Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What made me happy was the fact the online chat service was amazing and quick. I had 2 wonderful ladies who helped me, down to matching my colour I needed all the way through helping me with my order. I would definitely recommend this company to anyone who is about to getting married.”

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Posted 6 years ago

“Excellent quality and great service”

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Posted 6 years ago

“Quality product, efficient service. Thank you”

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Posted 6 years ago

“Excellent product and swift dispatch.”

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Posted 6 years ago

“The service was very quick”

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Posted 6 years ago

“I ordered some swatches at a very reasonable price and found a match. Had I not there was a very friendly and accommodating team waiting to help find the perfect match. Delivery was speedy and items were packaged beautifully. Would 100% recommend Swagger & Swoon! Thank you!”

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Posted 6 years ago

“Fantastic service, prompt delivery and quality items. Perfect.”

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Posted 6 years ago

“I was very impressed with the service I received from Swagger and Swoon - everything we ordered arrived very promptly and well-packaged with lovely little personal touches - the hand written notes and chocolates included were very well-received! They stayed in contact throughout every step of the process, offered help without being overbearing. I would 100% recommend them to anyone looking for a friendly, helpful supplier (not to mention absolutely beautiful ties!).”

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Posted 6 years ago

“The colour match of the ties made me so happy I almost cried!”

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Posted 6 years ago

“Lovely team to deal with, ties and pocket squares the perfect colour and delivered in plenty of time for the wedding, thank you!”

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Posted 6 years ago

“They found me the perfect colour based on a photo i sent them and the delivery arrived really quickly after order was placed. The little choccies in the parcel was a lovely touch as well. Very personal service”

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Posted 6 years ago

“After some wedding party changes I needed some more ties to match the ones I already had. However, the colour I needed was out of stock and it was 3 weeks until the wedding. I phoned up and swagger and swoon were so helpful. Luckily they kept hold of my request and luckily someone cancelled their order. They rang me straight away, and the ties were with me 2 days later. Couldn't be happier with the service.”

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Posted 6 years ago

“I just couldn't find the ties I wanted for my wedding and found your site and after looking I ordered some swatches which didn't arrive,I went on your web chat and had a conversation with Alison who resolved the issue for me,after I received the swatches I found the perfect match to go with the bridesmaids dresses,after dealing with Alison I called her and placed the order which I received and it's one less thing to worry about,I'm not one to normally give a review but thought you should know that your colleague not employee Alison is a star so I have given your details to a dressmaker as she always has clients looking for colour match ties so hoping this brings you more business,A very big thank you to all @Swagger&Swoon”

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Posted 6 years ago

“Excellent service beautiful ties”

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Posted 6 years ago

“Swagger and Swoon were recommended to us by a friend as we were struggling to find the colour ties we had in mind for our wedding. I’m so glad we found them - the service has been brilliant. It’s so easy to order the swatches to check colours, and they have such a wide variety of shades. The team are not pushy but do check in to see if there is anything they can do to help. Once ordered, our ties came really quickly. We are very happy and would certainly recommend to anyone.”

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Posted 6 years ago

“Outstanding service, always quick to reply to message. Searches sent out very quickly. Thank you all xxx”

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Posted 6 years ago

“What a lovely business to deal with! Every person I spoke to was lovely and nothing was too much trouble. Excellent colour swatches to get the perfect match. Will definitely use them again and recommend to friends.”

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Posted 6 years ago

“Amazing customer service! Went out there way to get us the best match possible. Always kept me updated. Highly recommend. So pleased with the quality and colour of the ties. :) Thank you to all the team at Swagger & Swoon! :D”

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Posted 6 years ago

“Ordered my stuff and was delivered very quickly great service and will use again in the future”

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Posted 6 years ago

“Staff were very friendly and polite when I contacted them via online chat and by their email system. I needed some ties urgently for a wedding and was a little worried they would not arrive in time (they were waiting for more stock to come in). Zoe reassured me by email that they would arrive before my wedding and they would be sent out for next day special delivery. Happy to say I received the ties in good time and came well packaged, beautifully presented with a personal message from Hannah. Would not hesitate to recommend Swagger & Swoon. Ties are excellent and exactly what I needed for the grooms party! Thanks”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews