Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two cravats that had a pheasant design on them and were silk and cotton. I was very pleased with the speed in which the order arrived, They arrived in under 24 hrs. The quality, Length and colour/pattern was of excellent quality too. In all i was extremely impressed with both service and quality of the items i ordered and will be back for more at a later date.”

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Posted 6 years ago

“I can’t fault these lovely people enough. The amount of colours they have sent me and helped me is amazing. Excellent service and perfect products. Thank you so much.”

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Posted 6 years ago

“Extremely promt, and helpful. After service care is second to non. And the little touches they added really showed my fiance and I how much they care about their customers. Would highly recommend them to anyone.”

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Posted 6 years ago

“Excellent quality. Customer service was brilliant and very fast delivery for swatches and our ties. Would highly recommend.”

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Posted 6 years ago

“Excellent quality, good price. Couldn't believe that the order was placed at approximately 4pm and arrived the next morning!! Highly recommended.”

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Posted 6 years ago

“The team at Swagger and Swoon went above and beyond to help me find the perfect ties to match my bridesmaids dress. Responses were quick and friendly and my ties arrived within 4 days!! I would highly recommend them.”

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Posted 6 years ago

“Really good customer service, excellent products as well.”

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Posted 6 years ago

“Outstanding service provided. Go the extra mile to meet your requirements. Can't recommend this company highly enough. 5 stars.”

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Posted 6 years ago

“Really helpful service, super quick delivery of both sample and actual order, great quality product.”

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Posted 6 years ago

“Brilliant service! I started out by ordering tons of swatches which came so quickly. Then the ties and pocket squares are perfect! Comes in a great box to keep them all together. Will upload a picture of them in use after the wedding! Great customer service too! Thanks!”

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Posted 6 years ago

“Amazing service and speedy delivery , was sent in a lovely box to keep the ties nice and flat and there was a lovely message inside . I would highly reccmenf swagger and swoon 😊😊”

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Posted 6 years ago

“Ordered 4 tie / pocket square sets for our upcoming wedding and we are delighted with the colour (sky blue) and also the quality. Excellent communication throughout. Highly recommended”

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Posted 6 years ago

“Excellent follow up after my enquiry by text. The tie arrived the day after I ordered and I am extremely happy with it.”

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Posted 6 years ago

“First class service, communication was excellent and the products allways arrived the following day. Will continue to recomend this site.”

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Posted 6 years ago

“They were very prompt with all communications and sending of swatches and ties. Everyone I spoke to was really helpful, but also realistic. I chose a swatch for our ties and pocket squares with which they had some supply issues and they did everything to get the products to me in time for our wedding in 3 weeks - well done!”

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Posted 6 years ago

“Fast delivery, great customer service and a beautiful tie! There are so many styles and colours to choose from and have finally managed to find the exact colour we’ve been looking for. The availability of swatches is a brilliant idea and it has helped us choose. Recommended!”

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Posted 6 years ago

“Excellent service and beautiful handmade ties -what more could you want! Cannot wait for them to be worn on our special day, thank you x”

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Posted 6 years ago

“Very quick postage! We got samples then ordered ties, all within a week!”

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Posted 6 years ago

“The speed of response was brilliant, although I did send a question before phoning as the website had said there were no ties in the colour I wanted so I sent a query and it didn't get responded to. After a few days, I phoned and the product was actually in stock so it was a bit confusing. Having said that, the person on the phone was lovely dn I received my product the following day.”

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Posted 6 years ago

“Such a great service - used the swatch/marching service to match our groomsmen’s bow ties to the groom’s tie. Zoe was brilliant, and everything arrived so quickly (swatches arrived the day after ordered, and once we ordered the final thing, it arrived the next day too!) - really happy, beautiful tie. Thank you”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews