SureSafe Alarms Reviews

Name: SureSafe Alarms
Address: Bora Health LimitedAnfield Business Centre58 Breckfield Road South, Liverpool
Rating: 4.77

4.8 Rating 228 Reviews

97 %

of reviewers recommend SureSafe Alarms

Company Reviews

Metrics

4.8

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“We bought this alarm for my mum after her neighbour had a fall and spent 14 hours laying on the floor before she was found. I researched different types and thought Sure Safe Go would give my mum and family reassurance. It texts and dials pre-set numbers when the alarm is pressed, and mum can also talk to me through the alarm. It has GPS so when mum goes out I send a 'location' text to her alarm and it gives me her location on Google maps. £145 purchase cost is reasonable and then there's the top up credit for the SIM card, but small cost for peace of mind. Mum kept saying she 'didn't need it' but secretly I know she feels reassured as much as me. Easy to set up, charge and use.”

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Posted 7 years ago

“Good online advice and quick delivery. Alarm does what they promised.”

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Posted 7 years ago

“The item came very quickly and was easy to set up and use after explaining to my father he was able to use it with ease on test occasion also when battery gets low texts to warn the loaded numbers brilliant product as sends map cord which link too google maps too show where your relation is”

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Posted 7 years ago

“I recently purchased SureSafe Alarm, 5 weeks after it was installed, at 4 o'clock AM, I lost my balance as I got out of Bed, Thank goodness i had alarm button around my neck, on pressing it I had response reply immediately, They contacted my Daughter, she was with me in 25 minuets, also Paramedics. Thank You SafeSure, Without there help, I could have laid on the floor for hours. Mrs M.”

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Posted 7 years ago

“Delivered promptly and well packaged. I had an issue with how to pair the additional fob so contacted Customer Services who were quick to respond and provided all the information I needed and more. Well done!”

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Posted 7 years ago

“I would recommend Sure safe to anyone. We didn't know exactly what we needed but knew we needed an alarm for our parent with parkinsonism and alzhiemer. Through the online Help chat we were advised and guided with patience which was much appreciated . The product arrived promptly , was easy to get up and running and works brilliantly! Thank you.”

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Posted 7 years ago

“Very satisfied. The system is working well and I am very pleased”

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Posted 7 years ago

“great alarm easy to use,the alarm box outside looks impressive.a very good product”

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Posted 7 years ago

“Thankfully, and I don't like tempting fate!!!but I have not, to date needed to use this device in an emergency. I did my research very carefully before contacting the supplier whom I must say was a delight to converse with, being most helpful and informative and thankfully he relied on his excellent knowledge without being pushy. The benefits: For myself the important points are: Fairly easy to set up but needed help with giving the necessary details on-line, my concern here is elderly persons access to the internet. The pendant is light and not cumbersome and can be worn as a pendant or on a key ring. It is totally waterproof for use in the shower, a most important consideration as falls often happen in the bathroom. Ease of operation should I need to use. If I ever get out and about again and take a tumble I have the confidence that I can be tracked to the exact spot, GPS was a big selling point for me plus the important fact that it is British designed and produced, Considering the technology and the development costs its good sensible value for money. As it stands the device currently suits all my needs. My sister has the Council device which is very cumbersome particularly the telephone connections. I could have sold her one but she prefers direct contact over using the three friends contact numbers but I learn progress and options will be available with SureSafe alarms. I have no hesitation in recommending this item and have done so to many friends already.”

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Posted 7 years ago

“Used twice the service was quick and good.”

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Posted 7 years ago

“Service quick and efficient. The people on the end of the phone really lovely and reassuring. The only thing which really annoys me is the cost of the calls, so far they have been brief as I have inadvertently set off the alarm. A few words is 24,25 pence, I hate to think what an emergency would be.”

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Posted 7 years ago

“Excellent attention from your engineer who installed and explained everything.”

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Posted 7 years ago

“Everything ok . Havent had any reason to call you so far . It was easy to join and to check it is all working should I need it which is comforting”

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Posted 7 years ago

“Friendly, efficient and thoroughly professional service. The whole purchase, installation and testing process was made very easy and straightforward, both in the practical and the financial aspects. In short, this product seems to do 'precisely what it says on the tin'! I would recommend "SureSafe Alarms" without hesitation.”

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Posted 8 years ago

“It was very easy and simple to buy from SureSafe. It was refreshing to speak to a person and not an automated 'machine'. The sales person explained everything simply and easily understood what my needs were.”

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Posted 8 years ago

“really easy to set up”

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Posted 8 years ago

“The delivery was quick. The instructions were good. I had occasion to contact youf customer relations, Daniel, and was treated really well. Daniel answered all my silly questions, and was extremely patient. He was a real credit to your company. I will certainly recommend your company to people I know. Brian steele.”

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Posted 8 years ago

“I am very pleased to say that I was very pleased with the service you provided and are very happy to recommend this product and the firm. Everyone was very helpful and had good knowledge on all aspects. Thanks again Jackie”

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Posted 8 years ago

“I purchased the fall alert for my elderly Mother. A recent fall had knocked her confidence to continue living alone. The service I received from SureSafe was first class. Their aftersales service is also excellent should you need it. My Mother says she feels able to continue living independently which is great news for her and our family.”

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Posted 8 years ago

“Faultless information, service and delivery. Daniel from Sure Safe made several international calls to take me through what (for me) was a difficult installation in France. He was both knowledgeable and immensely helpful, and unfailingly patient, friendly and helpful. I'm 72 years old, and have never had better customer service in my life! The SureSafe team should be very proud of themselves. Thank you.”

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Posted 8 years ago

SureSafe Alarms is rated 4.8 based on 228 reviews