Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,374 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very helpful service with lots of personal touches which made it a joy to shop with Swagger & Swoon. And at the end of the day I have lovely ties in the perfect colour! I would definitely recommend”

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Posted 6 years ago

“Good range of items. Easy ordering and fast delivery.”

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Posted 6 years ago

“Excellent Service, Quick delivery and great products. Would highly recommend! Thank you to Alison, Chris, Gary and the team x”

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Posted 6 years ago

“Very good service from beginning to end”

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Posted 6 years ago

“Superb service from start to finish, this is uncommon nowadays. Quick delivery and great quality product! Thank you for everything - especially my kit kat!”

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Posted 6 years ago

“excellent service from a great team thank you”

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Posted 6 years ago

“Very nice people who give an excellent service. Couldn`t ask for better. Those of my family who have collected their ties from me are delighted, and the others will be! I hope to send a photo after my daughter`s August wedding. A very big 'Thank you', Swagger and Swoon. (They love the name!)”

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Posted 6 years ago

“Great item. Great price and swift delivery. Thanks O McG”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Excellent quick accurate service. I ordered ties for our wedding and they are perfect. Loved the packaging and box and the little wedding favour treats was such a nice touch. Would recommend to everyone. Swagger & Swoon took the stress away of what could of been a very challenging job. Thank you.”

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Posted 6 years ago

“Very happy with my ties and pocket squares, along with a rapid delivery. Making Swagger & Swoon a company I will be recommending to others and using again in the future. Many thanks!”

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Posted 6 years ago

“Great customer service throughout and the quality of the ties we purchased is brilliant. Loved the fact they did boys ties too in the colours we needed.”

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Posted 6 years ago

“Super helpful and amazing service”

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Posted 6 years ago

“Super quick and friendly service”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I haven’t received my order yet but the customer service in getting it placed was excellent!”

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Posted 6 years ago

“Excellent service from start to finish. I couldn’t have asked for more, from the initial comms right through to our final purchase the whole team have been fantastic. We have successfully been able to colour match our dresses with suitable ties and pocket squares and the team were brilliant at following up and seeing how we were getting on. Highly highly recommend Swagger and Swoon to anyone who needs Ties and Pocketsquares for their big day!”

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Posted 6 years ago

“The service was fantastic and how the ties arrived was lovely and personal.. First class would definitely buy again.”

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Posted 6 years ago

“Disappointing service. There are loads of really positive reviews about their customer service however I have not experienced it. I emailed as advised on the website to ask about colour matching ties to my bridesmaid dresses. Hannah emailed back saying that she would pop some swatches in the post that day for me, which I thought would be great and was really helpful. This was the 19th of January. On the 29th of January I emailed again asking if they had been sent as I had not received anything. I had a response on the 1st Feb asking if I would like some swatches sent out to me and to send my address. I replied saying that we had already had this conversation, but yes and provided my address (again). I also asked if they could confirm when they send out the swatches. After still not receiving anything, I emailed again expressing my disappointment on the 7th February in the hope I would receive some kind of apology or explanation but I have still not heard anything. I don’t know if this company is struggling with demand or if there are other reasons but I think this is unacceptable of a company who supposedly pride themselves on customer service. Don’t say you are going to do something when you don’t.”

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Posted 6 years ago

“Fantastic service , very quick delivery @ product was perfect , will definitely buy again soon 👍👌”

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Posted 6 years ago

Swagger & Swoon is rated 5.0 based on 1,374 reviews