Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and customer care. I was very impressed that after purchasing the colour swatches I received messages from people at the company to see how I was getting on with my choosing and if I required any assistance. Even when I finally rang up to place the order, the level of service was amazing. Highly recommend to any couple getting married who are struggling to find ties to match their bridesmaids' outfits. If I could award more stars I would.”

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Posted 6 years ago

“Communication was always swift and helpful. The final product is beautifully made and came so nicely presented. I can't wait to see how smart my groom and his party will look!”

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Posted 6 years ago

“The service was impeccable. From start to finish Swagger and Swoon could not have been more helpful. They even expedited a production run to get us the right colour tie and handkerchief.”

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Posted 6 years ago

“S&S deserve 5 stars for their customer service alone. They gave me a call to discuss my order and allay and fears I had about it not arriving before the big day. Their swatch service was also really useful as my partner and I felt we needed to see the fabric to be sure of our decision. If you ever have a big order don't fret; give them a call and they'll sort everything out for you. Great service!”

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Posted 6 years ago

“Ordered late in the day and received it the following morning , fantastic service!!”

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Posted 6 years ago

“Excellent Customer Service thus far and I haven't even received my shipment yet. Entirely satisfied! I can only wish that every company approached customer service with your level of "personal connection".”

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Posted 6 years ago

“Very personal service from the team, helping with swatch choice and taking a large order for us!”

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Posted 6 years ago

“Excellent product and customer service”

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Posted 6 years ago

“I was able to purchase exactly what I wanted”

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Posted 6 years ago

“Lovely product, arrived promptly.”

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Posted 6 years ago

“Great personal touch...... received excellent quality bow ties very quickly, wouldn’t hesitate to recommend, thank you”

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Posted 6 years ago

“Good choice of merchandise, very good efficient service, good value. Yes I would recommend this company”

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Posted 6 years ago

“Impeccable service would highly recomend”

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Posted 6 years ago

“Great service and product.”

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Posted 6 years ago

“thank you for the prompt service. Very pleased with the tie received”

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Posted 6 years ago

“The service was great and the product is lovely.”

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Posted 6 years ago

“Very happy with your products and service, and will unhesitatingly recommend both to my friends.”

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Posted 6 years ago

“Excellent service and quick delivery.”

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Posted 6 years ago

“Efficient, friendly staff, perfect colour matching service”

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Posted 6 years ago

“A very helpful service with lots of personal touches which made it a joy to shop with Swagger & Swoon. And at the end of the day I have lovely ties in the perfect colour! I would definitely recommend”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews