Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The swatch arrived promptly and was perfect but we needed a boys tie which didn't come in that colour so I emailed for advice and Hannah answered really quickly with a suggestion that we order a skinny tie. The ties arrived today and are perfect and a beautiful colour and quality. Couldnt recommend this company highly enough.”

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Posted 6 years ago

“Great service, quality of product excellent. Thank you.”

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Posted 6 years ago

“Lovely customer service very impressed I felt like a person not just an order. Will be ordering all the rest of my stuff for my wedding from them 😊”

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Posted 6 years ago

“Absolutely brilliant service, quick response to my e mail, prompt delivery, perfect match to my bridesmaid dresses & lovely little touch when delivery arrives, thanks swagger & swoon I will be recommending you in future.”

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Posted 6 years ago

“A very good product sent very quickly.”

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Posted 6 years ago

“I was really impressed by the personal service I was given to find the perfect match our ties to our bridesmaid dresses. I had a couple of different samples sent through in the post to make sure we were getting the best match possible. Really pleased with the skinny tie we ordered so have ordered 2 more for our best men. Thank you again, I'd recommend your service to any of my friends getting married.”

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Posted 6 years ago

“Swagger & Swoon sell, principally, wedding attire for men and they have a HUGE selection of ties of almost any colour you can imagine. I wanted a tie for an occasion other than a wedding. I ordered it Sunday, it was here before I got up Tuesday morning. Brilliant, friendly service, including being kept informed by email of each stage of the progress of the order. If I ever get married again..........”

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Posted 6 years ago

“We are extremely happy with our purchase, the effort that has gone into this product was outstanding, we were very impressed and would highly recommend :)”

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Posted 6 years ago

“The service from this company is second to none and I would highly recommend them to anyone :)”

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Posted 6 years ago

“Tie and pocket square are really nice. Great service as well”

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Posted 6 years ago

“The service at Swagger & Swoon was fantastic. At all times I was aware of the status of my order. Communication was great. I also loved the personal touch, with the thank you card and email and the chocolates too. I would definitely use the service again!”

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Posted 6 years ago

“I was looking for a certain sage colour which seemed impossible to find! I came across swagger & swoon by chance and thought I had nothing to lose by ordering a few colour samples. I am so glad I did as one of them matched what I was looking for perfectly! When I tried ordering the ties and pocket squares though I noticed that they only had 5 in stock and I needed 6 so I emailed swagger and swoon enquiring whether they would have more in stock. Within 30 mins of emailing them a lovely lady called Amanda phoned me and said that they would have more in stock soon and that I could order them there and then over the phone which I did. Amanda said that I’d receive my items within 3 weeks, I think it was only a week after ordering them that they arrived. I was very impressed with the regular emails that kept me updated with the dispatch and shipping info. I received the ties and pocket squares very promptly and I am so pleased with them! They were very well individually packaged and the note and chocolates were a lovely touch. The items are of a very high quality and my fiancé can’t wait to wear his on our wedding day. Thank you swagger and swoon for making a bride to be very happy :)”

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Posted 6 years ago

“Wonderful help on the phone. Quick and easy to order and pay for, to my surprise the waistcoat arrived the next day ! Lovely quality, all round delighted.”

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Posted 6 years ago

“Great designs, fast service, safe packaging and great price - impossible to fault.”

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Posted 6 years ago

“Couldn't recommend Swagger & Swoon enough. They really made colouring matching ties for our wedding so easy and they were always on hand if I had a question. Fantastic service.”

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Posted 6 years ago

“Great product at a fair price”

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Posted 6 years ago

“Brilliant personal service - loved the message and treat with the delivery. Mainly the product stood me apart at a Black tie event and completed my outfit Wonderful item”

Swagger & Swoon 5 star review on 17th January 2018

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Posted 6 years ago

“Fantastic customer service - Amanda was so helpful and accomodating, and the little details really made a memorable shopping experience in the best way. I haven't yet received our ties but I'm sure they'll be perfect, we can't wait!! Thank you Swagger&Swoon #TiesSorted x”

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Posted 6 years ago

“Amazing service, wonderful communication and most importantly beautiful ties and pocket squares!”

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Posted 6 years ago

“Very friendly & helpful service throughout the whole process. I needed to colour match my ties and Amanda found the perfect colour for me, I cannot wait to receive them in the post!!!!”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews