Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely service. Staff have been very helpful via email. Thank you”

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Posted 5 years ago

“Fantastic service nothing is too much bother for the team. Have just received my order today and both the ties and the pocket squares are fabulous quality cant wait to see them on everyone!”

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Posted 5 years ago

“Great service, efficient and prompt in responding. Went out of their way to find a material to meet my requests :-)”

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Posted 5 years ago

“We received our wedding ties and pocket squares and bow tie today front Swagger and Swoon, and I could not be happier. The whole process and service was fantastic. We even had to add on something and they did it with no problem! The quality and colour of the products are stunning and I cannot wait for our groomsmen to wear them! Thankyou so much!”

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Posted 5 years ago

“Not had the product yet but the customer service is as good as anywhere I’ve experienced. The text messaging is personal and helpful and they make you feel like a valued customer. I would highly recommend S&S from a customer service point of view - superb!”

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Posted 5 years ago

“Great service, quick delivery, well packaged, nice little touch in the box, will use again no bother”

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Posted 5 years ago

“Excellent, prompt service and delighted with the quality of the tie and pocket handkerchief. The colour is perfect and true to the image colour online!”

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Posted 5 years ago

“Really helpful customer service. I spoke (via email) with Emma and she waa super helpful and prompt with replies!! I also LOVE the packaging and little touches (sweets and thank you note) that are included when your purchase arrives. Makes the simple task of ordering ties that little bit special so thank you 💞”

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Posted 5 years ago

“Amazing customer service, Paige was very friendly and helpful. My package arrived on time and came with a lovely personalised message and some sweets. Item is also lovely quality, I would definitely buy again and recommend.”

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Posted 5 years ago

“Efficient service, tie and handkerchief of outstanding quality. I’m happy with the purchase and I’ll be using the website again soon.”

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Posted 5 years ago

“Parcel arrived beautifully packaged with a lovely card and sweets. Lovely touch, thankyou”

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Posted 5 years ago

“Fast, efficient, helpful service”

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Posted 5 years ago

“Easy ordering very quick service and quality of ties seemed great Very very impressed”

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Posted 5 years ago

“Great service, on time delivery and all questions I had were answered very quickly.”

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Posted 5 years ago

“Paige was amazing at getting colour swatches sent out and getting everything ordered so that it will all arrive in time for our wedding day”

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Posted 5 years ago

“Beautifully packaged with a lovely personal touch. Very quick to arrive & very good communication. Thoroughly recommend. A*****”

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Posted 5 years ago

“Spoke to Paige who has been excellent throughout in sourcing me the colour to match a bridesmaid dress, amazing service!”

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Posted 5 years ago

“I’ve been searching for ties for my wedding for months and I wish I’d come across Swagger & Swoon sooner! Fantastic service, great quality products. Particularly good that you can get samples of the products before you buy making life a lot easier! Love how personal the whole experience has felt - I feel like a genuinely valued customer! Presentation of the products when delivered was above & beyond and even included a little treat. Nothing but good thoughts about this company - I will definitely be recommending them. Thanks Swagger & Swoon!”

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Posted 5 years ago

“Brilliant customer service and amazing quality. Very fast delivery, would highly recommend and will 100% using this company again.”

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Posted 5 years ago

“Excellent service, lovely tie that’s a perfect match . despatched same day as ordered, highly recommend.”

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Posted 5 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews