Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service - very personal”

Helpful Report

Posted 7 years ago

“Easy toi use website and friendly service. The chocolate and poem with the cravat was a nice toch too. Thank you.”

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Posted 7 years ago

“This company goes over and above from start to finish, nothing is too much trouble and the service is totally brilliant. The products are all of exceptional quality made to your requirements highly recommend to anyone needing any sort of tie”

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Posted 7 years ago

“Easy online ordering. Immediate acknowledgement of order, followed by confirmation of despatch. Prompt delivery, product exactly as described and note of appreciation for my order included. Excellent customer service generates confidence for repeat orders (which is what this actually was).”

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Posted 7 years ago

“Bought two cravats. Both quality items and really look smart. Excellent personal service and very prompt delivery. Top class!”

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Posted 7 years ago

“Excellent quality items great quality quick delivery good after service”

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Posted 7 years ago

“This company have been amazing. I ordered swatches which came labelled with each item number on and a list of products which are available in each colour. Unfortunately I was unable to order for a little while due to bereavements and such but the team at Swagger & Swoon occasionally sent a text or a letter to offer any assistance I may need to order. When I managed to order I accidentally ordered the wrong colour and they were very helpful to change the order for me (and in time for our suit fitting). The ties and pocket squares came beautifully packaged with a little treat for my partner and I with a thank you note and honestly their attention to detail makes me so so happy we chose them for our entire bridal party. Would recommend to anyone! Extremely happy customer. #TiesSorted”

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Posted 7 years ago

“Personalised and friendly service. Definitely recommend using them.”

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Posted 7 years ago

“Perfect gift. Delivered on time. Kept me up to date regarding the dispatch. One happy brother!”

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Posted 7 years ago

“Order was received promptly and the recipient was extremely happy with the waistcoat and fit was spot on.”

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Posted 7 years ago

“My item was delivered very promptly. Thank you for the good service.”

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Posted 7 years ago

“From start to finish the customer service I have received has been top notch. I’ve spoken to 3 people about the same thing and each have been as helpful as each other. Their delivery service is extremely quick too. All round great experience.”

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Posted 7 years ago

“Beautiful product with excellent service.”

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Posted 7 years ago

“Prompt great service very pleased with item”

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Posted 7 years ago

“Charmed. Prompt, courteous - and they had just what I wanted. Thank you.”

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Posted 7 years ago

“Impressive range of neckwear, very pleased to see bowties that reflect character rather than the vanilla range you normally get. Quick delivery and nice small touches. Will visit again”

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Posted 7 years ago

“Service was excellent and quality of item is extremely good. I received my items within days. Easy website to use, will definitely use Swagger & Swoon again.”

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Posted 7 years ago

“Make every purchase personal all items received very quickly,great service, excellent quality products,will continue to buy.Many thanks Robert”

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Posted 7 years ago

“I needed assistance colour matching pocket squares to cravats(not always easy online) so I called. I was provided with 10 out of 10 assistance and advice. All items arrived swiftly and beautifully gift wrapped. Excellent service!”

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Posted 7 years ago

“Thank you so much for the beautiful cravat- my son will love it! Wonderful , efficient service. Thought the card and choc touch was very kind. Would certainly use your company again and recommend to friends. Many thanks again.”

Helpful Report

Posted 7 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews