Super Technology Reviews

Name: Super Technology
Address: 46 Quebec Street, Brighton
Rating: 4.63

4.6 Rating 123 Reviews

91 %

of reviewers recommend Super Technology

Company Reviews

Metrics

Info

4.6

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273921127

Email:

sales@themacstore.co.uk

Location:

46 Quebec Street
Brighton
BN2 9UZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product delivered promptly and worked straight out of the box”

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“We could not wish for better service. Their response to a problem was immediate and charmingly personal. The laptop delivered within days, very thoroughly packaged, was in excellent condition. I would recommend the Mac Store without reservation. Deidre York”

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“A very helpful and friendly bunch!”

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“My order of a refurbished I phone was delayed and so I had to email the company and ask what was wrong. I received a reply in good time saying there was a problem and the phone was not available after all but an identical replacement would be sent out swiftly. This did arrive quickly and it has been satisfactory.”

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“Most helpful, particularly if you are a novice?”

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“They do what they said they would Simple”

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“Very efficient, always deliver and I trust them implicitly.”

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“Excellent help over the phone to help buy the iMac delivered next day very happy with the packaging starting to learn the apple system very happy with the price will pass on to others this firm”

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“Excellent. Used for repair and also for a refurbished machine. Recommended for sure.”

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“Super quick delivery and so well packaged. Excellent MacBook 5* service, thank you”

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“I had a problem with my iPad .It could receive e mails but not send them. I am pleased to say that you were able to resolve this problem within 24 hours. Well done.”

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Hi Allan, that's great, thanks for your review!

“Very good service and nice refurb machine. Took a while to get delivered and it came with a password I hadn’t been given. But overall good.”

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Thanks for your review Simon. Apologies for the password issue but glad we were able to quickly resolve it.

“I have used the Mac Store a few times now, either for buying refurbished or for repairs/upgrades. They are reasonably priced and helpful. The reason I didn't give 4 or 5 stars is that when I recently bought a PowerBook using the online store, it wasn't clear who exactly I was buying the machine from as it seemed to go through to a 3rd party store and I seem have 2 or three different company names on website, emails, and invoice. I worry slightly that if there is an issue I may be passed from one to the other a little - hopefully not.”

Helpful Report

Thank you for your review and helpful feedback. We've recently re-branded all our shops which now means MacMan (our repair workshops) are now called Fixio and our online store, The Mac Store, is now rebranded to SuperTechnology. Your order was placed during the transition phase of the online store re-brand which is why you may have seen different names throughout your order, we're sorry for the confusion this may have caused and we can assure you it was all entirely us throughout this process as we never outsource to 3rd Parties. We've tried to keep existing customers up to date about the brand changes that have happened over the last few weeks in effort to prevent confusion via emails and social media. Sorry we hadn’t managed to make it clear in this instance though. Thanks again for the feedback and please call us on 01273 921127 if you need any help with anything further.

“Very very very pleased”

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“I bought a good value reconditioned iPad Pro. The delivery was timely and I am very pleased with the product. Unfortunately, the wrong charging cable was included so I had to go in to Tunbridge Wells to collect the correct one or wait for it to be delivered in Christmas week. As ever, the staff are very amenable and sorted it very quickly and sent me on my way. A human error, sorted quickly and efficiently.”

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“Great service. Product in perfect condition. About as cheap as any equivalent I found online.”

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“We have been dealing with Mac Man now for over 10 years , always great service and advice from Matt and his team, may it long continue. Many Thanks. Jerry @ Jane Hopkinson Bags Ltd”

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“Fast efficient service”

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“My refurbished mac arrived but there was a problem with the numbers on the keyboard. I called them and they sent out a courier to collect it and sent me another mac two days later at no extra charge. Very good customer service. And my mac works great.”

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“asdasdasd”

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Super Technology is rated 4.6 based on 123 reviews