Sweetie Bouquets Limited Reviews

Name: Sweetie Bouquets Limited
Address: 3 Kelvin Road, Manor Trading Estate,, Benfleet
Rating: 4.91

4.9 Rating 5,675 Reviews

98 %

of reviewers recommend Sweetie Bouquets Limited

4.9

Based on 5,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sweetie Bouquets Limited:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 121

Location:

3 Kelvin Road, Manor Trading Estate,
Benfleet
SS7 4QB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great chocolate bouquet looks lovely all wrap up”

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“Would have been a really lovely gift but the card wasn’t done right . Some letters missing which ruined it . Disappointed that it was sent out that way definitely wasn’t checked . Then to be told it was an isolated incident that doesn’t make it right . So won’t be ordering again if this is the service”

Helpful Report

I was very sorry to learn that 3 characters were missing from your Free Gift Message, which appeared to be due to a printing error. We take our customers satisfaction extremely seriously and will always investigate any issues that are reported to us. Thanks for taking the time to inform us of this issue and for leaving a review to allow us the opportunity to share publicly our handling of your concern. In our email to you we stated: Hi John, Thank you for your message and for bringing this to my attention. I'm very sorry your gift message was missing some characters and that we didn't spot this before it was sent out to you. Whatever the error is that caused this, we have not seen it before and I have been unable to replicate the issue, so thankfully it appears to be an isolated incident. I would be grateful, if you could pass on our sincere apologies to the recipient and I hope they still thoroughly enjoy the gift regardless. Please let me know if I can help with anything else. Kindest Regards, Scott Miller @ Sweetie-Bouquets.co.uk

“Excellent product - a real crowd pleaser! Delivery earlier than expected”

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“Well packaged”

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“Well worth the money and the presentation is just what it looks like on line.”

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“Really efficient service”

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“Thank you ever so much for amending my order at shirt notice, great customer service. My colleagues bouquet arrived and it's perfect.. looking forward to placing our next order with you. Kayleigh”

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“Arrived on time Looked beautiful Value for money”

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“Although my order wasn’t delivered on time due to me not checking the delivery address properly, this was quickly actioned by Sweetie-Bouquets and was resent and delivered the next day. Thank you, my husband loved it!”

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“Amazing service the item arrived intact”

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“Thank you so much my friend absolutely loved it.”

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“Excellent exactly what I ordered 👌 it was great being able to choose exactly what I knew my son liked. Delivery was brilliant and very well packaged and website was super easy to use couldn't ask for anymore!”

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“Not worth the price at all. I could of got it all from the shop for less than £10 :( , probably paid for the packaging.”

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Thank you for your review and I’m very sorry you feel that your bouquet was not worth the money. A great deal more than just sweets goes into making our Sweetie Bouquets, including shipping, packaging and materials that make the bouquets look fantastic, and keeps them in perfect condition until received. In addition, the care and attention to detail when making our products ensuring they are of the highest quality also takes our amazing team valuable time, which of course does not come for free. There are also the general costs associated with running a business that allow us to offer our services in the first place, such as utility bills, marketing, website costs, transaction fees, insurances to name just a few. in addition to all of these costs, every business has to make a small profit to make it all worthwhile. Despite all of this we still managed to offer your bouquet at just £19.95, which we believe offers incredible value for money for such a unique and thoughtful personalised gift.

“First class and presented exceptionally well”

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“Fantastic quality and delivered really quickly. Very happy”

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“Ordered this for a present, my daughter and family loved it. Certainly worth the money.”

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“Ordered from here many times, lovely gifts to give always beautifully made and always complimentary thank yous off whomever I've gifted.”

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“Gorgeous bouquet! The recipient was delighted! Cannot recommend highly enough - and perfectly on time too! Thank you.”

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“The bouquet I ordered was lovely I ordered it for my wife’s birthday and she loved it . It also came very quick once I ordered it . Great service and I will be using these again in the future.”

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“So happy with my purchase was for my sons 13 year old friend …. Customer service was amazing got back to me straight away and delivery was spot on. Will definitely be purchasing again.”

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Sweetie Bouquets Limited is rated 4.9 based on 5,675 reviews