Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service”

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Posted 6 years ago

“So impressed with the service, ties are fantastic! Would recommend to any bride!”

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Posted 6 years ago

“I absolutely love the Gold Cravats, fabulous quality and look just amazing. Speedy delivery and great communication. I love how special I felt when they arrived lovingly packaged. Thanks guys.”

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Posted 6 years ago

“The ties are for a my 60th birthday treat (Ritz & Orient Express) and they are exactly what I wanted. Your service is one of the best I have experienced on the internet and you should be proud of it. Many thanks Paul”

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Posted 6 years ago

“You sent me a reminder of your presence in the market and stocked a tie that matched my partners new ball gown”

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Posted 6 years ago

“Fast efficient Delivery and Quality Product”

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Posted 6 years ago

“Excellent service from start to finish. I've really been struggling to match ties with my bridesmaids dresses so I contacted Hannah who provided me with a freepost envelope so I could send my bridesmaid swatch to them. I then received 3 potential matches (very quickly in the post) along with my original swatch as requested. I then placed an order for 3 ties and pocket squares as they matched perfectly. The delivery was quick, quality of the product is great and I even had a little gift for me included which was such a lovely touch :) I would 100% recommend this service to anyone! With such great service, you'd expect high cost but it was more than suitable for my budget. Thank you to everyone at Swagger & Swoon for making the process so easy!!!”

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Posted 6 years ago

“The service from Swagger & Swoon could not have been better or more helpful. We were really struggling to find suitable ties to go with the wedding suits and bridesmaid dresses for our wedding but using the service from Swagger & Swoon allowed us to get a range of samples and find the best fit and we have now ordered 8 ties which match perfectly. Would highly recommend their service to anyone!!”

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Posted 6 years ago

“Swagger & Swoon have been amazing! We started by ordering swatches from them. They sent them quickly and also attached a personal note with a tea bag asking us to enjoy our planning with a nice hot brew... after deciding on a colour for our wedding, they sent our order off within 24 hours and we received it 2 days later! The care and wrapping of our order was professional, clean, and crisp! 👍🏼 Again, this cake with a personal note to congratulate us on our wedding and to enjoy our big day! You can’t get better customer service than that!”

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Posted 6 years ago

“Cannot thank these guys enough! Dispatched the sample and the subsequent order super quickly! We had an issue with the delivery caused by Royal Mail but a new order was sent out to out alternative address straight away, no hassle at all! So happy with the ties, beautiful colour and material. Highly recommend!”

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Posted 6 years ago

“My fiance is very happy with his wedding cravat”

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Posted 6 years ago

“efficient site, great product and speedy delivery”

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Posted 6 years ago

“Very happy with our ties and cravats they was such good quality fast delivery and the staff made every effort to wrap it up beautiful and even put a little somthing for me (the bride) inside. Thank you very much”

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Posted 6 years ago

“Absolutely wonderful service! The customer service from Swagger and Swoon was second to none. They have a huge range of colours and style and they did their upmost to help me chose the best option for me. The ties are excellent quality and there shipping times were very quick. Add that to their excellent communication and you'd go far to find a better service. I can't thank you guys enough!”

Swagger & Swoon 5 star review on 25th August 2018

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Posted 6 years ago

“Great service and great products. Would highly recommend”

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Posted 6 years ago

“The self supporting adjusters on the trousers of my dinner suit had failed. I was Duty Manager at a theatre two days later; I desperately needed some quality braces. S&S duly obliged on time.”

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Posted 6 years ago

“we absolutly love our ties and pocket squares. the service we received and matching our ties to the dresses was second to none and i wouldnt hesitate in recommending you to anyone. We was abit unsure as we thought for what they are they were abit steep but so glad we did as they are worth every penny. Thankyou so much. and i love how they were packaged such a thoughful touch”

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Posted 6 years ago

“5 star service. The team at S&S answered any and all of my questions and helped save my wedding tie and pockets square dilemma! Great communication, fast multiple delivery and really happy with he end product.”

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Posted 6 years ago

“Easy to navigate and find what I needed. Great communication post order. The ties arrived individually packed in tissue paper, with a lovely card and little heart shaped chocolate. A minor suggestion would be; the box it all came in seemed to not have strong enough adhesive, so the parcel was partially open. Very happy with the quality of the ties :)”

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Posted 6 years ago

“Brilliant service , all the staff are so helpful!! Very quick delivery, swatches are really useful, and the presentation when we received our ties and pocket squares was lovely. We haven't had our wedding yet but the ties are great quality and cant wait to see them all worn on the day!!”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews