Sweatband.com Reviews

Name: Sweatband.com
Address: 94 Cleveland Street, London
Rating: 4.27

4.3 Rating 522 Reviews

83 %

of reviewers recommend Sweatband.com

4.3

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Sweatband.com:

We are Sweatband.com - Your no.1 sports superstore!
For over a decade we've been selling sports and fitness equipment through both our website and our central London showroom.
We are a Google Certified store, which means Google confirm that our customer service is of the highest level and we despatch orders with the utmost reliability. But we're not just online! Come and find us in our showroom near Oxford Circus and talk to one of our specialist advisors.
We strive to offer our customers the best, most competitive possible deals online.

Visit Website

Phone:

020 3773 3940

Email:

support@sweatband.com

Location:

94 Cleveland Street
London
W1T 6NW

Sweatband.com 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery”

Helpful Report

Posted 1 year ago

“With purchase of this DKN XC-170i cross trainer from sweatbands I entered into neverending course of work and repairs on in order to be able to keep using this machine. One consultation I had with a mechanical engineer leads me to believe that this machine was not properly calculated, due to a number of elements that failed (14 out of 16 metal elements failed within first 12 months!) I had to get these elements custom made due to lack of help from the manufacturer and UK seller (ICON!). To top this off, I specifically asked adviser from sweatbands to advise well built equipment so I can keep using it rather than keep repairing it! I got exact opposite of what I had asked for! So, I am never ever using sweatbands, ICON UK nor anything produced by DKN. Poor opinions of these companies on trust pilot are 100% true.”

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Posted 2 years ago

“Quick delivery , great packaging and good prices”

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Posted 2 years ago

“It never arrived either”

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Posted 2 years ago

“Erm…..it never arrived”

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Posted 2 years ago

“great service as usual”

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Posted 2 years ago

“Only goes for 4 minutes then switches of restart and go for 4 minutes and switches off and same again and again. No one available to speak to from either DKN or sweatband”

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Posted 2 years ago

“HAVING TRIED TO CONTACT CUSTOMER SERVICES TO ASK FOR HELP WITH TEETHIG PROBLEMS NO D RESPONSE THE MONITOR IS STILL NOT PERFORMING VERY DISSAPOINTED HAD BIKE 3 WEKS AND STILL NOT USED IT”

Helpful Report

Posted 2 years ago

“I was assured by phone that these were match quality balls. The consensus was that they are not (too hard). I am disappointed in the balls, and even more in your advice. After many years buying in bulk from Sweatband, I will now have to consider going elsewhere.”

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Posted 2 years ago

“A great purchase. The S5 is light and sturdy. I'm happy I have bought it. My game has improved a bit thanks to the racket”

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Posted 2 years ago

“Manual no good for setting up the console part. Wrote to Viavito and did not receive the support I expected. Im not getting the support to operate the console which means I can’t use the machine so I’ll have to return it.”

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Posted 2 years ago

“Great dumbbells”

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Posted 2 years ago

“As I have not received it yet, it is difficult to provide a review.”

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Posted 2 years ago

“I put it together following all the instructions and the console doesn't switch on. Now I've been waiting 2 weeks for a Proform engineer to come out and have a look at it.”

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Posted 2 years ago

“Cannot comment since bought it to go with my DKN bike and that stopped working after 1 session. I still had not even opened the sensor packaging. Hugely frustrated by not being able to talk to anyone at Sweatband and all emails being answered next day.”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Haven't used it yet! as problem with running belt. Nearly two weeks since delivery and matter with product support not resolved. Ahhh”

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Posted 2 years ago

“Quick and easy delivery”

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Posted 2 years ago

“What a value ! Good racket for the beginner I am with a lightweight frame. Movement are quick and efficient just wish to have a bit more power out of it. Amazing fast delivery from sweatband!”

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Posted 2 years ago

“Although I bought it in 2022, Sweatband sent me a 2018 model of the NordicTrack S22i. Since there have been numerous updates and upgrades since that old model, I had to return it. Delivery was quick and communications were fine. Disappointing that they don't make it clear that it's an old model. Price is the same as a new one is elsewhere.”

Helpful Report

Posted 2 years ago

Sweatband.com is rated 4.3 based on 522 reviews