Swagger & Swoon Reviews

Name: Swagger & Swoon
Address: Threadpepper Ltd, Nicholas HouseHeath ParkMain RoadCropthorne WorcsWR10 3NE, Worcestershire
Rating: 4.96

5.0 Rating 1,373 Reviews

99 %

of reviewers recommend Swagger & Swoon

Company Reviews

Metrics

Info

5.0

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swagger & Swoon:

Delighting brides and grooms for over a decade, Swagger & Swoon is the UK's largest online groomswear specialist, and winner of Best Groomswear in the UK Wedding Awards.

Visit Website

Phone:

01386 293 293

Email:

service@swaggerandswoon.com

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Swagger & Swoon 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and prompt customer service.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“I heard about Swagger and Swoon from my wedding dress fitter. After trying various outlets for the perfect match of colouring to my older bridesmaid dresses and found nothing. I visited the your website, ordered swatches (very handy) and found the perfect match. What came next was an amazing customer service where the invoice was put together and sent directly to myself to purchase. In this day and age customer service is not top of the list with many companies however Swagger and Swoon are amazing. I have sang your praises to every other bride to be. Thank you again.”

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Posted 5 years ago

“Found site by chance, wide choice of ties and colours. Colour matched tie to my shirt. Arrived with lovely hand written card and sweets. Tie gorgeous, wear's perfect. Thank you.”

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Posted 5 years ago

“Amazing service, so far, yet to receive our bow ties but from the sample we ordered they look like they are going to be really nice, the sample I ordered was a perfect match to my bridesmaid dress which I ordered from ASOS, we was really struggling before hand. Really happy with the match. Cant wait to see the bow ties. Molly.”

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Posted 5 years ago

“Great customer service and prompt delivery!”

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Posted 5 years ago

“absolutely over the moon with the ties ! perfect colour and the team made every effort to get that match for us. felt valued and would highly recommend the ties are amazing quality and good value for money 👍👍👍”

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Posted 5 years ago

“#wedminwin anyone getting married or looking for custom colour ties need this shop in their life! From initial conversation to the finished product arriving I can't praise them enough! All at a reasonable cost too!!!! Thank you thank you thank you xxxxxx”

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Posted 5 years ago

“Fantastic service, they make you feel special with a little personal touch which you don’t usually get when ordering on line. Would highly recommend.”

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Posted 5 years ago

“Im very satisfied ;)”

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Posted 5 years ago

“Awesome service quality products!!!!”

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Posted 5 years ago

“This is a truly fabulous Company thank you. Customer service fantastic. Being able to match colours to my bridesmaid with the Swatch was fantastic. When I received my wedding ties for Groom and Groomsman excellent quality I came in a lovely box with tissues brilliant presentation.I certainly would recommend this company.”

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Posted 5 years ago

“They were very helpful putting together an order for ties which were out of stock on their website and letting me know when they were back in stock. The tie arrived quickly and well presented.”

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Posted 5 years ago

“This company is honestly one of the best companies I've bought from. Throughout the whole process they made sure I had all the information I needed (they even sent me a letter with a tea bag so I could have a cuppa whilst sorting out wedding stuff!) When finalising the ties I discovered that the colour I wanted was out of stock so they sorted a special pre order for me so that they will be sent straight to me. When I recieved my order, it came with a lovely message and a bag of sweets...another little touch that put a smile on my face. Could not reccomend this company more!”

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Posted 5 years ago

“Very fast delivery when ordering searches which were so helpful! Also found when I placed a large order it arrived much quicker than expected and I got immediate support via email with all my queries answered. Would highly recommend for quality and easy service, high standard of products.”

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Posted 5 years ago

“Samples were sent quickly, customers services were extremely helpful with my enquiry and sorting out my preorder as there is currently no stock. So far very pleased with the service and look forward to receiving the ties and pocket squares.”

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Posted 5 years ago

“I ordered some samples which arrived promptly. After making my decision I discovered that the colour of choice wasn't available through the website as it was stocking no stock. After contacting customer services, who also replied quickly, they assured me they could get the colour I needed in the tight deadline I had. So far very impress with the service I have received and from this alone would recommend Swagger and Swoon to anyone!”

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Posted 5 years ago

“Couldn’t have been more helpful. They even made me ties to order when they were out of stock and I needed them quickly for my sons wedding. Delivery and service excellent. I can highly recommend this company.”

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Posted 5 years ago

“A great website and service, and over all ; great product !!”

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Posted 5 years ago

“I had a brilliant experience with swagger and swoon. From the moment I ordered swatches right up until my last order not even half an hour ago, they kept in contact and made sure all was ok. When some ties I ordered were out of stock they replied straight away to give an update on when they would be back in stock. Paige and Sophie you girls were amazing so this review is for you! Couldn't have had a better experience with them. So easy and stress free which is a bonus wedding planning!”

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Posted 5 years ago

Swagger & Swoon is rated 5.0 based on 1,373 reviews