Superfooduk Reviews

Name: Superfooduk
Address: 148 Great North Road, 148 Great North Road, Hatfield
Rating: 4.33

4.3 Rating 1,524 Reviews

90 %

of reviewers recommend Superfooduk

4.3

Based on 1,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Superfooduk:

We are an online reseller of health food, vitamins & minerals, alternative therapeutic products and organic & natural beauty products since 2005.

Visit Website

Phone:

01707260233

Email:

parit@superfooduk.com

Location:

148 Great North Road,
148 Great North Road
Hatfield
AL95JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Product as described and at an exceptionally good price. Shipping of excellent standard also. Would use the company again without hesitation”

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Posted 7 years ago

“Been over a week and still haven't received my order after I paid extra for a faster delivery. I have sent numerous emails requesting an update or status of my order but still not received a response - do not use this site if you want a quick delivery”

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Posted 7 years ago

“Great prices and fast delivery, thanks very much!”

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Posted 7 years ago

“Prices are great delivery at bit slow”

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Posted 7 years ago

“My order was delivered very quickly”

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Posted 7 years ago

“Efficient service. Very good.”

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Posted 7 years ago

“It came as expected - thank you”

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Posted 7 years ago

“Easily navigable web site. Good selection of products, very price competitive. Fast delivery even on standard”

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Posted 7 years ago

“Competitive price and fast delivery. Product had long sell by date.”

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Posted 7 years ago

“Still not got my order and when I e mail you you say I haven't ordered any”

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Posted 7 years ago

Thank you for the feedback, we were sorry to hear of the problems you have had with your order. The Superfooduk.com customer service is always open to hear feedback from you and willing to resolve the issues. From our experience we know, that deliveries with any carrier do sometimes go missing. We always try and ensure that the product which has gone missing can be sent out again in spite of any cost involved. Our Customer Service Representative will contact you shortly. Should you have any questions regarding this order, please do not hesitate to contact us for further information. Again, please accept our apologies for any inconvenience caused. Kind Regards, Superfooduk.com

Posted 7 years ago

“Been trying to get this product everywhere. Very pleased with the service and product and will be buying it again.”

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Posted 7 years ago

“Thanks very much Love the product and delivery was fast Will use it again”

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Posted 7 years ago

“I received my order from Superfooduk just two days after placing it, and delivery was free of charge, which was very helpful to me. I would have no hesitation in recommending them.”

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Posted 7 years ago

“Fast efficient service”

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Posted 7 years ago

“Easy to order,prompt despatch”

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Posted 7 years ago

“I made an order on the 28/03/2017. Had an email the next day saying the item had been dispatched and it still hasn't arrived. I have emailed querying this and have not had a response back yet”

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Posted 7 years ago

Thank you for the feedback. As we said in our previous email, the order was sent by Royal Mail standard delivery. A replacement cannot be sent out due to a stock issue. The full refund has been issued. We will issue a full refund and apologize for the inconvenience and delay. Kind Regards, Superfooduk.com

Posted 7 years ago

“Superfoods says they dispatch goods within 2 days, (unless website says out of stock of course). I didn't receive a 'dispatch' notice. I rang them to ask if they had sent my order and they said the item maybe out of stock. I reminded them their website didn't say 'out of stock'. I sent a message to them via the website and had no answer. I sent numerous other emails to which I received unhelpful email answers. I finally received my goods 10 days later. This isn't good enough, when some people need their supplements quickly due to a health issue and a practitioner requesting them.”

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Posted 7 years ago

“Excellent product and fast delivery”

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Posted 7 years ago

“More than One week after and I still haven't received my order. Even more annoying; receiving an email saying status 'delivered', even more calling your customer service and getting a fake promise from one of your agents as I would be contacted in relation to the issue. First time I ordered and my last time. Please solve your service.”

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Posted 7 years ago

We were sorry to hear of the problems you have had with your order. We have looked into our correspondence record. Unfortunately, we cannot see any record of the telephone conversation. The Customer Service Representative will contact you shortly. From our experience we know, that deliveries with any carrier do sometimes go missing. We always try and ensure that the product which has gone missing can be sent out again in spite of any cost involved. We have checked with dispatches and cannot get a tracking update from Royal Mail. We would have sent out a replacement but the product is discontinued. We will issue the full issued refund for your order. Should you have any questions regarding this order, please do not hesitate to contact us for further information. Again, please accept our apologies for any inconvenience caused. Kind Regards, Superfooduk.com

Posted 7 years ago

“Recieved the product, easy to order. 100 percent satisfied. Will definitely continue to order and refer others as well.”

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Posted 7 years ago

Superfooduk is rated 4.3 based on 1,524 reviews