Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, very please with the tie match perfect would defiantly use again should I require.”

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Posted 7 years ago

“Great service 100% satisfied”

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Posted 7 years ago

“With just over a week till our wedding my fiancé told me he hadn't ordered his pocket square or tie and could I sort it? I tried EVERYWHERE and couldn't find a matching set in mustard yellow. Just as I was starting to really panic S&S popped up in my instagram feed (thank heavens for whatever algorithm knew to place the advert in my feed!) and had exactly what I needed for a great price. I used the standard delivery and it arrived in plenty of time too. Thanks Swagger and Swoon - you're brilliant! - the complementary chocolate was welcome too ????”

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Posted 7 years ago

“Great personal service with wedding ties and pocket squares - Went the extra mile when they didn`t have the item I wanted - Got a great 2nd colour match and all were made especially - Great quality swift deliver... Thanks to all who helped!”

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Posted 7 years ago

“Excellent customer service and made to feel very appreciated”

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Posted 7 years ago

“Excellent transaction--speedy, well parcelled, free delivery. Article as described.”

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Posted 7 years ago

“Customer service went above and beyond. Delivery was swift and free. Opening the box was like opening a gift to myself - and I won't even be wearing the ties! Such a lovely surprise. The ties are of a very high quality and my fiancée is over the moon.”

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Posted 7 years ago

“Such brilliant service from all members of staff. Very quick responses to email enquiries. Staff very helpful when we realised some of our items were out of stock. Feel very well informed and confident that our order will be fulfilled.”

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Posted 7 years ago

“Fab service, lovely favours in the box! We are so so happy.”

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Posted 7 years ago

“Swagger and Swoon have been amazing from start to finish. Amanda and Sian have helped me through the whole process and have been so so helpful, I honestly have not had customer service like it before!! The Cravats and pocket squares turned up today, amazingly wrapped, with heart chocolates (they went straight away) and the colours are true to the samples! (which is actually very unusual!). Would recommend you to anyone and everyone, great range of colours, and amazing service, Thankyou!”

Swagger & Swoon 5 star review on 2nd August 2017

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Posted 7 years ago

“Excellent products at a decent price point”

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Posted 7 years ago

“I ordered a number of samples that weren't quite the right match and Sian emailed me to offer her help. She sent a few more and after some more emails back and forth, we managed to find the perfect match! Sian was really helpful and the ordering processes was very easy. We love the ties and can't wait for the big day! Thanks, Carly”

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Posted 7 years ago

“Fast service, great product and nice personal touches”

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Posted 7 years ago

“Absolutely perfect service! Getting swatches to colour match was easy and when we got the ties they were great quality.”

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Posted 7 years ago

“Staff were extremely helpful, with great personal service. Ties were top quality and arrived quickly. I would recommend Swagger and Swoon to everyone.”

Swagger & Swoon 5 star review on 30th July 2017

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Posted 7 years ago

“Amazing range of colours, excellent customer service, very fast delivery.”

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Posted 7 years ago

“Brilliant customer service, items were here quick and packaged lovely. The ties are very good quality and a perfect match to our bridesmaids dresses! I would recommend this company 100%. Thank you!!”

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Posted 7 years ago

“Great service right from the beginning. The website was intuitive and easy to use which was probably one of the drivers behind my using S&S. The aftercare was fantastic and I really liked the tone of the note that came along with my purchase.”

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Posted 7 years ago

“The colour swatch was as per the sample provided”

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Posted 7 years ago

“We found the groomsmen ties which matched the bridesmaids dresses and swagger and swoon even had a bridal swatch on the site which was fab. The ties came following the courtesy email and was spot on. The little thank you chocolate and message made it just that bit special.”

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Posted 7 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews