Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Starting to panic that we could not find a good match of ties to the bridesmaids dresses for my daughters wedding. From the moment I found this website (approx. 10 days ago) I ordered swatches for the ties which arrived less than 48hours. We agreed on the perfect match and placed the order Sunday evening for the actual ties which were then received on the Wednesday! Communication throughout via email and even a follow up call from Amanda was also received. The parcel had such beautiful finishing touches inside. All of this for me makes the whole customer journey absolutely perfect and without doubt I would highly recommend! Fantastic product and service, thank you ever so much!”

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Posted 7 years ago

“So easy to order - brilliant information on delivery times - superb cravat - delighted recipient Rita Fry”

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Posted 7 years ago

“I couldn't have ordered from a better place , this is my first purchase but definitely won't be my last. From the day I ordered to the next day delivery in which the parcel was immaculate and beautifully presented not forgetting the up to date emails regarding delivery. Thank you very much”

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Posted 7 years ago

“Fantastic service. Ordered a silk tie and pocket square one afternoon and it arrived through the post the very next morning! Quality looks great. Beats trying to troop around shops trying to find something acceptable.”

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Posted 7 years ago

“Really prompt service, great value for money and an unexpected little choccie as a thank-you. The fabric swatch service is excellent-again, prompt & efficient. The products are lovely quality, well presented and the order was processed quickly with email updates all the way along.”

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Posted 7 years ago

“These guys were with me all the way and helped in every situation that came up. They are so hand-on with the customer care given as they know the amount of stress involved when shopping for items of the big day. Use them!! Big thank you to all of them #tiessorted ;)”

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Posted 7 years ago

“The item I chose was in stock and price was very resonable. I couldnt believe how quickly it came- I ordered late afternoon and it arrived the next day. I was so impressed”

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Posted 7 years ago

“The customer service is simply wonderful! Swagger and swoon went out of their way to help with my requirements then processed my order so promptly and without any hassle. One of the best suppliers in the wedding industry. Many thanks.”

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Posted 7 years ago

“Amazing customer service and gorgeous ties! Cannot recommend swagger & swoon enough. From beginning to end they couldn't help enough! Thanks so much.”

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Posted 7 years ago

“This company is a real customer service company, they are committed to helping you find the perfect colour and products for wedding or occasion. We have to. Say a massive Thank you to all the staff for sending out 2 sets of swatches and taking great care of our order. They are amazing and we would happily recommend them them to anyone with a need for special occasion attire. All the best guys Mark Pritchard and Chien mei Cheung”

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Posted 7 years ago

“Excellent customer service and very nice ties. I contacted the company with special requirements and they got back to me quickly and were very helpful.”

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Posted 7 years ago

“Blown away by the quality of the product, the reasonable price, super speedy delivery and all round excellent customer service. Would recommend and use again in a flash. If only more companies were like this!”

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Posted 7 years ago

“Very efficient and loved the personal touches with the delivery.”

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Posted 7 years ago

“Excellent and attentive customer service - Swagger & Swoon make you feel like a valued customer from the moment you place your order. The tie and pocket square themselves are fantastic. We've had a lot of trouble finding a good colour match to the bridesmaid dresses and we wish we had found S&S earlier on in the process! Thank you!”

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Posted 7 years ago

“Very friendly , quick and professional service. Would highly recommended. Great customer care”

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Posted 7 years ago

“Fast delivery and great service. Matched my wedding colours easily, highly recommend swagger and swoon!”

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Posted 7 years ago

“Perfect, exactly what I was Looking for”

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Posted 7 years ago

“Really helpful and friendly when the ties we ordered weren't quiiiite right.”

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Posted 7 years ago

“Very good to deal with so helpful and wow quick delivery”

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Posted 7 years ago

“Exceptional service. Had a very wide variety of choice and colours. Have struggled to find colours to match our dresses but there was so much choice we found what we needed. Ordered some swatches that were dispatched the same day. Answered any questions immediately. Very helpful and friendly throughout. Quick delivery and parcel received was well presented with a lovely suprise inside. Would definitely recommend for that special occasion”

Helpful Report

Posted 7 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews