Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy. Ordered the swatches I thought would match and picked the perfect one. Easy”

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Posted 4 years ago

“Excellent service, product arrived quickly and was packaged extremely well. The product quality is very good would definitely recommend”

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Posted 4 years ago

“Brilliant customer service x”

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Posted 4 years ago

“Ordered ties for my sons wedding , and arrived on time with amazing presentation, Gary and Charmaine love them!”

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Posted 4 years ago

“One of the most helpful companies I've ever delt with was so helpful would definitely recommend this company.”

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Posted 4 years ago

“Highly recommend Swagger and Swoon the customer service is outstanding and ordering online is so easy. I ordered a tie received within two days also wanted pocket square which was out of stock, made enquires as to when they would be back in stock received a lovely email from Emma to say they could make one.”

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Posted 4 years ago

“Excellent product with quick delivery.”

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Posted 4 years ago

“The best customer service I have ever encountered.”

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Posted 4 years ago

“Perfect colour match! And such a cute little touch with the wedding poem and little sweets!”

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Posted 4 years ago

“Zoe has been so helpful throughout the whole process! I couldn’t have asked for better, her customer care was excellent!”

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Posted 4 years ago

“Very fast and personal response. Emma organised what I needed and kept me informed as she sorted it out. Order arrived when promised and is just what we wanted.”

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Posted 4 years ago

“Excellent service, it was good to be able to order a sample for the colour match.”

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Posted 4 years ago

“Had to make last minute addition to sage green wedding ties (already had 3, needed 4) and it was put in the post immediately. They are gorgeous and match colour theme perfectly. Many thanks. 💚”

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Posted 4 years ago

“Fantastic service, loads of choice and great expert advice. The product arrived quickly and beautifully packaged. Even though I was only buying one item I was made to feel just as important as someone who was purchasing much more.”

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Posted 4 years ago

“Absolutely brilliant service, worthy of 6 stars!”

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Posted 4 years ago

“Really great selection of colours and materials, quick service and nicely packaged. The groom is very happy with the result!”

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Posted 4 years ago

“Staff were extremely helpful and quick to respond to my emails when I contacted them. Nothing was too much trouble. Also love the fact you can order swatches to ensure you get the right colour for what you are lookong for! I now have a perfect colour match to go with my wedding theme! So excited to receive our purchases soon.”

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Posted 4 years ago

“Fantastic, quick service. Couldn't ask for anymore!”

Swagger & Swoon 5 star review on 27th February 2020

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Posted 4 years ago

“Huge amount of colours and options!! Amazing service from first initial order, received the swatches in the 3-4 days estimated. I then received a text to say if I needed any help to reply directly and they will help if anything is out of stock. I then ordered what I needed however I was 2 pocket squares short. This was not a problem they reserved 2 more pocket squares, sending an invoice for me to confirm. I am waiting for delivery and I'm so excited to see them! Thank you Swagger and Swoon for matching my colour! I can't wait to see them on our wedding day! :)”

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Posted 4 years ago

“Absolutely amazing, the customer service makes things very personal to you not just a chain store who packs stuff and sends I’m very pleased with my partners tie it’s stunning and packed to perfection Thanks guys”

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Posted 4 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews