Sweetie Bouquets Limited Reviews

Name: Sweetie Bouquets Limited
Address: 3 Kelvin Road, Manor Trading Estate,, Benfleet
Rating: 4.91

4.9 Rating 5,675 Reviews

98 %

of reviewers recommend Sweetie Bouquets Limited

4.9

Based on 5,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sweetie Bouquets Limited:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 121

Location:

3 Kelvin Road, Manor Trading Estate,
Benfleet
SS7 4QB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third one a have ordered fab presents”

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“Really disappointed, the sweet tree is that squashed into the box that all packaging and bows were that flat its ruined , I cant give that as a gift now , I suggest you use next size up box ,so upset”

Helpful Report

Thanks for taking the time to leave a review. We value all reviews and wherever possible use them to improve our products and service. We've used our tried and tested packaging and materials to safely send over 100,000 bouquets all over the world. The overwhelming feedback from our customers is that they arrive in perfect condition and exceed expectation, so I can only aplogise we did not meet your expectations on this occasion. The main cause of damage in transit is poor packaging that allows movement of the goods inside. For this reason our boxes are a perfectly snug fit for our bouquets and the other matierials we Once out of the box, simply straighten the cellophane gift-wrap and our Organza bows, will spring back to shape and the bouquet is ready to gift and enjoy. All of our customers benefit from a 100% satisfaciton guanrantee that incudes free returns and a full refund. Please get in touch you would like details of how to send your order back. Kindest regards, Scott @ Sweetie Bouquets

“Always seamless. Trustworthy, great products. Highly recommend”

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“Absolutely amazing ⭐️⭐️⭐️⭐️⭐️ Beautiful bouquet for my daughters 13th with all of her favourite choccies and sweats. Fast delivery and will Definitely recommend. Will be buying from sweetie bouquets again.”

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“Presentation was amazing!”

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“Ordered for a friend who was poorly and this cheered them up! Fabulous! Will certainly use again and recommend to friends!”

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“Excellent customer service and delivery of item to recipient on time thank you sweetie bouquets anonymous”

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“Bouquets look beautiful and delivery is spot on . Everyone loves these gifts . Thank you”

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“Sweets arrived brilliant value, made up with them, they are for cones for my granddaughters 2nd birthday 🎂 all cocomelon colours too 😀”

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“Perfect purchase”

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“Well worth the money and quick delivery very pleased with this company plus I got a free sweetie box aswell. Thankyou again.”

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“Very original ideas...”

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“Great present delivered promptly”

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“I’ve bought many of these unique gifts they are amazing!! Highly recommended”

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“Amazing quality”

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“Excellent lovely sweets hampers”

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“Fantastic service thank you very much”

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“Bought 2 for a little extra for my twin's 18th. The packaging was lovely delivery second to none, HIGHLY RECOMMEND.”

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“I ordered guaranteed next day delivery. I ordered Wednesday at 5pm. Should have been delivered Friday day time. Wasn’t despatched until 8pm Thursday evening and wasn’t delivered Friday. I now have to wait 3 weeks for Royal Mail to return and to receive a refund. Wouldn’t use again.”

Helpful Report

Thank you for taking the time to leave a review. Firstly, I am very sorry Royal Mail were unable to deliver your order in time, we do everything we can at our end to ensure every order arrives on time, unfortunately we are also at the mercy of couriers and regrettably delays can sometimes happen that are beyond our control. I think it is important to explain that your parcel had actually arrived and been processed at Royal Mail’s Chelmsford Mail Centre by 7:50pm and subsequently received and processed by your Regional Mail Centre in good time by 4:48am the following morning. Unfortunately, between your Mail Centre and Local Delivery Office, there was a delay which regrettably led to your order not being delivered on Friday as we hoped and expected. I can only apologise, that this bad timing meant you missed the occasion it was intended for. As your order did not arrive when expected we will of course refund your delivery fee in full, additionally, if Royal Mail are unable to deliver the parcel and it is returned to us, we will refund the order in full also. I can only apologise again that Royal Mail were unable to deliver on time on this occasion and sincerely hope that this rare delay doesn’t prevent you from using our services in the future.

“Excellent service thank you”

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Sweetie Bouquets Limited is rated 4.9 based on 5,675 reviews