SwiftReg Reviews

Name: SwiftReg
Address: Suite 4, 70 Churchill Square, Kings Hill, West Malling
Rating: 4.94

4.9 Rating 10,525 Reviews

99 %

of reviewers recommend SwiftReg

Company Reviews

Metrics

Info

4.9

Based on 10,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About SwiftReg:

Personalised Registrations & Number Plate Supplier
Online seller of private, cherished and personalised registration numbers, offering a full service which includes physical acrylic number plates and managed transfers. Friendly and helpful advice.

Visit Website

Phone:

01732 280212

Email:

sales@swiftreg.co.uk

Location:

Suite 4, 70 Churchill Square, Kings Hill
West Malling
ME19 4YU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the moon with our new number plates,great service,competitive price can’t fault anything”

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Posted 1 month ago

“Excellent service 3 days from ordering my new reg to putting it on my car. It’s the best service I’ve ever had.”

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Posted 1 month ago

“Had a great experience purchasing a registration number through SwiftReg. The process was smooth, and everything was handled professionally. Highly recommend their service for anyone looking to buy a personalised plate!”

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Posted 1 month ago

“Excellent service, very pleased with our new reg Thank you”

SwiftReg 5 star review on 7th November 2024

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Posted 1 month ago

“Excellent service throughout, made for a very straight forward purchase and transfer of the plate”

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Posted 1 month ago

“Best service, well recommended, very professional”

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Posted 1 month ago

“Really liked how quick and easy it was my partner is very happy with his plate”

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Posted 1 month ago

“Quick and easy to purchase. Excellent service. Would recommend.”

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Posted 1 month ago

“From start to finish SwiftReg took care of all the administration and paperwork and kept me informed at all the stages, a first class service.”

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Posted 1 month ago

“Absolutely excellent to deal with everything was so easy from buying my plates to putting them on highly recommended”

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Posted 1 month ago

“Great help with the initial purchase providing me with all the information I needed. Paid the fee for them to change all the relevant documents & every thing went PERFECT. For us old codgers, the perfect transaction from start to finish.”

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Posted 1 month ago

“First class service from start to finish.”

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Posted 1 month ago

“Fast & helpful. Thankyou!”

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Posted 1 month ago

“Quick & efficient purchase of my plate !”

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Posted 1 month ago

“Disappointing Experience and Non-Compliance with Cancellation Request I recently ordered an existing private number plate through Swiftreg and, unfortunately, had a very disappointing experience. I selected the fast track service which allowed me to choose a transfer date. Shortly after placing my order, I was notified that the plate owner was on holiday and that the date I selected was not guaranteed (despite it saying nothing of the sort on the page where I chose the fast track service and handed over my money.) This date was very important as it was for a relative's birthday that has recently been diagnosed with cancer. So I decided to cancel and immediately notified the vendor, requesting a full refund before any processing took place. The order was still in state "AVAILABLEWAITINGPROOF", so clearly nothing had progressed. Despite my clear and timely request, the vendor proceeded to produce and dispatch the physical plates the following day, ignoring my expressed wishes to cancel. Even more concerning, the vendor dispatched the plates before confirming the necessary DVLA registration transfer, meaning the plates are legally unusable until officially assigned. I called the DVLA Number Plate Reseller Service, who informed me that Swiftreg's actions disregard the DVLA requirements, which mandate ID verification and assignment before production. Now I am left with unusable plates, and my repeated requests for a refund have been repeatedly ignored and/or denied. The lack of transparency about cancellation policies and failure to honour a legitimate cancellation request has left me frustrated and disappointed. Had I known this beforehand, I would have been very cautious and possibly avoided dealing with this vendor, as they did not meet my expectations for professional and compliant service. Mark (who is apparently company director and major shareholder) has been extremely unhelpful and patronising in his responses, referring me to their terms and conditions and refusing to explain to me why they ignored my cancellation request and fast track shipped the plates. I am now having to waste days and days of my time raising a dispute with my credit card company, sending evidence of regulatory breaches to the DVLA, and pursuing Swiftreg in the small claims court in order to get my money back! I also have concerns about the integrity of their reviews score. They did not send me an invitation to leave a review and I have only been able to leave one after contacting reviews.io and sending them my proof of purchase! When companies sign up with REVIEWS.io, they are expected to send review invitations to ALL customers who have make a transaction. REVIEWS.io emphasises that businesses should not selectively send invitations only to satisfied customers. They didn't send me an invite as they knew I had complained!!!”

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Posted 1 month ago

“Quick and efficient. Easy to use process and quickly finalised all information.”

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Posted 1 month ago

“Very happy with my purchase of my new reg plate, & with the ease of completing the legal paperwork, Made the whole process run very smooth,”

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Posted 1 month ago

“Great service that was easy to use”

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Posted 1 month ago

“Outstanding service from start to finish”

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Posted 1 month ago

“The process is made quite straight forward for end users. Definitely recommend to use them.”

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Posted 1 month ago

SwiftReg is rated 4.9 based on 10,525 reviews