Superfooduk Reviews

Name: Superfooduk
Address: 148 Great North Road, 148 Great North Road, Hatfield
Rating: 4.33

4.3 Rating 1,524 Reviews

90 %

of reviewers recommend Superfooduk

4.3

Based on 1,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Superfooduk:

We are an online reseller of health food, vitamins & minerals, alternative therapeutic products and organic & natural beauty products since 2005.

Visit Website

Phone:

01707260233

Email:

parit@superfooduk.com

Location:

148 Great North Road,
148 Great North Road
Hatfield
AL95JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now received my order and it is all there and just what I was needing.”

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Posted 7 years ago

“Extremely fast delivery and excellent value. Will definitely buy from them again. Thank you.”

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Posted 7 years ago

“great prices - quick delivery”

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Posted 7 years ago

“The box for the parcel (envelope) wasn't quite sufficient in size for the product inside and came partially opened.”

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Posted 7 years ago

Thank you for the feedback, the Superfooduk.com Customer Service is always open to hear feedback from you and willing to resolve the issues. Your advice or suggestions will be much appreciated and welcomed. Should you have any questions regarding this order, please do not hesitate to contact us for further information. Again, please accept our apologies for any inconvenience caused. Kind Regards, Superfooduk.com

Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“It took superfooduk 10 days to post my item: ordered on 3 February, received an email that the item was posted on 6 February. When it arrived on 14 of February, I checked the tracking number – it was posted on the 13 February! A shoddy service, I doubt I'll use superfooduk again.”

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Posted 7 years ago

Thank you for the feedback, we were sorry to hear of the problems you have had with your order. Indeed, the order was placed on the 3rd and sent out on the 6th but the dispatch log shows that the parcel was returned by Royal Mail on the 10th quoting mis-sorted. The parcel has been resent on the 13th by Royal Mail 24 Tracked service. Unfortunately, sometimes parcel can be delayed for any reasons. We always try and ensure that the not delivered order can be sent out again in spite of any cost involved. We apologise for any inconvenience caused, and we hope this does not differ you from using Superfooduk in the future. If we can be of any further assistance, please don’t hesitate to contact us. Superfooduk.com

Posted 7 years ago

“No complaints.”

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Posted 7 years ago

“Delivery fast, thanks.”

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Posted 7 years ago

“I was recommended Lecigran by my hospital consultant as a natural way of lowering cholesterol. I was delighted with the price and speedy delivery and I am using the product three times a day. To my surprise it tastes really nice; I sprinkle it on porridge, sandwiches and main meals. Too early to get any results yet but i will certainly order again.”

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Posted 7 years ago

“Thank you for your prompt delivery of the very healthy non-GMO Lecigran Lecithin Granules Pouch 350 g. It is the only Lecithin made from non-GMO soya I found in the UK. I do appreciate very much that your company are selling this product! Thank you again!”

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Posted 7 years ago

“You offer loyalty points, then withdraw them before I have had time to use them”

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Posted 7 years ago

“On time Accurate Easy to complete an order Good price EASY”

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Posted 7 years ago

“Your website was really easy to use and efficient.”

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Posted 7 years ago

“My Purchase was delivered on time and there was good communication.”

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Posted 7 years ago

“Very quick delivery and great value”

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Posted 7 years ago

“Product shipped very quickly. Ten out of ten.”

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Posted 7 years ago

“ordered yua gluten free sauces but after 12 days nothing has been delivered. emails superukfoods uk but no reply after 3 days!!!! payment taken 11 days ago. now getting in touch with my credit card company to get a refund.”

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Posted 7 years ago

Thank you for taking the time to comment on your recent purchase, We certainly appreciate your critique as your feedback allows us to focus on what needs improving. The Superfooduk.com Customer Service Team is always open to hear feedback from you and willing to resolve the issues. We have looked into our correspondence record from you. We have noticed that unfortunately, some of the emails could go to your junk mail folder. From our experience we know, that deliveries with any carrier do sometimes go missing. Therefore ,we always try and ensure that the product which has gone missing can be sent out again in spite of any cost involved. Unfortunately, the goods you ordered are currently out of stock. The full refund has been issued. Should you have any questions regarding this order, please do not hesitate to contact us for further information. Again, please accept our apologies for any inconvenience caused. Kind Regards, Superfooduk.com

Posted 7 years ago

“Fast response and delivery at a reasonable price.”

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Posted 7 years ago

“Superquick delivery ...”

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Posted 7 years ago

“order was dealt with very efficiently, plus at a reasonably good price”

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Posted 7 years ago

Superfooduk is rated 4.3 based on 1,524 reviews