SureSafe Alarms Reviews

Name: SureSafe Alarms
Address: Bora Health LimitedAnfield Business Centre58 Breckfield Road South, Liverpool
Rating: 4.77

4.8 Rating 228 Reviews

97 %

of reviewers recommend SureSafe Alarms

Company Reviews

Metrics

4.8

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered quickly and as promised. SIM card model works well though setting up instructions could have been clearer with regard to 'programming' through a mobile phone. It is much easier to successfully programme the options through text messages option as you get feedback if you have entered all the numbers correctly this way. There are three different SIM card sizes but the instructions do not state what size card the model takes and if you have a more recent iPhone which takes a nano sized SIM it will not fit in meaning you have to find an older model which not everyone has. Once set up the operation and use is good and convenient.”

Helpful Report

Posted 8 years ago

“Everything was explained clearly all my questions were answered the gentleman I dealt with was extremely professional and yet very friendly.”

Helpful Report

Posted 8 years ago

“I rang SureSafe Alarms as it was the only one I could find which had a detection mode on it in case my mum fell & was unable to press her necklace alarm. The person I spoke to was Daniel, who couldn't have been more helpful. He arranged a choice of delivery dates with the suppliers & rang me to check the best one for us & said they would ring one hour before arrival. On the appointed day, we waited for the phone call, which didn't happen. I then rang Daniel's office to find out what was happening but he wasn't there. Another gentleman said he would get hold of the suppliers who would then ring me in a few minutes. They didn't, so I rang Daniel's office again. The other man was very apologetic & said he would sort it! After about 5 mins the person that was supposed to be coming to us rang ,apologising & said he realised his company hadn't put the parts on his van & we rearranged the date. After another 5 mins I had another call,this time from Daniel, full of apologies. He had just found out about the problem with our delivery & was actually phoning from a family holiday in Florida! He said if he hadn't been on hol he would have checked everything that morning & we wouldn't have been messed about. I thought that was wonderful of him, to interrupt his holiday. In the end, all was sorted very satisfactorily & the alarm centre is very efficient & instant, when we've had a couple of queries. i would have no hesitation in recommending this company.”

Helpful Report

Posted 8 years ago

“Very helpful explanation of how the system works, and very good service.”

Helpful Report

Posted 8 years ago

“Fortunately I haven't as yet had to use it in anger but everything from help on initial contact, speed of delivery and customer service has been first class.”

Helpful Report

Posted 8 years ago

“All good news. Mother in law does a monthly check and the system works fine. Not had to use it for real yet but the family believe we are in good hands should mother in law need help.”

Helpful Report

Posted 8 years ago

“brilliant service very good item would recommend”

Helpful Report

Posted 8 years ago

“Best thing I've ever purchased. Equipment works flawlessly and great peace of mind for my mother and my self. Would recommend to any one . Thanks for the help guys”

Helpful Report

Posted 8 years ago

SureSafe Alarms is rated 4.8 based on 228 reviews