Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and informative. I spoke to 3 people while dealing with swagger and swoon and all members of staff were very helpful and polite. Beautifully packed items and fast delivery. Thank you”

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Posted 6 years ago

“Staff were very helpful and kept me informed throughout ordering process. Ties were excellent colour match and good quality. They were also sent very quickly. All in all a great company. Would highly recommend”

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Posted 6 years ago

“I was in America at the time I placed the order and your team to so helpful but the time I got home my order had arrived . Perfect thank you so much .”

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Posted 6 years ago

“Sophie and all the team at Swagger & Swoon have been amazing. From responding to Emails quickly to receiving our ties quickly to helping me in a very stressful situation. At the beginning of 2018 I found out 2 of my 4 bridesmaids are pregnant. The dresses I originally bought were not the best so we were unable to take them out to make them fit. I then had to get 4 new dresses that didn't match my original ties. Sophie at Swagger and Swoon was very re-assuring and made sure I got new swatches immediately to make sure the new ties would match the new dresses. The turn around has been so quick and its safe to say the stress has been fully taken away. Not only that but everyone seems so lovely it has been like I have been discussing options with friends. Also the choices of different colour fantastic. I couldn't recommend Swagger and Swoon enough :)”

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Posted 6 years ago

“Professional, personal and helpful customer service Clear care in preparing & packaging the order Fast postage service in time for deadline A pleasure to deal with”

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Posted 6 years ago

“Excellent service :-)”

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Posted 6 years ago

“Very good service. They clearly want to impress and did. Thanks”

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Posted 6 years ago

“Great PR! S&S really put a lot of effort into each order, always with a personal touch!”

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Posted 6 years ago

“Great quality products. Fantastic, unique packaging and fast delivery. Excellent all round!”

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Posted 6 years ago

“Product very good quality delivery prompt. Looked good when worn at the Goodwood Revival.”

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Posted 6 years ago

“Personal and proactive service when needed most Ie planning a wedding! Well done keep it up. A lesson in service to other companies.”

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Posted 6 years ago

“Excellent service! I had a problem with delivery. (Royal Mail) When I didn't receive my order after a week I contacted S & S and they arrived the next day. A big Thank you!!”

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Posted 6 years ago

“Quality and fast delivery”

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Posted 6 years ago

“I left it a bit down to the wire to order ties (oops) but Swagger & Swoon were able to rush my order through and just received my ties yesterday - a week ahead of timeframe! The communication from every person I've dealt with has been great and even down to the fun and personalised packaging the ties came in. Couldn't fault them!! Thanks guys!”

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Posted 6 years ago

“Exactly what was advertised, very quick service. The personal touch was very much appreciated”

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Posted 6 years ago

“Excellent service. Quick delivery and colour is just as I wanted.”

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Posted 6 years ago

“Good advice and quick response.”

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Posted 6 years ago

“Excellent quality product and awesome customer service!”

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Posted 6 years ago

“Excellent web site the tie and hanky were perfect and nice little touches with the heart chocolates. second time of using and still brilliant service. Thank you”

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Posted 6 years ago

“Wow! What can I say! AMAZING products, website, and selection...price is appropriate for the high quality of each garment :-) I purchased two ties for my groomsmen to compliment my own tie, and the colours of the bridesmaids dresses....and I can't believe how close the colour is! The package was received the very next day after ordering, with some wonderful personal touches, which makes everything so special! Thank you Swagger and Swoon, I'll never forget how you've helped to make my wedding even more special :-)”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews