SureSafe Alarms Reviews

Name: SureSafe Alarms
Address: Bora Health LimitedAnfield Business Centre58 Breckfield Road South, Liverpool
Rating: 4.77

4.8 Rating 228 Reviews

97 %

of reviewers recommend SureSafe Alarms

Company Reviews

Metrics

4.8

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very promot service.”

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Posted 5 years ago

“Very impressed with service received . Easy to order,prompt delivery .”

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Posted 5 years ago

“Our alarm was initially delivered with the wrong type, but this was quickly corrected. Good service and quick response, even at the weekend.”

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Posted 5 years ago

“Very good device, I am happy with it , the setup is a little tricky but I was given ample support by phone. Highly recommended , no monthly fees, the device call call up to five numbers.”

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Posted 5 years ago

Thank you for your great review - we really appreciate it! Very happy that we could help you with technical support to make sure your personal alarm was set up just how you want it!

Posted 5 years ago

“Good product great piece of mind. Friendly knowledge staff. Well worth buying the outside key safe.”

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Posted 5 years ago

Thank you so much for your great review about our personal alarms - we are delighted to hear that the team looked after you! We couldn't agree more that a key safe is very worthwhile additional purchase. They are secure and provide quick and easy access to the home when needed, without needing to damage the door. Thanks again!

Posted 5 years ago

“yes all fine and good i sent it back to be test as the phone number did not work but they sent me a other one till the one i had get done thank you”

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Posted 5 years ago

So glad we could help you with your personal alarm needs! Thanks for the great feedback!

Posted 5 years ago

“Great product and a reasonable price. Very easy to use and simple to top up.”

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Posted 5 years ago

“We are pleased with the Sure Safe alarm. The service was good as was the advice and we have used and tested the product and it works well.”

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Posted 5 years ago

“Excellent product. Arrived very quickly and was remarkably easy to set up”

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Posted 5 years ago

“My dad purchased the alarm in case of a fall and the peace of mind that it has given me is amazing such a good idea and excellent value for money 😀”

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Posted 5 years ago

“Always keen to help and the operator on the end of the telephone, each time my mum rings (monthly check) is superb. Couldn't do enough. Excellent value for money and has already assisted with a serious fall in the garden. Thank you. WT”

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Posted 5 years ago

“The alarm was delivered the after ordering and very simple to install”

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Posted 5 years ago

“Straightforward to research on the site and easy to buy the alarm and to top up with credit. Very good.”

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Posted 5 years ago

“A great service and the customer service is brilliant, quick reply to queries and questions. Cheapest on the market and gives peace of mind in the house.”

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Posted 5 years ago

“We bought the mobile version with included fall alarm. The built-in fall alarm was important for us, and you seem to be the only people offering this. The ability to talk to someone from any room in the house or even in the garden was important. The advice from your staff seemed good, and this appeared to be the best option for my Mum. Being effectively a mobile phone means that you have to charge it. How the device fits into the charger is awkward, which is a shame. When we asked for help your staff made us feel stupid for having a problem, but then advised us of a trick which made it easier to connect it in reliably. The flashing lights do not match what the manual says they will do, and actually seem slightly random which may indicate a faulty device. This caused great concern to my Mum, who worried that it was not working correctly. This is poor in a device intended to give confidence to older people who may lack confidence dealing with modern technology (like my Mum and most other old people I know). A couple of times it appears to have lost connection, though this has returned later on. When we have used the device to contact the support centre the delay in them calling back has seemed longer than I have seen in the past with other organisations, but they have called back when the mobile connection was working. Given the occasional problem with the connection, this delay could cause extra stress about whether the device is working. Despite these reservations, the device seems to be generally working. I would recommend other people to consider it, with reservations.”

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Posted 6 years ago

“I can be rest assured to know that my mum is only a push of a button away from safety.”

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Posted 6 years ago

“Reassurance for myself and family that I can contact someone if I have a problem”

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Posted 6 years ago

“Having the phone facility on the alarm is a great assett. Enables comminication direct to the wearer whatever the situation.”

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Posted 6 years ago

“it arrived very quick easy to set up and it works which means peace of mind thank you”

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Posted 6 years ago

“I am very pleased with the product and the service i have received and would and have recommended the alarm to friends”

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Posted 6 years ago

SureSafe Alarms is rated 4.8 based on 228 reviews