Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the service and the products, great communication and very nice personal touch on arrival. definately recommend!”

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Posted 6 years ago

“Customer service is one of the best I’ve encountered staff are so helpful trying to find a perfect match. Lovely little touch sending a teabag for relaxation knowing how stressful the run up to a wedding is ! Definitely recommend. Thanks”

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Posted 6 years ago

“Very quick and colour was perfect. Thank you for getting it to me on time”

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Posted 6 years ago

“Brilliant service and a wide range of colours to choose from. Very happy with my purchase and would recommend to everyone. Many Thanks Amy”

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Posted 6 years ago

“Quick and friendly service. High quality products.”

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Posted 6 years ago

“Fantastic customer service right from my very first swatch order! Nothing was ever too much trouble! Would definitely recommend and would use again!”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Quick professional service”

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Posted 6 years ago

“Fast delivery, great service and great products. I had multiple issues with the first place I ordered ties from for my wedding, but S&S were the complete opposite and evaporated any stresses I had about ties. Would recommend to anyone.”

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Posted 6 years ago

“The customer service of Swagger & Swoon was amazing! Zoe and Alison couldn’t do enough for us from start to finish. Thank you for our beautiful products!”

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Posted 6 years ago

“Excellent service. order came so quickly. Really, really pleased and would not hesitate to recommend. A big thank you to Alison for all her help xx”

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Posted 6 years ago

“Customer service from the moment I enquired on the site to the delivery of my order was absolutely first class. The ties look amazing and of excellent quality. Would recommend to anyone”

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Posted 6 years ago

“received within a few days. love the little touches in the packaging. would definately recommend.”

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Posted 6 years ago

“Just an all round great service”

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Posted 6 years ago

“Your company is amazing. I was struggling to match ties with my bridesmaid dresses. After having bought 10 different pink ties to try from different shops, I eventually came across your website. I ordered a few swatches but they didn’t match, I sent photos to Swagger and Swoon and Zoe was able to suggest a closer match and it was perfect. I have now received my ties, which were packed so nicely and with a little gift. Thank you for great customer service.”

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Posted 6 years ago

“We tried another company a felt let down, one call to these guys and everything we wanted was dealt with! They even ensured a child tie was made and delivered in time for us.”

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Posted 6 years ago

“Such an easy process. I ordered two swatches and found one to match. Went back on the site and input the code and ordered the ties 😁 fast delivery too x”

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Posted 6 years ago

“Excellent service and fabulous quality product”

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Posted 6 years ago

“This company is extremely professional and you won't experience any problems purchasing from them. They are very professional and take customer care very seriously. It has been a pleasure using this company and i will be recommending them. I would like to particularly thank Alison and Zoe for their help! Thank you, Rhiannon”

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Posted 6 years ago

“What made me happy was the fact the online chat service was amazing and quick. I had 2 wonderful ladies who helped me, down to matching my colour I needed all the way through helping me with my order. I would definitely recommend this company to anyone who is about to getting married.”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews