supplier
Online seller of private, cherished and personalised registration numbers, offering a full service which includes physical acrylic number plates and managed transfers. Friendly and helpful advice.

Visit Website

Phone:

01732 280212

Email:

sales@swiftreg.co.uk

Location:

Suite 4, 70 Churchill Square, Kings Hill
West Malling
ME19 4YU

SwiftReg 5 star review on 12th March 2025

Anonymous

1655

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is very efficient and for that it’s 5 out of 5 However the lack of personal touch leaves it too clinical for me! Standard email replies and no personal touch etc isn’t good! The fixing kit at £4.99 for 4 screws and a few double side sticky strips was excessive as well, adds up to a feeling of slightly dissatisfied at the end of what should be a highly enjoyable process! The number plates arrive with said fixing kit with no letter or note! Just a simple compliment note with thanks for your business would help! So as I say 5 out of 5 for the service but 3 out of 5 for the experience! Regards Rod”

Helpful Report

Posted 3 years ago

“Service was Good up until the point of registration with dvla. I was sent n email saying my car was untaxed and had no mot. I had to check both were in place and then call the service staff at swiftreg in order to sort the problem. Which was dealt with swiftly after that point”

SwiftReg 3 star review on 20th April 2021

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Posted 3 years ago

“Looking for a new plate online was easy Making the payment was easy Not much infomation on what was needed to do to swap the registration after reciving the documents. We exchanged emails on this issue to which i ended up with a call back from the staff who answered all of my questions. fast track service was offered for £29.99 but found a Full video on YouTube on how to do it no hassle really easy to complete.”

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Posted 3 years ago

“All going well until they were informed that I had not yet recieved plates after initial purchase, found that hermes were the courier, had so many problems with them never delivering to my address, informed swift reg of this, only for them to say that hermes is the only courier they use, so dead lock, not getting my reg plates due to very poor customer service, not offering a solution and refusing to reply to emails.”

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Posted 3 years ago

“Hi, so the experience of ordering my new reg plate was very good. On receiving my plates, I realised that the rear plate was too small and because i'd told my insurance company of the change today, I had to order the correct size from else where.”

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Posted 4 years ago

“Really lovely people at SwiftReg as I had to call them a few times to check on my registration. I would therefore have given 5 starts but unfortunately I had to keep chasing them as the paperwork from the DVLA didn't turn up and they had to reapply which meant I missed getting my new reg on my new car and now have to wait till lockdown is over and pay for it to be done (the garage would have put them on fro free if they had arrived when they were supposed to). I do feel they should have been quicker to chase up the DVLA hence 3 stars.”

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Posted 4 years ago

“very good and swift service”

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Posted 4 years ago

“Two weeks after receiving my change of reg details l am still waiting for the number plates l ordered and paid for! I am told that they should arrive tomorrow but l won’t hold my breath!!”

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Posted 4 years ago

“Reg change on line long before paperwork arrived”

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Posted 4 years ago

“Fast and easy service. The manages transfer is a bit of a rip off as it cam all be done online now so one star dropped there. Also, DO NOT pay £30 for their physical number plates. Had mine 3 weeks and already delaminated to the point of failing an MOT. Cheap and nasty im afraid so another star knocked off there.”

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Posted 4 years ago

“Registration was sorted really quickly. In three working days. However, the actual reg plate itself took over a week to arrive, so I was driving round with the wrong plate on for four days. Not Swiftreg’s fault, but I think they should use a different courier, not Hermes.”

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Posted 4 years ago

“Please would you contact me as we have not received our number plates yet and as I paid extra for you to get them made and delivered”

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Posted 4 years ago

Hi Darren I am sorry to hear these have not been delivered. These should of been with you long before now. I have now arranged for a new set to be made up and dispatched to you straight away and these will be with you in the next 2-3 working days Swiftreg Team

Posted 4 years ago

“I was in lockdown in the south of england with my v5c at my home address. I could not complete my transfer until i sent a photograph of the front page of the v5c as requested by swiftreg. I sent the photograph eventually and waited for the new v5c to arrive, after several weeks i contacted swiftreg who had not noticed i had sent the photo to them. Eventually the new v5c arrived after a couple of days.”

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Posted 4 years ago

“To many problems with size of pictures and I was sending small ones”

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Posted 4 years ago

“The service was very easy to use and the checkout was very straight forward. However, they do not make it clear that you have to opt for a physical plate during the checkout. And therefore it is easy to just order the registration rather than both together.”

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Posted 4 years ago

“Still waiting for the plates to arrive”

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Posted 4 years ago

Hi, please contact me at sales@swiftreg.co.uk with your order details so we can investigate. If you chose for Swiftreg to provide you with a set of our high quality acrylic plates then you should have received these within 2-3 days of your order. Kind regards Swiftreg

Posted 4 years ago

SwiftReg is rated 4.9 based on 11,040 reviews