Sweatband.com Reviews

Name: Sweatband.com
Address: 94 Cleveland Street, London
Rating: 4.26

4.3 Rating 514 Reviews

83 %

of reviewers recommend Sweatband.com

4.3

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Sweatband.com:

We are Sweatband.com - Your no.1 sports superstore!
For over a decade we've been selling sports and fitness equipment through both our website and our central London showroom.
We are a Google Certified store, which means Google confirm that our customer service is of the highest level and we despatch orders with the utmost reliability. But we're not just online! Come and find us in our showroom near Oxford Circus and talk to one of our specialist advisors.
We strive to offer our customers the best, most competitive possible deals online.

Visit Website

Phone:

020 3773 3940

Email:

support@sweatband.com

Location:

94 Cleveland Street
London
W1T 6NW

Sweatband.com 5 star review on 6th January 2025

Anonymous // 01/01/2019

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“I don't normally do reviews, but on this occasion I felt the need. I'm not sure what I really expected for the £399.00 price. Its fine, as long as you don't want the balls to travel on the line you hit them. The cloth is fairly thin and the balls make too much noise as they travel, if you don't have high expectations for the table, then its fine for fun but not to play on seriously, so I may be a bit unfair on my assessment, but it replaced a 15 year old table that still plays better than this if I'm honest.”

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Posted 4 years ago

“Exactly as expected. Order delivered quickly”

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Posted 4 years ago

“I DIDN'T GET IT AND I HAVEN'T BEEN REFUNDED!”

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Posted 4 years ago

Hi William, thanks for letting us know that your item didn't arrive. We have created a support ticket for you and our deliveries team will contact you to get this resolved with a replacement or a refund as you instruct us. THanks again for letting us know there's a problem. We'll contact you via your support ticket to get this resolved. Please accept our sincerest apologies for any inconvenience. Best wishes. Support Team. Sweatband.com

Posted 4 years ago

“I've called and emailed twice yesterday as it has some damage and will not turn on. I still hope to get feedback and for this to be resolved in which case I will review again, however currently very concerned have spent £600 on equipment that wont turn on and I can't reach anybody”

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Posted 4 years ago

Dear Holly, Thanks for your feedback. Sorry to hear there's a problem with your treadmill. Sorry also that we've been a bit slower than normal to reply to emails. This is due to the current situation with the combination of the lockdown and gyms being closed and the time of year which is the busiest month in the fitness calendar. This as meant the level of enquiries we're receiving is very high and while we're getting to most enquiries within 24hrs I can see we've gone over that in this instance. Sorry for the delay. We have received your support ticket and will be in touch today to resolve your issue. Sorry for any incovnenience. Sincerely. Support Team. Sweatband.com

Posted 4 years ago

“Broke after 3 months with a smell of burning and a clicking noise from the motor. Under guarantee but no response from Sweatband for repair or replacement. Failed just when I needed it most and it is now useless.”

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Posted 4 years ago

Dear Brynn, thank you for your feedback. Sorry to hear that there's a problem with your machine. Thanks for responding to our reply. You can be assured that we'll get this sorted out for you. Please accept our sincerest apologies for any inconvenience caused. Kind regards. Support Team. Sweatband.com

Posted 4 years ago

“Great workout bench. Arrived within a week. Great stuff”

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Posted 4 years ago

“Cant get this monitor to work! Have checked the battery, used the correct jelly, still no response Delivered only 2 weeks ago”

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Posted 4 years ago

“Fantastic company! Great customer service .”

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Posted 4 years ago

“Returned at the cost of £13.14 & apparently didn’t turn up. Wouldn’t recommend your company AT ALL”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“My barbell hasn’t arrived yet after ordering at the end of November, ridiculous, please contact me to sort this”

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Posted 4 years ago

Dear Tru, thanks for letting us know you did not receive your parcel. Having dispatched it in November we were not aware that it was not delivered. Please accept our sincerest apologies that your parcel has not arrived. A support ticket has been created and one of our customer service agents will be in touch to get this resolved for you. Thanks for making us aware there's a problem and for your feedback. Stay Well.

Posted 4 years ago

“Studs (feet of the kettle bell have already started falling out).”

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Posted 4 years ago

“Avoid. Constructed the bike, and like the reviewer James below, the bike does not track speed or distance - effectively its a very expensive static bike. Clearly there is a problem with the bike - I have a support query out with Sweatband and no response.”

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Posted 4 years ago

Dear Graham, many thanks for your feedback and for your query. Sorry to hear there is a problem with your bike. We have replied to your message on your customer support ticket to get the issue resolved. Please accept our sincerest apologies the bike arrived in anything less than perfect working order and for any inconvenience. Sincerely. Support Team. Sweatband.com

Posted 4 years ago

“Not yet delivered !!!”

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Posted 4 years ago

“Competitive prices and good fast service”

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Posted 4 years ago

“Good efficient service”

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Posted 4 years ago

“Arrived quicker than expected. Overall happy”

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Posted 4 years ago

“Does exactly what it's meant to do.”

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Posted 4 years ago

“Excellent Customer Service. Would buy Again.”

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Posted 4 years ago

“Very high quality bar”

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Posted 4 years ago

Sweatband.com is rated 4.3 based on 514 reviews