Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, swatches sent out very quickly so I could colour match and then order. Again orders came within two days and packaged beautifully! Would definitely recommend to anyone!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Awesome website 😁”

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Posted 6 years ago

“Great service , constantly in touch keeping you up to date with your order . After service was also great. Very happy with my purchase and wouldn’t hesitate to use again.”

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Posted 6 years ago

“Ordered swatches first, arrived speedily. Perfect colour match so ordered cravats and pocket squares. All arrived very quickly, perfectly packaged. Was pleasantly surprised to see bright tissue paper wrapped around the cravats. Chocolates in an organza bag -'nice personal touch. 110% would use again and would definitely recommend. Excellent. Many thanks 😀”

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Posted 6 years ago

“The best customer service I have ever come across! I needed a tie and pocket square for my fiancé, after struggling with the swatches I emailed a picture of my dress and was sent out more swatches to try match, finally found the best match! Delivery is super fast and they added cute little chocolates! 100% service from start to finish, I can’t recommend them enough. No doubt will be using them again in the near future. Thanks guys xx”

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Posted 6 years ago

“From the swatch service to the finished product the website was a dream to negotiate, the samples & finished product were swiftly received & excellent quality.”

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Posted 6 years ago

“I started my Swagger & Swoon journey by ordering some swatches and then a tie. When my fiancé changed his mind Alison, Zoe and the team were very helpful in sending me other swatches and providing advice. When I finally decided on an alternative, there were only 3 available and I needed 7. Hannah was very kind to put an order in for the remaining 4 to be shipped as soon as they were ready. Great service! Quick delivery and a high quality product. Very pleased. Would highly recommend.”

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Posted 6 years ago

“Brilliant service! They sent so many samples for us to choose from to match the colours. They were so so helpful and quick in responding. Got the ties and pocket squares yesterday and absolutely love them! Thank you!”

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Posted 6 years ago

“The choice on the website was amazing we needed a specific shade of blue that I struggled to find everywhere else but we found it here. The quality of the tie was second to non we are so pleased with it it will look sensational on the wedding day. The ties were delivered very fast and were so nicely packaged with a little note and favour which was a lovely touch. I would happily recommend this company to everyone.”

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Posted 6 years ago

“So pleased with the speed of receiving the samples and the ties ordered. The ties were beautifully packaged with lovely personal touches! We’re really pleased with the quality and colour of the ties, they will be perfect for our wedding day!”

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Posted 6 years ago

“We had first class service from swagger & swoon!! Efficient , prompt and friendly. Already recommended you guys & I'm sure my husband to be will be using you again :) Thanks so much !”

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Posted 6 years ago

“Great to deal with, so helpful and really fast delivery. The thought that goes into the packing & presentation for when you open the box really is extra special. Thank you.”

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Posted 6 years ago

“First class customer service and product. Highly recommend”

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Posted 6 years ago

“Great products, sent with a great deal of care and attention ! Will happily use again.”

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Posted 6 years ago

“A good collection and on-time delivery. I think what your brand needs is better marketing. Overall, excellent stuff and service. Would recommend.”

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Posted 6 years ago

“We ordered 8 ties (dark antique rose) for our Cyprus wedding, perfect to match our beautiful bridesmaid dresses. Everyone at Swagger & Swoon were very quick to respond to my messages and very patient and helpful in everyday. We had changed our colourscheme half way throughout wedding planning and had to ask for different swatches to be sent out - which wasnt any trouble at all from S&S! Just wanted to say thank you also for the quick delivery of a last minute (forgotten) tie! Kind regards Mr & Mrs Scanlan x”

Swagger & Swoon 5 star review on 7th August 2018

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Posted 6 years ago

“Absolutely amazing Company! I cannot thank Swagger & Swoon enough, they have been extremely helpful and went above and beyond to help me. The personal touches and customer service is the best I have received. Just what you need in a panic a few weeks before your Wedding!”

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Posted 6 years ago

“I was extremely pleased with the whole service I received from Swagger and Swoon. I received swatches earlier than expected and was able to order and pay for the ties over the weekend (out of office hours). The ties are perfect for our wedding. I would 100% recommend using this company. Thank you all for your help 5 star rating!!!”

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Posted 6 years ago

“I had been searching for the right shade of purple for the ties for my sons wedding when I found this site...received the swatches and chose the correct shade ordered and they were delivered fast...... boxed .....very happy with the service....Zoe on the phone was a very polite and helpful lady.”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews