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Swagger & Swoon Reviews

5.0 Rating 1,374 Reviews
99 %
of reviewers recommend Swagger & Swoon
5.0
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Swagger & Swoon Reviews

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

Write Your review

Swagger & Swoon 5 star review on 28th October 2024
Julie Clegg
Swagger & Swoon 5 star review on 27th October 2024
Morgan
Swagger & Swoon 5 star review on 29th August 2024
Steven Morgan
Swagger & Swoon 5 star review on 16th August 2024
Annette
Swagger & Swoon 5 star review on 3rd August 2024
Jacqueline Kelly
Swagger & Swoon 5 star review on 21st June 2024
Taylor
Swagger & Swoon 5 star review on 12th June 2024
Rachel Gallagher
57
Anonymous
Anonymous  // 01/01/2019
First class service and order arrived sooner than expected. Can't ask for more.
Helpful Report
Posted 7 years ago
Lovely to deal with and very efficient service
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Posted 7 years ago
can always rely on delivery and excellent quality
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Posted 7 years ago
Quick and lots of choice
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Posted 7 years ago
All good good
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Posted 7 years ago
Very personal service with a quick delivery. The personal touches make a big difference. Great company.
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Posted 7 years ago
Really quick service & lovely packaging. They made me feel like a valued customer!
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Posted 7 years ago
I NEVER leave reviews for items I purchase. In this instance I have decided to make an exception. The service I received while trying to buy ties to match a dress was simply outstanding. Responses to emails asking questions were very prompt (often within half an hour), and when I had a problem with the order (item out of stock) it was resolved within minutes. The service is both excellent and personalised. The products themselves ( I bought ties and pocket squares) are lovely.
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Posted 7 years ago
Received colour swatches which allowed me to get perfect match. Very nice selection for special occasions
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Posted 7 years ago
I loved the chocolate gift! The tie was perfect, the right colour and was the last one! Feel very privilaged.
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Posted 7 years ago
I had been searching for wedding ties for a few weeks now and weren't quite sure on the colour I wanted. I came across Swagger & Swoon and ordered a couple of samples which really helped make up my mind. The samples were sent out next day and I ordered my ties as soon as I had chosen my colour. Ties were made and dispatched really quickly and delivered with a personal touch. Thank you to everyone at Swagger & Swoon, especially Amanda and Gary who I have dealt with during my purchase. Great website with excellent customer service. I would not hesitate to recommend you guys to anyone! Thank you!
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Posted 7 years ago
Very happy with the speedy delivery and quality of the item
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Posted 7 years ago
Very prompt service, a great range and attention to detail which made you stand out.
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Posted 7 years ago
Really excellent service, the tie and pocket square were lovely and the staff when I spoke to them were so helpful. Would highly recommended! Nice touch was having a tiny chocolate sent to you with the order, thankfully well wrapped and seperate from the tie though!
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Posted 7 years ago
Good products and speedy delivery
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Posted 7 years ago
Very attentive and personal service, very pleased with quick service and quality of goods.
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Posted 7 years ago
Easy to use website , very good communication , fast delivery , and nice chocolate surprise . Thanks
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Posted 7 years ago
Perfect: All that which I needed to know!
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Posted 7 years ago
excellent quality and very prompt service
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Posted 7 years ago
I ordered samples and Sian followed up with a text message to ask how I was getting on. I had already ordered ties elsewhere which were unsuitable however I missed the deadline to return them due to having a poorly baby. I was therefore reluctant to spend more money on ties. I explained this to Sian and she gave me 10% off which was really appreciated. She processed the order and I received the ties within a couple of days. They were packaged very well and there was also a couple of choccies in there! Excellent customer service; it is a shame that other companies are not like this.
Helpful Report
Posted 7 years ago
Swagger & Swoon is rated 5.0 based on 1,374 reviews