“Terrible. Bumped without notice from a Wednesday to Friday am, then turned up last on the Friday. Was told on phone "Don't Worry About Getting Order Spot On", but the second driver said the yard was closed and he was emptying his excess on our drive & driving off, which he started to until we found somewhere else for it. Arrogant & Intimidating. We worked like skivvies spreading what what dumped as they would not stop. Destroyed drain covers driving on them we asked them not to, and buckets etc cleaning their stuff without asking. Then office tried to over double charge us, but had to accept our correct payment when we said take it to court. Think they thought because it was a domestic delivery we were ripe for being ripped off, knew nothing & could not calculate the correct cost. Be very wary.”
Peter, we are sorry to read your review that you have left us about our services at Sussex Ready Mix Concrete but unfortunately we have searched for your details on our system and you do not come up, could we please ask that you contact our office on 01444675100 so we can see if this job was actually carried out by ourselves or another company.
Best regards,
Sussex Ready Mix Concrete.
“Very helpful and efficient from when I placed the order text messages about delivery
and time to remind and confirm time and date.
On the day driver telephoned to confirm he was on his way and arrived on his
expected time. The driver made our job easy by positioning his lorry and and
fitting extending shutes so very little wheel barrowing he deposited the exact amount in exactly the correct place for us to level nothing was to much trouble for him and waited until we levelled and then pored some more he then moved the lorry to an area to wash down and clean his shute thoroughly making no mess.
We had no wastage as poured exactly the right amount 7 cubic metres base tamped and levelled all finished I hour after driver left site.
The driver was helpful friendly and efficient his lorry was immaculate and before he left site he made sure all concrete was cleaned from the pump and shute ready for his next job would highly recommend and will use again
Clive Dryden”
Hi Clive,
Thank you for leaving us a great review.
We are happy to see that you found us helpful and efficient throughout the process and that our driver communicated well and arrived on time.
Thanks for the recommendation.
Sussex Ready Mix Concrete team
“I was very anxious that my garden project started well so when I contacted Sussex Ready Mixed Concrete for information and decided I was happy to go ahead I was quite nervous having never done this before ( I needed to lay a concrete foundation for a gazebo )
I was given all the information by phone and they were only too pleased to help when I phoned up afterwards with what turned out to be unnecessary worries
The tip day went like clockwork the guy arrived on time and kept me up to date on the journey by text and final a phone call on arrival
I was worried about the estimated tipping time as I was wheelbarrowing the cement but I finished well within the time limit
I would use them again they are a friendly professional business and it turned out to be a very pleasing experience to use their business”
“Can’t fault you guys! Punctual, clean and friendly service.
We have used you a lot and will continue to have your valued support on our future projects”
“As I’m trade I have tried other companies, although none come close to Sussex Ready mix. They’re reliable clean and helpful in the office with amounts needed.”
Hello Regal,
Thank you for your kind words and the excellent 5-star review. We appreciate it and look forward to welcoming you back as a customer soon.
Kind regards
Sussex Ready Mix Concrete
“Delivery driver refused to deliver the concrete as the site was 12 metres from his parked truck. He said my wife should know and fully understand everything about concrete delivery. He then drove away after 5 minutes and charged us £250 (non refundable?) for call out? Please beware as we were scammed and there should have been a on site survey beforehand for domestic clients by this company which they didn’t do.”
Hello,
Thank you for taking the time to leave a review. Unfortunately, the team at Sussex Ready Mix Concrete are unable to find a record of you being a customer. Please give us a call on 0800 030 9123, to help us resolve the matter.
Kind regards
Sussex Ready Mix Concrete
Hello,
Thank you for your kind words and the fantastic 5-star review. We appreciate it and look forward to welcoming you back as a customer soon.
Kind regards
Sussex Ready Mix Concrete
“We have used Sussex Ready Mixed on 2 of our jobs so far and have been very impressed with the service provided. Extremely helpful and efficient. Will definitely be using again. Highly recommended.”
Hello Jackie,
Thank you for your kind words and the excellent 5-star review. We appreciate it and look forward to welcoming you back as a customer soon.
Kind regards
Sussex Ready Mix Concrete
“highly recommend this company, on time and great prices compared to other I called, me and husband will defiantly use again. Thank you Sussex ready mix”
“From start to finish Sussex ready mix concrete were the most helpful company that I had found, from taking the call to delivery of the concrete. The office staff were amazing and very helpful, the delivery driver was great, they obviously know how to run a business. Would highly recommend. 5*”
“5/3/21 - Highly recommended. Only needed 3 cubic metres for a shed base, but they were extremely helpful and provided a very professional service. Made it look very easy.”
“Excellent service. Booked me in at short notice! Jamie was extremely helpful. Great prices and best for customer service. Will be using them for all future concrete. Thanks very much!”
