Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Immediate 'no quibble' response and replacement of item when parcel went astray.”

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Posted 7 years ago

“Great service and follow up plus quick delivery and nice packaging”

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Posted 7 years ago

“Prompt delivery, fab product”

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Posted 7 years ago

“Brilliant products and excellent service ...product arrived quickly....”

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Posted 7 years ago

“Really great tie and brilliant service ... thank you”

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Posted 7 years ago

“Orders always delivered on time and as described. Can`t ask for more!”

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Posted 7 years ago

“The team at S&S are fantastic. They made me feel special and as a bride to be they made it easy. The communication was excellent and when the products arrived the small touches in the boxes, really makes me think S&S not only care about their customers but really understand them too. That’s important to me and I would 100% recommend them to my friends and family”

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Posted 7 years ago

“Realistic photography on their website, well priced and well made items and speedy delivery - what's not to like!”

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Posted 7 years ago

“Very fast service (especially in the run up to Christmas) and the cravat was exactly as the photo - a very pretty blue paisley. It was a pre-Christmas present for my husband and he wore it last Sunday at our Christmas Cava and Canapes 'do', where it received some very favourable comments!”

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Posted 7 years ago

“Efficient. Humorous.Reasonably priced neckties.”

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Posted 7 years ago

“Fantastic service. Other retailers could learn a lot about customer service from this company......”

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Posted 7 years ago

“The beautiful cravat arrived very promptly and one felt it was a personal service.”

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Posted 7 years ago

“Nothing went wrong It should say 5 stars an amazing service and the cravat was well liked.”

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Posted 7 years ago

“As always it’s a pleasure to shop with Swagger & Swoon, prompt, courteous, great choice and great value for money!”

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Posted 7 years ago

“Easy to use website, easy to find what I wanted”

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Posted 7 years ago

“Very helpful friendly staff and excellent prompt service, would shop here again and recommend two others.”

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Posted 7 years ago

“I love Swagger and Swoon! I just bough an elephant tie for my grandad and I love it, it's good quality, reasonably priced and the customer service was the best I have ever had from an online store. Would definitely recommend S&S!! ❤️”

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Posted 7 years ago

“Gorgeous ties and bow ties! The perfect colour match for wedding next year!”

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Posted 7 years ago

“Speedy service, great style and fabulous designs”

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Posted 7 years ago

“I ordered my goods one day and received them the next day so I have to say a huge thank you for, not only a swiftly expedited order, but also the delightful way I was dealt with by Amanda. I cannot believe that the old fashioned tradition of customer service is still alive and kicking but your company has proved it beyond a shadow of a doubt.”

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Posted 7 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews