Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great service! I had been looking for ties for some time but had not found the right ones. I ordered a number of swatches from Swagger & Swoon but wasn’t sure about the match so I took advantage of their match service and sent them swatches of the bridesmaids dresses. I was thrilled when I received the matched swatches and ordered ties straight away and received them a couple of days later. So pleased I found Swagger and Swoon! Thank you!”

Helpful Report

Posted 4 years ago

“Lovely tie. Packed really nicely. With a little thank you that was really nice. Quick delivery would recommend.”

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Posted 4 years ago

“Great quality, customer service and quick delivery too!!!”

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Posted 4 years ago

“Quick delivery, we’ll packaged, good quality products and one of the only places I was able to find a perfect match to my bridesmaid dress colours.”

Swagger & Swoon 5 star review on 14th February 2020

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Posted 4 years ago

“Outstanding service. Couldn’t be any better.”

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Posted 4 years ago

“Absolutely fantastic service. Really helpful staff. Items arrived beautifully wrapped. I will definitely use your site again in the future. Many thanks for making our special day that little bit less stressful!!!”

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Posted 4 years ago

“Amazing service all round. Needed some more swatches & they posted them out to me straight away & been Back and forth with Zoe over email who had been an amazing help for me. A* customer service I can’t wait to use the bow ties & braces at my wedding for my page boys. The swatches are so useful as I have given them to all my wedding vendors who need to match the colours up. Very highly recommend.”

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Posted 4 years ago

“Lovely item, beautifully packaged and the exact colour I wanted, 100% happy from start to finish”

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Posted 4 years ago

“Fantastic service and easy process to colour match, we have picked quite an unusual colour for our wedding so I was surprised Swagger and Swoon offered it, very helpful customer service and they’re attention to detail is superb! We ordered a few swatches and then when we were happy the colour matched went on to order our wedding party’s ties and a pocket square. Overall would definitely recommend this experience”

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Posted 4 years ago

“This company really knows how to look after its customers! From start to finish, Emma was professional, quick to reply and friendly. I am so pleased with my sherbet lemon ties :-) Thank you! Anna”

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Posted 4 years ago

“I have ordered items for a forthcoming wedding. I spoke with Emma, who was most helpful. I gave my order and was given a timescale of when the items will arrive, and when they will be sent out to me. When my delivery arrives, I can give a further review. Very happy with the service so far.”

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Posted 4 years ago

“From start to finish I felt taken care of and I was treated as a valued customer. Excellent service through out! Thank you.”

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Posted 4 years ago

“I really like the idea of the swatches as we were having trouble finding the right shade of blue for the mens ties that would match our bridesmaids dresses. Very pleased that we were able to get the colour that matched perfect to the dresses. Thank you to Emma for recommending colours and sending us some more swatches in the post straight away to us, she was also very helpful via email and live chat to. Brilliant website and service. Would definately recommend :)”

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Posted 4 years ago

“A superb service throughout. The sample swatches allowed me to find a perfect match with my wife’s outfit. The cravat and pocket square arrived quickly and were packaged with care. Highly recommended.”

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Posted 4 years ago

“Very good service 100%”

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Posted 4 years ago

“Thoroughly impressed with the service i have recieved the contact and fast responses have been second to non and extremely helpful in finding exactly what we needed for our big day. Emma has been fantastic and would highly recommend to anyone. Package arrived with the bow ties today and presented so well. Value for money spot on! X”

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Posted 4 years ago

“First Class customer service :)”

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Posted 4 years ago

“Tie is exact match for my wife’s dress for us to celebrate our 50th wedding anniversary it was delivered promptly and had really nice message inside Thank you x”

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Posted 4 years ago

“The tie is good quality was presented lovely can’t wait for my other half to wear it !”

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Posted 4 years ago

“Perfect match for my bridesmaids dresses - which I’d know about swagger and swoon earlier and saved a lot of time 😊 thank you!!!”

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Posted 4 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews