Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of colours which made matching really easy and incredibly quick delivery. Also easy to reach on the phone which is always a bonus.”

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Posted 6 years ago

“Awesome customer service (especially from Alison). Very personal service, lots of text messages and emails ensuring everything is perfect. I was more than a little concerned that I wouldn't get my order in time for next Saturday (7th July 2018) but Alison absolutely kept her promise of "We've never missed a wedding"!! My ties and pocket squares duly arrived yesterday, packaged lovely with a little extra personal touch inside the box. Great job guys, will absolutely recommend you! Thank you :)”

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Posted 6 years ago

“Fantastic service, everyone I spoke to was very helpful and polite. Would recommend to everyone Thank You”

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Posted 6 years ago

“Excellent service, love the tie”

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Posted 6 years ago

“They cannot do enough for you. Very personalised service and am happy with the finishing touches and the quality of the products. Would definitely recommend to anyone.”

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Posted 6 years ago

“Fantastic service and quality product”

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Posted 6 years ago

“EXCELLENT PRODUCT”

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Posted 6 years ago

“Quick and effective customer service throughout colour matching process”

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Posted 6 years ago

“I just picked up my Swagger & Swoon ties from the post office. They are just perfect! The colour is brilliant and matches my bridesmaids dresses. The customer service was fantastic! When they didn't have a particular tie I wanted in stock, I emailed them and they were really great. They told me when this would be available and made sure that I would get this in time for my wedding. Many thanks to all at S&S, particularly Hannah and Alison.”

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Posted 6 years ago

“Fantastic service and really quick delivery! Excellent customer service.”

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Posted 6 years ago

“Swagger & Swoon were FANTASTIC and would go back to them in a heart beat. Their customer service was exceptional and go the extra length to help out. Everyone commented on the ties at my wedding and already have a friend using them for his wedding next year. A big shout out to Hannah for helping out and the little treats that came with ties.”

Swagger & Swoon 5 star review on 22nd June 2018

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Posted 6 years ago

“Great customer service & quick delivery, really happy with the service!”

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Posted 6 years ago

“Excellent customer service, friendly, professional and polite. If all companies worked like this life would be a lot easier!”

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Posted 6 years ago

“Service and customer experience as good as I've received from any online retailer. Presentation and attention to detail exceptional. I would recommend and have already recommended Swagger & Swoon to others. Great job”

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Posted 6 years ago

“Amazing customer service from all the staff. I ordered 2 ties late one afternoon and they arrived the next day !!! The lady I spoke to on the phone was probably the most helpful person I've ever spoken to.”

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Posted 6 years ago

“Always get it right, quick delivery, good website just no hassle. Shopping as it should be!”

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Posted 6 years ago

“You get what you see.”

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Posted 6 years ago

“The item ordered was delivered promptly and was as asked for. Unfortunately, I was too big for it and it is to be exchanged for a larger size. Communication has been excellent!”

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Posted 6 years ago

“Excellent and super fast service. Great product!”

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Posted 6 years ago

“Excellent service from start to finish. Part of the order had to be made and I was told it would be around 2wks for delivery. The order came within 2 days, just amazing! When my order arrived I was blown away by the packaging, i felt very special even before the big day. Many thanks to all the team 👍😀”

Helpful Report

Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews