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Swagger & Swoon Reviews

5.0 Rating 1,374 Reviews
99 %
of reviewers recommend Swagger & Swoon
5.0
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swagger & Swoon Reviews

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024
Julie Clegg
Swagger & Swoon 5 star review on 27th October 2024
Morgan
Swagger & Swoon 5 star review on 29th August 2024
Steven Morgan
Swagger & Swoon 5 star review on 16th August 2024
Annette
Swagger & Swoon 5 star review on 3rd August 2024
Jacqueline Kelly
Swagger & Swoon 5 star review on 21st June 2024
Taylor
Swagger & Swoon 5 star review on 12th June 2024
Rachel Gallagher
57
Anonymous
Anonymous  // 01/01/2019
I was very impressed with the customer service from start to finish. Swagger and Swoon sent me a variety of colour swatches, after having sent them a picture of my bridesmaids dresses and thanks to that I managed to find a perfect match. I ordered a cravat and ties in the same colour, they arrived very quickly and were very well packaged. I would highly recommend this company!
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Posted 7 years ago
Swagger and swoon are fantastic. I received my tie within 36 hours of ordering. It is a quality product and nicely presented in a box. I would have no hesitation in using swagger and Swoon in the future.
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Posted 7 years ago
The site was very easy to use, super fast delivery and the quality of the tie was high. One very satisfied customer
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Posted 7 years ago
The finishing touch, the email from Gary the MD, the swift reply, the product was the only one I could find anywhere that I liked. 5 star all the way and I will definitely be a return customer
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Posted 7 years ago
An absolutely fantastic service, a real personable and considerate approach. As a online buying experience I can't rate it highly enough. Recommended.
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Posted 7 years ago
Brilliant service! We ordered swatches so we could check they matched our bridesmaid dresses which was very handy. Then we ordered the ties when we had determined the right colour. The ties have arrived and they're perfect and look like they're good quality. Beyond this, both the swatches and the ties arrived promptly and well packed. They sent us some chocolates and well wishes for our wedding with the ties which we were impressed with. I highly recommend using them for wedding ties!
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Posted 7 years ago
Amazing customer service, went above and beyond to help. Highly recommend!
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Posted 7 years ago
Amazing and personal customer service. Genuinely cared about you and very keen to help, going above and beyond at all times. Strongly recommend!
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Posted 7 years ago
I found the Swagger and Swoon staff very helpful they made what can be a very stressful experience organising a wedding to me feeling calm and happy! Thank you too you all! X
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Posted 7 years ago
Very courteous and professional. Delivered when they said they would. Would not hesitate to purchase from them again
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Posted 7 years ago
Fab service, quickly sent swatches, chose the right one, ordered my tie and pocket squares sets and they arrived again quickly, beautifully presented and we really appreciated the cute little poem and chocolate hearts. Waiting for hubby to be to decide on a suit and we wil be back for his tie and pocket square soon!
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Posted 7 years ago
Very helpful and quick responses to any queries I had. Ties arrived all as ordered and they are lovely. Ties look good quality and a lovely colour just as I had hoped. I opted for dark antique rose which I loved.
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Posted 7 years ago
Very efficient service, excellent range of colours and sizes. Really pleased with the matching tie and hanky sets for our wedding. Thank you
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Posted 7 years ago
Great customer service. Amanda is a star.
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Posted 7 years ago
Good quality affordable products. Free and fast delivery. Good and curtious customer service.
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Posted 7 years ago
Great ties!
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Posted 7 years ago
Quick delivery Fair prices And a very nice personal touch from the staff
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Posted 7 years ago
Fantastic company, It felt like a more personal experience than it does when you actually go in to a shop, Sian did most of the communicating with me, and she was an amazing help. Highly recommend. Thank you to all of you, When my parcel arrived I had a thank you note and a little favour bag with chocolates in. Made me smile. I truely believe this is a company that is 100% customer and quality committed. Very happy with the ties and pocket squares and very very with the service. :-)
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Posted 7 years ago
Excellent service, quick delivery! Loved the personalised services and messages/chocolate received with the items, lovely touch ☺
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Posted 7 years ago
Fantastic super speedy service. Brilliant customer service from start to finish. Great advice with lots of complimentary extras. I wouldn't hesitate to recommend.
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Posted 7 years ago
Swagger & Swoon is rated 5.0 based on 1,374 reviews